Hikeaki showed up at our hotel lobby early. He was very well prepared. He is attentive and gracious and will match his pace to what his clients like, which is nice. He showed us all the interesting aspects of Nikko. We enjoyed his company and felt well taken care of.
Inez-san, Thank you very much for your review. I’m very glad to hear that you enjoyed the Nikko tour. I also had a good time talking with you and your sisters. Especially, your sister invented a new Japanese cuisine. That is Tonkatsu Udon. Thank you again. Hideaki Murayama
Hideaki San is indeed very professional, prompt with correspondence, detailed in his itineraries, and accurate in his estimate of out of pocket expenses, just like what others said. He is gentle, caring, and knows how to lead us well. Among the nine of us, some wanted to linger around taking photos while others could not wait to move on. Hideaki San managed that. Ours was a one day tour in Hakone. We started out from Tokyo. Later, we enjoyed the cruise on Lake Ashinoko, the view of Mount Fuji, the Hakone Komagatake Ropeway, walking the trail to Mototsumiya Shrine, and the stroll through the Open Air Museum. At the end of the day, Hideaki San gave us instructions on how to get to our ryokan and saw us off at the bus stop. We are very pleased and highly recommend him to anyone.
Myra-san. Thank you very much for your review. As your family is so nice, I also shared a pleasant time. We were so lucky that day that we could view beautiful Mt. Fuji together with Lake Ashi. Actually, it’s often foggy and cloudy there. Did you enjoy hot spring that night? Thank you again. Hideaki Murayama
Hideaki is a very professional guide with excellent manners. He answered every question that we asked prior to our visit very promptly. He is a very detailed person and he gave us complete details of every expense that we are likely to incur apart from the guide fees with accurate details. He speaks well and quite easy to communicate and does not hurry you up while gently hinting the time limits at various places. He talked a bit about the culture of Japanese while at the same time contrasting with other cultures. He is quite flexible and was very helpful to getting us tickets for return to airport , money exchanges, showing us the easiest way to reach the express bus stand , how to reach by the easiest way to the hotel from airport ( though he was not the guide for that), how to take a m... read more
Ramesh-san. Thank you very much for your review. I hope you enjoy the tours to Nikko and Mt. Fuji. I also had a good time chatting with you and your wife. We were very lucky that we could see a full view of Mt. Fuji. Thank you again. Hideaki Murayama
Hideaki was a stellar guide from the very beginning as he helped us organize the lengthy transportation towards Mount Fuji. To each site that we stopped and each meal we had he never stopped being respectful and supportive to our experience. Hideaki was easy to talk to and a great person to spend our final day in Tokyo with. He was a wonderful guide.
Jeffrey-san. Thank you very much for your review. As your family is so nice, I also shared a pleasant time. I think we enjoyed a peaceful time at the Mt. Fuji viewing spots, even though we, unfortunately, were not able to see a full view of Mt. Fuji. Thank you again. Hideaki Murayama
Very organised, punctual. Everything was extremely well planned. We have been extremely happy to have Mr Hideaki as our guide.
Paola-san. Thank you very much for your review. As your family is so nice, I also shared a pleasant time. We enjoyed a peaceful time at the Open Air Museum. Especially, at the foot bath. Thank you again. Hideaki Murayama
Hideaki was an excellent guide with a very good english and he have a good knowledge of Nikko. He also answered to my questions about the japanese culture and religion. Also a good advice for a restaurant whith excellent sushi and sashimi. So I recomment Hideaki. When i booked my trip to Japan, i ignored the 1st week of may is known as the Golden Week where administrations are closed and where most japanese are on vacations so it means this week, all tourist attractions are crowded and next time i will avoid that specific week
Christine-san. Thank you very much for your review. I hope you enjoyed the Nikko tour. I also had a good time chatting with you. Normally in Japan, we have one-week holiday three times a year. From the end of April to the beginning of May. Mid of August. From the end of December to the beginning of January. Almost all sightseeing spots are super crowded. Honestly speaking, I recommend you to avoid a tip in Japan during these days. Thank you again. Hideaki Murayama
I would highly recommend Mr. Hideaki was very accommodating in going to were I was wanting to see. He responded very promptly before we booked and also after booking. Very organized and planned out our day and went over it with me ahead of time, no surprises. The tea testing was great and very informative. I highly recommend it. We like to eat at local places and the lunch was really good. If you want flavored kitkats be sure and have him take you to Don Quijote oh so many flavors. Thank you for a great day!!
Barbara-san. Thank you very much for your review. I’m very glad to hear that you enjoyed the tour. I also had a good time talking with you and you husband. Yes. The tea tasting workshop was great, and I learned a lot about Japanese tea. Please enjoy KitKat party when you go back to your country. Thank you again. Hideaki Murayama
It was good trip overall. Hideaki was very helpful and kind. Thanks for buying the train tickets early. And the best thing is we get to see a bit of snow here and there.
Mohana-san, Thank you very much for your review. I’m very glad to hear that you enjoyed the Nikko tour. I also had a good time talking with you and your family. Yes. It was lucky that you were able to touch snow there. Thank you again. Hideaki Murayama
We booked a tour with Hideaki during our first day in Tokyo to get oriented and see a number of sites that were located in different parts of the city. That proved to be a very good decision. Hideaki put together an itinerary based on our interests and helped us feel very comfortable even on our first full day in a huge new city. We covered a lot in eight hours and did not feel rushed at all. The restaurant choice for lunch was also great - excellent quality and value. I strongly recommend Hideaki as a guide to anyone who is new to Tokyo and needs a little help navigating the city.
Anna-san. Thank you very much for your review. I hope you enjoyed the Tokyo tour. I also had a good time chatting with you and your husband. We were very lucky to be able to see full-bloom cherry blossoms in Ueno Park. They were amazing and awesome!! Thank you again. Hideaki Murayama
Mr Murayama was an excellent guide. Soon after I booked the tour he contacted me to provide a spreadsheet with the estimated costs of the trip and was in frequent contact to arrange the meetup at my hotel etc. He was very well organised, friendly and knowledgable about Nikko and its points of interest and even gave me a few sightseeing tips for my few remaining days in Tokyo. It was a great day out, I wholeheartedly recommend him as a guide.
Matthew, Thank you very much for your review. I’m very glad to hear that you enjoyed the Nikko tour. I also had a good time talking with you. I think you have already gone back to UK. Hoping everything is fine with you. Thank you again. Hideaki Murayama
Hideaki was prompt, very organized, and accommodating to all of our requests. I highly recommend. Very informative for adults and couples. Our family had a grand time.
Jon. Thank you very much for your review. I also had a good time with you and your family. Please enjoy a Sushi party in your house as you have a good knives and Sushi workshop diploma. Have a good stay in Japan! Hideaki Murayama
Hideaki gave us a great look at parts of Tokyo we would have never found. He will individually plan the day for you, and will instruct you on how to navigate the subway. We found him knowledgeable, considerate and responsive to our needs. He even helped us plan and book our Shinkansen tickets for the following day.
Thank you very much for your review, David. I also had a very good time walking and chatting with you. I hope you enjoy skiing now. Hideaki Murayama.
Mura-san is very knowledgeable and efficient. He made contacts with the Muslim community in the area we are staying to make us feel welcome in Japan. We visited a small prayer place there too. He insisted to come all the way to Narita to ensure that we are well taken care off the moment we land. He helped find the Klook booth to exchange our vouchers, get bus tickets and even accompanied us to find our apartment. He gave good advice on how to get around Tokyo using public transportation. He even recce the way to Disneyland land with us. Mura-san gave a very warm and personalised service to us. First trip to such a huge metropolitan like Tokyo can be very daunting and confusing but thanks to Mura-san we have been making trips around Tokyo on our own taking the subway, trains and public... read more
Thank you very much for your review, Anita-san. I’m very glad to know that you became confident about going around Tokyo. Yes, the public transportation system in Tokyo is very confusing not only for visitors, but for local people as well. Please enjoy your stay in Japan. Hideaki Murayama
We new we had a short day and wanted to experience Tokyo from a cultural viewpoint. He was able to accomplish that by using the subway to get to all corners of Tokyo . We visited 5 or 6 sites, walked a lot and got the feeling of Tokyo that we wanted. His recommendation for a "Tokyo" lunch fit right in. Highly recommend him to others
Dick-san. Thank you very much for your review. We walked nearly 20,000 steps in one day with only lunch break! How energetic you and your wife are! I’m glad that you like Okonomiyaki. It’s my favorite food, too. I also shared a pleasant time with you and your wife. Hideaki Murayama
We thought of getting a guide because we have varying ages in our family , I have two older children and two much younger ones. If we joined a tour group we wouldn’t be able to enjoy the places at our own pace. Mr. Murayama was at our hotel very early to take us to the bus terminal, he even reserved our bus tickets ahead of time which was thoughtful. We enjoyed our hassle free trip to Fuji because of him. My children were free to stay longer at the sights if they wanted to and we were able to choose the places we wanted to see. This was our first time in Tokyo so he was also very kind in providing some information for us for the rest of our stay. Overall, he was a very pleasant and kind man. Thank you Murayama:-)
Thank you very much for your review, Arlene-san. We were so lucky that day that the sky is so clear and we were able to enjoy a full view of Mt. Fuji with a snow cap. As your family is so nice, I also shared a pleasant time. Hideaki Murayama
My family and I had a very good tour of Tokyo with Hideaki. We were able to do many things in one day and felt like we were able to accomplish a lot during such a short time thanks to Hideaki showing us around. I definitely recommend him to others.
Thank you very much for your review, Sarah-san. We were very lucky that we could see Mt. Fuji from Tokyo Metropolitan Government building. I still remember your mother's smile when we visited Kusunoki Masashige statue. Thank you very much again.
Pleasant guide. Seemed knowledgeable about tokyo.
Timothy-san, Thank you very much. I also enjoyed chatting with you and your family. I was relieved that we could finally see the full-view of Mt. Fuji at the last viewing spot. Please tell your daughter that I still keep the Origami Mt. Fuji. Thank you !! Hideaki Murayama
Hideaki or we always call him as "Mura san". He is very nice person, he is very detailed and considerate. He responded to my email quickly, making offer of travel proposal with detail. He was also very helpful to us as my wife missed her wallet at the mall. We greatly enjoyed the 1 day excursion tour enjoy the beauty of fuji mountain from hakone, and lake ashi with Mura san. He also gave us basic information how to get to osakadan and interesting locations that we can visit in osaka and kyoto. He is an interesting guys and with lots of travel experience understands travellers needa. We highly recommend Mura san as your tour guide in Tokyo !!.
Bonggal-san, thank you very much and I also enjoyed Hakone tour with you and your family. I was really a lucky day, isn’t it? We were able to find your wife’s wallet easily and see beautiful Mt. Fuji. Double lucky!! Chatting with you reminded me of my poor Bahasa Indonesia, lah. Thank you very much. Hideaki Murayama
It was a pleasure to be guided by Mura San for 2 days on our trip to Tokyo. He tried to get information on all that we happened to mention. He was not hurried and was good for our family of 5 , from 10yrs to 74yrs. He gave us a good brief before reaching our destination so we had a basic idea even before arriving. He was a very accommodating and helpful guide. We returned today from Japan . It was a pleasure to be guided by him.Thanks to him for making us understand Tokyo better . All my family members have the same feedback for him.
Thank you very much, Shruti-san. I also had a good time with you and your family. Thanks to you, I could have some new experiences, Pokemon, Uber and Dosa. Especially, it was my first time to eat Dosa and it tastes really good. Thank you very much again. Hideaki Murayama
Thank you Mr. Hideaki! The best and caring guide especially I have 2 elders that just cant cope walking so long and Mr. Hideaki is a patient guide who kept looking and concern for their needs. We love the birthday candles that you have brought for my dad's birthday and bringing us to the halal restaurant in Ginza. Overall you are the best and will recommend our friends to use you when going to Japan. So many beautiful places that you have brought to us and we should book you more days in future. Love from Siti and the rest of the family!
Siti-san, Thank you very much and I also enjoyed so much visiting Narukawa Museum and Gotemba Outlet with you and your family. I’m very glad that we could see beautiful scenery of Lake Ashi and Mt. Fuji. This tour is one of my best memory! Hoping to see you again. Hideaki Murayama