I am overall very delighted with Mari's service. Before my trip, I reached out to many guides with a brief idea of my itinerary and Mari was the most responsive among the lot. She was very helpful in giving advice and ideas, which really helped me in my planning. I was very comfortable with Mari and eventually picked her as my guide and booked her for 3 days. However, Mari came back to me about a week later telling me that she had researched on the places I had wanted to go on my 1st day and they are actually very near to my hotel and asked if I would like to try going there myself instead so I can save some money... I was really impressed by her honesty! During the 2 days we were with Mari, she was very meticulous and took care of even the most minor details. She said her objective ... read more
Dear Erin, It was very nice to hear from you! Thank you so much for taking time and writing a nice review. I enjoyed visiting places with you, and actually it was a learning experience for me as a guide! Thank you Erin. I hope to see you again. Happy New Year!!
Mari is extremely efficient in her planning. She showed us around Kobe and Osaka and showed extensive knowledge of the places she took us. She is extremely well organized. Highly recommend her
Dear Venny, It was my great pleasure to show you around the cities. You have such a nice and fun family! I had a wonderful time!
Mari was a fantastic guide for three adults and two kids under 10 years old; covered all the major sites in a good pace and learned about Kyoto’s history along the way. Mari also provided recommendations on great photo locations, other site visits, and restaurants. Many thanks to Mari - had a great day in Kyoto!
Dear Mazie, Thank you for your nice review! It was a beautiful day, and there were less tourists in Kyoto on that day. I think because of that the tour went smoothly. I appreciated that two of your children were very patient with walking!
My family of 5 engaged Mari's services for the 2 days tour in Kyoto on Dec.9 & Dec.10. Mari speaks fluent english which my family can understand fully. We strongly recommend Mari to those who need an English speaking and caring guide. We had a walking tour around Gion wearing kimonos on the first day with Mari and she ensured that we managed to visit the nearby popular sites and yet do not have to walk too much. On the second day, Mari organised for us to visit some UNESCO world heritage sites in Kyoto and the smooth transit between trains & buses which we took, showed that she had put in alot of effort in finding out the mode & timing of each transport system, before our visit. TripleLights portal allow us to liaise directly with Mari before our trip and we could advised her about ... read more
Dear KT, Thank you so much for your detailed review. I’m pleased to hear that all of your family enjoyed the tour, and so did I. I’m especially thankful for you that you mentioned my preparation for the tour. It usually takes a lot more time than the tour itself. Thank you again for your consideration always.
As promised she met us in a timely manner at the port and proceed to guide us to our day trip in Kyoto. She always made sure the 7 of us were taken care of. During various stops she shared her knowledge about the visited places. She was flexible with the group's choice to eat locally rather than a sit down rstaurant for lunch. We saw all the sites as outlined and never felt rushed. Her command of the English language was impressive!. The group was completely satisfied with her serices and the services of Triple Lights. WELL DONE!
Dear Louise, It was nice to hear from you and have such a wonderful review! I had a great time with your group. Thank YOU for all the communication we had to prepare for the tour.
Mari was such a great organizer. I gave her a list of all places that we wanted to go, and within 2 days, she managed to help us organize where to go and what to do first. She even helped and taught us how to do rickshaw and kimono rental bookings. Even places that she has never been to before, she managed to find out how to go and brought us there! She speaks very good English and very patient to us when we walk too slow 😅 will definitely hire Mari when we need to explore Kyoto again!!!
Dear Yanti, I had a wonderful time with you in Kyoto. Some of the places such as Shigetsu vegetarian restaurant and the Fire Ramen place were new experiences for me. They were a lot of fun! I look forward to seeing you again!
We highly recommend Mari as a guide for any tour. She chose an interesting itinerary and was extremely knowledgeable. We saw far more with Mari than we could possibly have done by ourselves. Highlights of the day included riding the Shinkansen, seeing the stunning autumn foliage, Golden Pavilion and lunch at a traditional restaurant. Mari speaks excellent English and is very organised.
Dear Alanna, Thank you so much for your nice tour review. I had a wonderful day with your group. Everyone was so cooperative. As the group was an international one, I enjoyed even more!
Mari was wonderful. Her English was excellent and she was very easy to understand. We were a group of 6 from a cruise ship docked in Kobe. She navigated the train an subways very efficiently. The itinerary was perfect and we really made the most out of our short time in Osaka. We will be forever in her debt for introducing us to Onykomyaki. . Be prepared for lots of walking but it is worth it.
Dear Don, Thank you so much for your kind comments. I had a wonderful day with your group. At the end of the day I realized how much we walked! Thank you again for your nice review.
We had a wonderful day touring Kyoto with Mari. She is an outstanding guide. She planned our day to maximize our experience. We give her our highest recommendation.
Dear Anthony, Thank you so much for your wonderful review. I also had a great time with you. I was so glad I could show you the shiniest Golden Pavilion yesterday! Mari
Mari was very prompt and thorough with all communications, and did a great job guiding!
Dear Zachary, Thank you for your nice comments! I really enjoyed sharing time with your clients. Thank you for all your support.
Mari arranged a wonderful 2 day tour for my family and I in Kyoto. Mari went out of her way to plan the details of our 2 days in advance to ensure we would get the most of our trip, down to ensure dietary requirements would be met during lunch each day. Mari is very warm and friendly, speaks wonderful English and had much knowledge to teach us about Japan history, culture, and the various sites we visited during the tour. I highly recommend you book your tour with Mari!
Dear Caroline, Thank you so much for your wonderful tour review! I had a great time with you in those 2 days. First day was quite busy, but I’m glad you were all energetic. Also your smile always made me relaxed! Thank you, Caroline! Mari
Mari is a Great choice for a guide in Osaka. She is attentive, knowledgable, patient and accommodating. She know's the history of the cultural sites we visited, and that really made our experience enjoyable and interesting. Know's good places to eat too. Thank you Mari.
Dear Barry, Thank you so much for your very nice comments! I had a great time with your family. You taught me a lot about fishing too. Thank you for letting me share time with you. Mari
Maria prepared our tour perfectly in Advance, so we had a very interesting full Day visiting both towns. Mari spoke perfect english and she organised a very comfortable Car and Driver. All in all a 5* service.
Dear Bernd, Thank you for your wonderful comments. I had a very nice time with you and your wife. Your friendliness made me feel very comfortable for the whole tour. Mari
Dear Mari We spent two interesting days with you in Kyoto. You gave us a lot of information about your Country, your culture, the hystory of Japan as well as about your delicious food. We enjoyed each minute of it and thank you very much for these two unforgettable days.
Dear Johannes, Thank you for writing a review while you are busy traveling. I had a very enjoyable time with you! Since you were the first clients from Switzerland, I learned a lot about your country too. I felt we have so much in common! Mari
Mari is excellent. She is very knowledgeable of Kyoto, personable, prompt and very organized. Her command of English is flawless. Highly recommend her for future tours.
Dear Les, Thank you so much for your nice comments. I had a great day with you and your wife! Thank you again for sharing a good time with me. Mari
We had a wonderful day in Kyoto with Mari. She took to all the sites we wanted to see and give us great insight into the history and culture of the area. We really enjoyed our day.
Dear Pauline, Thank you for the tour review so quickly. I had a great time touring with you! I was happy to be able to show you Golden Pavilion at a right time of the day. Mari
Mari is a delightful lady, very easy to talk to with excellent English. Once she knew how long we had, she designed a varied and informative programme which exposed us to temples, markets, shrines and stunning gardens. She is clearly very knowledgeable about her subject but imparts information with a light touch - no monotone lecturing here. Highly recommended
Dear Gill, Thank you very much for your kind review. You don’t how much I enjoyed having you! It was my pleasure showing the highlights of Kyoto. Mari
Perfect English very knowledgeable. Highly recommended.
Dear Benyamin, I had such a nice and enjoyable time with you! Thank you for giving me an opportunity to share time. Mari
Mari was very polite, respectful, and communicated with me & my daughter very well. She made sure that our tour was a comfortable one. We enjoyed it and had fun. Mari met us, prepared. She was very knowledgeable, informative & knew her way around Kyoto. Over all, Mari exceeded our expectations. Thanks Mari.
Dear Kelly, Thank you for your very nice tour review. You and your daughter were respectful, and I felt very comfortable touring with you. Your sincere attitude to get to know our culture was much appreciated. Mari
First day was terrific. Mari is fluent in English and super pleasant. She planed an exciting day of major sites for us. She took our preferences into account. Her pace was perfectly suited to the six of us. I would recommend her to anyone who would like an experienced guide
Dear Elaine, I had wonderful days with your family! I was thankful that you paid so much attention to my explanations. I hope you ‘ll have a good time for the rest of your stay in Japan. Mari
My husband and I spent our first day in Kyoto with Mari. She was awesome (and her English was excellent) and showed us so much in our one day together. She helped us navigate the subway system as well as understand the Japanese culture and way of living. The local yakitori restaurant she took us to was awesome and authentic too. She will customize your tour based on what you want to see and will recommend the top sights. We had a ton of fun. I highly recommend using Mari if you are in Japan.
Dear Mindy, Thank you for your wonderful tour review. I enjoyed visiting sites with you as you appreciate our culture. Although the day was rainy, you were enthusiastic, and we had a nice talk over lunch in a quiet Kyoto house. Mari
We had a great day with Mari. She's very nice and caring. She goes above and beyond to give us a great tour. We appreciate it.
Dear Hai, Thank you for your tour comments. I had a great time with your family. You have such a nice family! Mari
We had Mari as our guide for a full day of sightseeing. She was efficient in getting us around to all the locations we asked for and even led us to a market at the end of the day. We had a full day, so she kept us moving at a pretty fast pace, but it was necessary. Thank you Mari for a good day in Kyoto.
Dear Devena, I apologize we had to walk rather quickly. Since it was a 5 hour tour on Saturday, we had to go thru the crowds! I should have discussed more with you about the itinerary during the tour. Mari
Mari San was very patient and accomodating esp with my mom who requested to stop and rest plenty of times due to foot and knee pain. Mari was very flexible and gave us different options. It felt like she was part of the family. Thank Mari San for your service.
Dear Denimar, Thank you for your tour review. It must have been difficult for your mother to tour the last 2 days. I tried to avoid stairs as much as possible, but we had to go up stairs a few times. You have a wonderful family! I really enjoyed your boys! Mari
Our stay in the Kansai area was worthwhile because of Mari. We were able to maximize our time. Mari is very accomodating, exceptional tour guide.
Dear Rachelle, Thank you so much for your review. I enjoyed visiting sites with you and talking with your family. Thank YOU for being so nice to me! Mari
Mari was attentive, well informed and articulate (in impeccable English.) She had a considerable command of not only the "what" of each attraction but also the how and the why and the historical significance as well. She is an engaging and friendly woman who modeled for us the renowned sense of humor of the Osaka residents (even though she lives in Kobe.) Highly recommend her!
Dear Kathleen, Thank you so much for your great comments on the tour! I had such an enjoyable time with you yesterday. It was probably the first time that I laughed so much during the tour! Mari
What a lovely and interesting lady! Mari was exceptional and speaks perfect English and was very punctual. She was so accommodating when we changed our itinerary. Would not hesitate to recommend Mari to others.
Dear James, Thank you for your tour review. It was a great pleasure to explore town with you! I really enjoyed the time with your family. Mari
We had a warm welcome from Mari. She took us on a 2 day tour of Kyoto. She is a wonderful guide, very organized. She is also very flexible with our itinerary when we wanted to climb to Monkey Park. We enjoyed her company very much and she gave us great knowledge and wonderful suggestions for our upcoming days.
Dear Helene, Thank you for writing a tour review! It made me so happy to know you enjoyed the tour. I had a great time with you, and it was actually fun to climb up the mountain with you in Arashiyama. Mari
Our first time in Kyoto. Mari met us promptly at our hotel. We saw the Fushimi Inari shrine, Arashiyama, Kinkakuji and Gion. Along the way we got familiar with the subway and bus system. Mari was a delightful guide.
Dear Larry, Thank you for your tour review. I had a great time touring with you. It was enjoyable for me to listen to your trips to other countries over lunch. Mari
Mari , provided us with a very enjoyable itinerary including an authentic Japanese lunch in Kyoto . She was flexible concerning our wishes yet very well organised and cognisant regarding getting back to our ship . Overall an excellent day.
Dear Beverley, Thank you for writing a tour review. I had a wonderful time with everyone of you. Also I enjoyed your jokes very much! Mari
Mari was very good and pleasant to be with for an entire day of sightseeing around Kyoto. She was patient and worked well with my two young daughters.
Dear Gerald, Thank you so much for your review. I enjoyed touring with you, and your daughters were great! Mari
We arrived in Kobe on a 13 day around Japan cruise. We wanted to make the most of our time, so we wanted to find a guide who would take us to Kyoto on one day and then spend the other half day in Kobe. Maddie was the perfect choice. She picked us up at 9 AM at the port terminal and navigated through local subways and trains to get us to Kyoto in time to see four different strains, returning at 7 PM I would never have been able to see as much, in a leisurely fashion, on our own. It is not often that one can get to Kyoto to spend the day, so having Maddie was an absolute necessity. She provided excellent information on each of the sites we visited and helped us plan the itinerary from the beginning. We spent the next morning with her and Kobe before the departure of our shit. Once again... read more
Dear Steven, Thank you for writing a tour review. I had such an enjoyable time with you! I had been a little worried about the weather forecast before I met you, but it turned out to be nice for both days! I was especially glad we could visit Nanzenji Temple. Mari
From my first email with Mari, she was prompt and helpful in our planning. My 12 year old nephew and I wanted to see the highlights of Kyoto and Mari was great. She's relaxed and flexible so the day was paced really nicely. We would highly recommend spending time with her! Thank you Mari for being part of our adventure and helping create our memories!
Dear Jessica, Thank YOU for being so nice to me. It was an enjoyable tour with you and your pretty nephew! I hope he has learned something about Japan during our tour. Mari
Mary was very nice and accommodating Be had great time in Osaka
Dear Leonid, Thank you for the tour review. I had a great time with you and your family. Mari
Mari was an awesome tour guide. We mostly wanted to explore the food in Osaka and she really tailored the tour to us. It was our last day in Japan and we wanted to eat so many foods! She was so helpful in helping us choose good food and took us to a great okonomiyaki place. Really delicious! We also tried different teas and I did not know there were so many kinds. They flavors were so different and yummy! She was extremely helpful and patient with our souvenir shopping and made sure we got to bus stop to airport ok. We highly recommend Mari. She is really flexible with the tour and knowledgeable about food and the city. She is easygoing and extremely helpful. She was patient with all the food stops we wanted to make! We would not have known what places to eat at without her. She wa... read more
Dear Maybelle, It was nice to hear from you! Thank you for writing a tour review. It was a lot of fun for me to introduce local foods in Osaka. There are still so many other dishes you haven’t tasted; you ought to come back! Mari
Mari is gentle and kind and even before we arrived in Japan, she had always replied to our questions promptly. She is fluent in English so there were no “lost in translation” situations. It was unfortunate that our day with her was rainy from start to finish so we were not able to linger at some of the spots. That was certainly not her fault! We went through a list of other attractions with her that we could visit another day and she wrote down directions from our hotel.
Dear Peter, Thank you for taking time to write a tour review. I had a wonderful time with you although it rained! I agree the rain made things a little difficult when walking and taking photos, etc. I hope you’ll enjoy the rest of your stay in Japan. Mari
Mari is one of the Best-of the-Best Japanese Tour guides! She is very kind, fun and thorough with her knowledge of the transportation system and Japan's history. There were so many things that we would have completely missed if we didn't have her expertise.Mari tailored our tour to exactly fit our family of 4's needs. By the end of our 3-day tour to Kyoto, Nara and Osaka, we felt like we were saying goodbye to a dear friend. Thank you Mari for teaching us about our Japanese heritage and making such wonderful memories for our family!
Dear Kathy, Thank you for writing a tour review. I treasure the fun time we had during the 3 day tour. Your family and cousins were great! I hope someday you’ll visit Japan again! Mari
Mari made our trip so enjoyable and informative. We visited parts of town we would not have gone to without her and she gave us insight into past and current Japanese life. I highly recommend booking her if you want to enjoy your Kyoto experience!
Dear Alexandre, Thank you for writing a tour review. I had a wonderful time with you! I’m glad to know the tour was worthwhile for you. I really enjoyed your video you took in the subway! Mari
We enjoyed our excellent tour with Mari. She gave us a well planned walking tour of Arashiyama, Tenryuji temple, Yasaka temple and the area around Hokanji temple. She was knowledgeable, kind, patient and accommodating. Highly recommended and would hire her again if we are back in the Kyoto/Kobe/Osaka area.
Dear Alan, Thank you for writing a tour review. I had a wonderful day with you and your wife; especially it was a nice experience to have maccha tea outside. I’m looking forward to being your guide again in the future! Mari
I highly recommend taking a tour of Kyoto with Mari. She is great in communicating ahead of time to plan the day. And she is flexible to let us enjoy and take our time when we see something special and want to linger for a bit. She has great knowledge of history. We had lots of questions and if she didn't know the answer, she would ask someone to let us know. Mari is friendly and quick to laugh. Her English is great and at the end of the day, I feel like I made a new friend.
Dear Susan, Thank you for your nice tour review. I had a wonderful day with you! At this high season, your request of visiting Tofukuji turned out great! I’m glad we had a quiet moment there. I hope you all will continue to have a nice stay in Japan! Mari
Thank you Mari for an excellent, informative and delightful excursion around Kyoto and Gion! You were every knowledgeable, friendly and had excellent English speaking skills. There is no way we could have covered as much ground today without your help. Bring your running shoes, because you will cover a lot of ground. We had a wonderful time and appreciate all of your help Mari!
Dear Holly, Thank you for your tour review. I had a great time with you today. Your interest about discovering things is something I should respect. Thank you for letting me be your guide. I hope you’ll be back in Kyoto soon! Mari
Mari was such a wonderful guide and easy person to talk with. Not only did we enjoy our time with her as a guide but talking with her about everyday life in Japan was very informative. She explained a lot of things in detail and my teen boys like her a lot.
Dear Anna-Marie, It was nice to hear from you! I had a wonderful time with your family. I enjoyed talking with all of you; you have such a good sense of humor! Mari
Mari is friendly, professional and enthusiastic about sharing cultural and historical information. I learned a lot from her stories and from her little white board notes. I would highly recommend Mari.
Dear Susan, Thank you for your tour review. I had a wonderful time with you! I also learned a lot from you about other countries. Mari
With cheerful disposition, Mari shared wonderful stories and history of Kyoto with our family that made our visit very memorable. Thank you
Dear Chirag, Thank you for a nice tour review! It was my pleasure showing you around Kyoto. I also enjoyed taking pictures of your family at various places. Mari
Mari was very well spoken and easy to understand. Had great recommendations for lunch and was very flexible in changing the tour dates due to bad weather. Attentive to detail and always willing to help for any queries. Highly recommend Mari
Dear Trang, Thank you for your tour review. It was fortunate that we didn’t have to have a tour on a rainy day. I had a great time with your family in Osaka, Kyoto and Nara. Mari
Mari gave us an amazing tour!.. Her English was excellent and she was clear in her explanations. ( She even included diagrams and drawings for further clarification. ) We were able to see the incredible Fushimi Inari Shrine, Gion, Kiyomizu, Hagashiyama-ku, Tenryo-ji Temple and the Bamboo forest. We highly recommend Mari as an excellent guide. She easily navigates Kyoto using public transportation. (Mari also took us to a lovely teahouse and restaurant. ) Becky and Carlos, Atlanta, GA (2/12/19)
Dear Becky & Carlos, Thank you for your review. I’m so glad to know you enjoyed the tour! I had a wonderful time with you too, and thank you for listening to my explanations closely. Mari
My husband and I booked a 5 hour tour around Kyoto with Mari. She created an amazing itinerary based on the specific temples we wished to see. Mari was very informative, providing history lessons along the way. She even assisted me in purchasing headache medication at the local drugstore. We plan to visit Japan again and will definitely book another tour with her! Thank you so much Mari! - Michelle & Erick
Dear Michelle & Erick, Thank you for your tour review. It was my great pleasure guiding you to the temples you wished to see. I will wait for you to come back to Japan for a holiday! Mari
Very good guide Just sometimes walking too fast which for traveller who first come to city would like to enjoy scenery
Dear Deni, Thank you for your comment on the tour. I apologize that I sometimes walked too fast for you. I will keep your comment in mind for my future tours. Mari
Mari was unbelievable! She was so knowledgeable & interesting, I had left my IPad on the bullet train & she went above & beyond helping us retrieve it! We had to go to Osaka to pick it up & Mari accompanied us to make sure all went smoothly - surely this is the ultimate in kindness & professionalism. She offered alternate itineraries & we were able to be flexible as the day progressed. Mari took us to a wonderful Udon noodle shop for lunch as well. Hire Mari as your guide & u won’t be disappointed in the least!
Dear Jeff, Thank you for your tour review! I was very happy that your IPad was returned to you at the end of the day. I realize if it hadn’t been, your memory of Japan might have been different. I enjoyed talking with you very much during the tour. Sorry that I kept forgetting to slow down! Mari
We had a wonderful day with Mari- she accommodated all our requests! We started off at Kyoto station where she helped us book our train tickets to Hakuba, her English is fantastic so it made it very easy to ask complicated questions! We then caught the train to Fushimi Inari Grand Shrine which was amazing! Back to an interesting walk around Gion with Mari answering all our questions and then subway to Nijo-jo Castle which was fabulous especially with its nightingale floor! We finished up at the beautiful Golden Pavilion which was stunning in the sunlight! Mari had bought some pictures and a small white board in which to help explain certain facts which she used on the way to each destination which was really helpful. On finishing she even helped us get back to near our accommodation even... read more
Dear Amanda, Thank you for your wonderful comments on the tour. I had a great time with your family! It was my pleasure to help you with train tickets, and thank you for listening to my explanations with interest. I hope you’ll have an enjoyable time for the rest of your stay in Japan. Mari
Mari is a great guide for Triplelights. Mari's historical knowledge of Kyoto's feudal past was a highlight for us. The balanced itinerary was also very good between Shrines, Temples and other attractions.
Dear Greg, I had a great time with your family yesterday. Thank you for the comment on the balanced itinerary because I try to organize it so that children don’t get bored. Hope you’ll have a nice time in Kyoto for the rest of your stay. Mari
We very much enjoyed our time with Mari! She even went out of her way to ensure an English speaking guide would be available at the Earthquake Museum which was so thoughtful and much appreciated. You will be in good hands with Mari.
Dear Nancy, Thank you for your tour review. I’m glad you liked the arrangement I made. We had unexpected snow yesterday in Kobe, but we were lucky that we had sunshine when we strolled outside. Mari
Excellent experience Very knowledgeable
Dear Tracry, Thank you for your tour review. I had a pleasant time with you! Mari
We had the most amazing time with Mari! She guided us on day one in Osaka and we saw everything we wanted. We love food so Mari took us to two of her favorite places for lunch!! We experienced local cuisine and really got a good feel of Osaka! Our next day with Mari was in Kyoto! Another excellent day ! We learned how to use the bus and subway and travelled all over town! We packed in a lot of sights but never felt rushed!! She is super knowledgeable about everything from the food, temples, shrines, bus and subways! If we return to japan she will certainly be our first choice guide! We can’t thank her enough for her amazing service and her perfect English! We already miss her !!
Dear Theodore, Thank you so much for the wonderful tour review. Your comments really encouraged me. I look forward to a day when I can be your guide again! Mari
The day went really well (except for the rain). Mari is knowledgeable and really has planned everything down to the last minute. My only request would be is not to rush in historic sites. Tourists come to see places, rushing and not able to take in the sights would be bit hard on them. May be Mari would plan in such a way there's enough time for guests to take in the view (and also some photos)
Dear Bhargav, Thank you for your tour review. It was a little hard to go up the mountain in the rain to see monkeys, but I enjoyed sharing time with your family. I totally agree with you that we should take time to visit sites. Mari
Mari was fabulous, her contact with us before the trip was excellent always checking we had what we needed and where we would like to go. She had everything planned so well and efficiently. We wouldn't have managed to see all the places we did in one day without her guidance. Mari was very knowledgeable, friendly and easy to talk to you. I would highly recommend any tour with her.
Dear Kylie, It was my pleasure to show you around Kyoto! It was rather a busy ttip visiting far away sites, but I’m glad we could see everything we planned. Have a nice stay in Kyoto! Mari
Mari was punctual, knowledgeable, helpful, accommodating and kind. We had an amazing day and saw everything we wanted to and more! Mari was so lovely! We wish we had more days with her. Thank you Mari :) 10/10 would recommend Mari to anyone looking for a guide!
Dear Claire, Thank you for your nice and quick review! I had an enjoyable time with you all. You have such a nice and warm family! I hope you’ll have a good time in Osaka. Mari
I couldn't have paid for a better guide. I feel like I have a friend in Japan. Mari was very knowledgeable and spoke perfect English. She was nice, friendly and attended to our every need. She even helped us at a local pharmacy since all three of my children needed a decongestant. While having a guide is not cheap, making good use of your time is immeasurable. We saw everything on our wish list. Mari quickly changed plans when my kids came across a "cat and owl" cafe that they wanted to visit. I cant say enough. Very thankful! Sincerely, Maylin
Dear Maylin, Thank you so much for your kind tour review. I had a wonderful time with you and your family in Kyoto! I felt very close to you too, and sharing many things with you was a lot of fun. Thank you for giving me such a nice experience. Mari
Mari helped us to design the day we wanted as an introduction to Osaka. She even helped us make the transportation arrangements to Toba (Mikimoto Pearl Island) that we had been unable to make. Because the weather was challenging as was the closure of the Sky Building due to typhoon repairs, she communicated with us frequently about re-designing our tour. We also made adjustments on the day of the tour and everything we did was just what we wanted too see. Mari is flexible, knowledgeable and has excellent Engish communication skills. We recommend her highly! We especially loved the trip to the market, the make-it-yourself okonomiyaki lunch and the trip to Osaka-jo. She was the best private day trip guide we had on our month in Japan!!
Dear Joan, Your review made me so happy! It was my pleasure to show you major sites in Osaka. I think you cooked very well at the local Okonomiyaki restaurant! Thank you again for your very nice comments. Mari
Mari was very good at showing us around Kyoto. She had the itinerary planned out so we could maximize our time and see the cultural aspect of the area. She chose a wonderful restaurant for lunch. Her English is very good. Highly recommend Mari.
Dear Lynet, Thank you for your tour review. It was my pleasure to show you around the eastern part of Kyoto in the limited amount of time. Good to know you enjoyed lunch at the restaurant! Mari
We spent a day with Mari touring the sites of Kyoto. She was very professional, starting with a quick reply once we booked, she was very knowledgeable about the history of the places we went, and she was also very nice. When my phone died unexpectedly, she even went out of her way to help me find a charger. She also helped me learn to navigate the public transportation system so I could get around by myself the next day. We had a great time with her and I would highly recommend her as a guide!
Dear Kim, Thank you for your nice comments on the tour. I had an enjoyable day with you! I’m glad you could get a charger before visiting Golden Pavilion. That’s probably the most picturesque site. I hope you are having a great time in Kyoto! Mari
Mari was so helpful with our tour of Osaka. Especially since I travel with children in our group of five. She was very patient and communicated effectively with everyone
Dear Todd, I appreciate your good tour review. I enjoyed everyone in your family! I hope you had a wonderful time in Wakayama. Mari
Mari was excellent! She was timely and organized and did her best to show us all the sites in Kyoto in one day (9 hours). She was excellent with her communication and provided insight into the sites we were visiting. I really liked the fact that she wanted to make sure everyone was having a good time. The only thing I would recommend for anyone traveling is perhaps limit the number of sites you are planning to see to maybe 3 or 4 at the most as getting around Kyoto on transportation can take some time and that may make things rushed. This was not Mari's fault as she wanted to fulfill our request. She did an excellent job with what our customized tour even though it was a little rushed at times. I would definitely recommend Mari to anyone traveling to Kyoto, she will ensure you have a good ... read more
Dear Reenu, It was so nice to hear from you. I agree that putting too much into the itinerary is not good. It’s tiring, and you can’t enjoy fully at each site. I apologize we didn’t have enough time for shopping at Ninenzaka/Sannenzaka. I hope you could buy something you liked before leaving Japan. Mari
Mari was great. Her English and communication skills were excellent. She was very accommodating with our slight change of itinerary. TripleLights should allow more time for reviews as we are still traveling.
Dear Jennifer, Thank you very much for your comments while you are still traveling. I enjoyed the days with you in Kyoto and Osaka. I’ll let the office know of your opinion on reviews, thank you. Mari
We spent two days with Mari. One in Osaka and the other in Kyoto. She made each day memorable for us. Mari responded to our messages in a timely manner and answered our questions and gave advice that proved useful to us while planning our tours. She speaks excellent English and is very personable, which is important when you are spending all day with your guide. She knows the area and can tailor make the itinerary to fit your interests. I know this because she did this for us. This made our visits to Osaka and Kyoto go from good to great! There is a lot to see in both these cities, so be prepared for an action filled day. Mari will take good care of you. I highly recommend her for your touring needs!
Dear Susan, Thank you so much for your review. It really made me happy! Touring with you was a lot of fun for me too because you wanted to know about many things, and it made me feel I was of help to you. Mari
We spent a great day in Osaka with Mari who was very punctual, friendly, knowledgeable and flexible. Mari gave us a good introduction to the city and as we are here for a few days, have gone back and spent more time in some of the places, such as Namba. We thoroughly enjoyed our Kushikatsu lunch as suggested by Mari. Would definitely recommend Mari.
Dear John, Thank you for your review for the Osaka tour. I much appreciate your comments; they encourage me to become a better guide. I thought your tour style of being curious about how ordinary people lived was very interesting and meaningful. Mari
What a wonderful visit. Mari was immensely helpful in planning our time in Kyoto and Kobe. We saw so many amazing things in both cities, and very much appreciated Mari's flexibility, attention to detail, and personal touch in making our visit so enjoyable. Thanks Mari!
Dear Warren, Thank you so much for your tour review. It was my pleasure visiting sites with you and explaining some parts of Japanese culture. Your appreciation of Japanese gardens really impressed me. Mari
My family and I had 3 tours with Mari and she did a great job. We saw so much and Mari was very pleasant and informative. We enjoyed the tours with her and highly recommend her to anyone who would like to see the sites with a knowledgeable private guide.
Dear Bev, Thank you so much for your tour review. I had an enjoyable time with you! Since we discussed a lot about the itineraries beforehand, I was able to know what you liked to do in each city. I really thank you for that and all the cooperation during the tour. Mari
Mari guided us to Nijo-jo Castle, Yakasaka shrine, Gion, Kiyomizudera Temple and countless other shops. Mari went the extra mile to make our experience 5 stars! We highly recommend her services and look forward to our next trip with her the next time we are in Kyoto area. Keep up the great job Mari! Dave & Cathy from California
Dear David & Cathy, Thank you so much for giving me a good tour review! It was my great pleasure to be your guide. Talking with you during the tour was very enjoyable. I hope I can be your guide again in the near future! Mari
My friend and I spent three days with Mari and it was a great experience all around. Without Mari I don't think we would have been able to get to as many places as we did. My friend and I travel a lot and often have troubles with guides slowing us down but that was never the case with Mari, who always kept up with us. She also was extremely knowledgeable and we learned a lot from her over the time we spent with her. I highly recommend Mari to anyone looking for a guide in the Kansai region. You will not be disappointed.
Dear Zac, It was so nice to hear from you! I myself had a wonderful time with you. You gave me an opportunity to learn about other parts of the world, and I thank you for that. I think you’ll never forget the hot summer days in Japan! Mari
Mari was very accommodating with our tour and took us to the Temple,Market, and Gion. She answered all the questions we had and gave us some historic information. Mari is very outgoing and it made everyone comfortable chatting with her. My 7 year old son adores her. I would recommend her to other friends and family of mine.
Hi Vivian, Thank you for your tour review. I'm happy to know you enjoyed the tour. It was very hot and busy in Kyoto on that day, and I'm sure you got a bit tired. I really enjoyed having you and your boy; he was a little gentleman! I hope I can see you and your friends in the future. Mari
We spent a day in Kyoto and a day in Osaka with Mari. Mari was very knowledgeable on both place. We wouldn’t have been able to do all the things we wanted to do without her! She was friendly and easy to get along with. I would definitely recommend Mari to anyone who would ask!!
Dear Maribeth, Thank you so much for your nice tour review. I had a wonderful time with your family. To tell you the truth, I was not sure if I should take you to Umeda Sky Building on a cloudy day for a city view, but it turned out to be nice! Also, I appreciated your comments on Osaka; they gave me a hint for my future tours. I hope you'll enjoy the rest of your stay in Japan. Mari
We enjoyed the most wonderful day with Mari. She greeted us exactly on time at our Ryokan in Kyoto. She had come up with a great plan for us as everything was in walking distance from where we were staying. She took time to explain historical facts with us and answered any questions we had. We were traveling with our two teenaged children and our 8 year old. She was very patient as it was a very hot day. Mari was especially helpful at lunchtime in ordering exactly what the children had in mind. We highly recommend Mari, she made our time in Kyoto very memorable. I must also add that the communication before our arrival was excellent.
Dear Nicole, Thank you so much for your nice comments on the tour. I had a wonderful time with you too!! I'm glad to know you enjoyed the places we had planned. I was especially impressed that all of you including your children always listened carefully what I explained during the tour. Thank you again, Nicole! Mari
We had a wonderful day in Kyoto with Mari! She has put together an individual tour according to our wishes. We visited various temples, beautiful ZEN-gardens and had a very good lunchtime with traditionally food. Everytime the tour was very well planned and Mari has always given interesting informations to us. Thank your Mari for this beautiful day with you!
Dear Stephan, Thank you so much for your tour review. I should thank YOU for various information about your country. It was very interesting to exchange our knowledge and thoughts. Mari
Mari was efficient and kept us informed up until the time we met for the tour. She arranged an interesting agenda based on our desires. We had a GREAT time and would recommend Mari to anyone looking for a qualified guide. Thanks Mari!!
Dear Mark, Thank you for your tour review. I had an enjoyable time with you. I hope you 'll be back in Kyoto again! Mari
Mari was a very professional and knowledgeable guide for my families one day tour of Kyoto coming in from Tokyo. She communicated with me several times as our trip approached to understand what our interests were and then tailored the tour accordingly. She was very pleasant to work with and I would recommend her without hesitation for others looking to book a tour of Kyoto.
Dear Pam, Thank you for your tour review. I also enjoyed having a tour with your family. You expressed your interests and curiosity during the tour, and that's important because then I would know what's the best thing to do for you. Mari
Mari was superior in every way. She addressed all our special needs. Highly recommend her
Dear Larry, Thank you for your tour review. I'm pleased to know that you enjoyed the tour though it was a little tight. I hope you'll have a great time for the rest of your stay in Japan. Mari
Mari negotiated our way around Kyoto for two days so that we saw much more than otherwise possible. She answered all our questions fully and found out anything that she didn't know. We had a great time with her and learned a lot about Japan.
Dear Hazel, Thank you for your tour review. I had a great time with you too. It was nice that you had two days to visit the sites; that way we didn't have to take a lot of time moving from one place to another.
Mari guided our clients in Kyoto for two days. She made excellent sightseeing suggestions and was always very helpful. The clients were a small group visiting Japan to attend the wedding. Our clients enjoyed the tour and we would use her services again in the future.
It was a great pleasure! The people were interested in many things, and we talked about overall Japanese culture, religions, Japanese writing, etc. I look forward to working with you again soon.
I would highly recommend Mari. She has an excellent command of English and communicated clearly both in the lead up to and during our tour of Kyoto. Mari was very well organised and had bought our bus tickets in advance which saved time. She navigated the public transport system like an expert and planned the itinerary perfectly. She steered us through the crowds of Kyoto and paced the tour according to our wishes. Mari booked lunch at a wonderful Japanese restaurant which served delicious meals at a very reasonable price. We really enjoyed sharing this meal with her and discussing many interesting topics. Mari is very professional and reliable. Thank you for showing us all the highlights of Kyoto, Mari. We had a most enjoyable day.
Dear Frederique, Thank you for your tour review! I had a wonderful day showing you the sites you wished to visit. Early April is the most crowded in Kyoto, but with your cooperation we managed to visit them all. It was a lot of fun to talk with you and learn some cultural differences. I hope your daughter will continue to learn Japanese and find it interesting. Mari
The tour was great, except for unexpected transportation expenses, and not warned about cash issues. Waiting for a congested bus to take us to another destination was also dissatisfying.
Dear Emmanuel, Thank you for your tour review. Please accept my apologies for not warning you enough that the transportation cost was not included in the tour price, and that often times train/bus fare had to be made in cash. I myself had a good time with your family. Mari
Mari met us at cruise terminal in Kobe and then we boared our TR Taxi and went to Kyoto. She showed us all the important sights and knowledge of everything and explained in detail. Her English was very good. We had her for 2 days and enjoyed every minute of our tour. I will recommend her to anyone travelling to Kyoto.
Dear Susan, Thank you for your tour review. I enjoyed having you, your husband and your friends. Everyone was so nice and friendly. I learned a lot from you too. I hope you continue a wonderful cruise tour! Mari
Mari was great. We were a very difficult group to work with due to dietary restrictions and a packed itinerary. She helped us trim the unnecessary sites off of our list so that we could focus on the truly must-see places. She was very flexible with our schedule (by our last day we were pretty tired and needed to eliminate some sites). She was very knowledgeable and I would highly recommend Mari as a guide.
Dear Chad, Thank you for your tour review. I enjoyed having you all. Especially you gave me an opportunity to hike up to the top of Mt. Inari (Fushimi Inari)which no other group had ever done! We walked many miles each day, but those were enjoyable days. Mari
Unfortunately, I got sick on the day of the tour. But I talked to my group and asked about Ms Mari. They told me that Ms Mari is so kind, came on time and spoke softly. She was so fast in walking as per my group! But they managed to follow her. She explained every detail to them. Two thumbs up!
Hi Jayvie, Thank you very much for your review although you were unable to join the tour. I had a great time with your mother, sister and friends. I asked your group if I was walking too fast from time to time, but sorry if I did. I look forward to having you in my tour on your next visit to Japan! Mari
Mari was excellent in both the planning and the tour itself. She was great in corresponding with me on the decisions of how to plan the day. She was so great that we booked a second tour with her based upon the planning of the first. The tour was perfectly executed and we maintained the schedule. Mari is such a pleasant person it was a joy to tour with her.
Dear Janine, Thank you so much for your review. It was a lot of fun visiting places with you too! Thank you also for being specific about what you like to do in the tours. Your information helped me a lot when making plans. I hope to see you again in the future! Mari
Mari is very pleasant, helpful and very patient with us as we had to stop a lot of times for picture taking. We were able to see a lot of places in a short period of time. We learned a lot from Mari as she explained to us the history of the places we visited. She answered all our questions well. She took us to the places that we wanted to visit. We had an excellent time with Mari. She made our visit to Kyoto memorable. We will definitely recommend Mari to our friends and relatives who will visit Japan in the future.
Dear Maria, Thank you so much for your tour review. I enjoyed touring with you too. It was my pleasure to take photos of your family at the sites we visited. Your children were very lovely and polite that they listened to my explanations carefully. Thank you again, and I look forward to having your relatives and friends in the near future. Mari
Miss Mari is a very professional, friendly and thoughtful tour guide. She understands the needs of my mother. Prior to the start of our private tour, Miss Mari managed to help us find a private van for rental even though our private tour booking is very last minute. She also helped us to make lunch reservation for kobe beef, which was a great lunch! We enjoyed our one day private tour to Kobe at our own pace enjoying the scenery and shopping in Kobe. Towards later in the evening, after our shopping, it was drizzling in Kobe and considering that it was too far to walk to the other pick-up point for our rented van, Miss Mari called our driver to meet us at a nearer pick-up point (a shorter walk for my mother). We are very thankful to her for that. We will definitely look for Miss... read more
Dear Sharon, Thank you very much for your tour review. I enjoyed having a tour with you and your parents also. You have a wonderful family! It was sort of a last minute arrangement, but thanks to your cooperation things went smoothly. I'd be very happy to be your guide again! Mari
Mari brought our family of four to tour around Osaka, covering highlights including the Nijo-jo castle, Dotombori and Dendentown, where we visited a couple of manga stores which my daughters have thoroughly enjoyed. She was patient, helpful and professional.
Dear Yick, Thank you so much for your tour review. I'm glad to know your daughters enjoyed shopping in animation stores in Dendentown. Thank YOU for being patient as we walked a lot during the tour. Mari
Mari is good in recommending places of interest to visit and good and reasonable for lunch during our 1 day Kyoto tour.
Dear Jolen, Thank you for your review comments. I'm glad you enjoyed our bamboo forest strolls in Arashiyama and the soba restaurant we went to. Mari
We were a family of 10 adults and my 2 year old nephew... ... my parents are 2 seniors at the ages of 75 and 88 yrs old so mobility,walking, and getting around posed a bit of challenge for our tours and our group around Kyoto and the temples which required a bit of walking As soon as I contacted Mari via Triplelights she was immediately responsive and went out of her way to help us and she found us transport solutions by booking vans that could accomodate 12 of us! It was easy to communicate with Mari because she spoke very good English having lived in the US and was very attentive and thought ahead and crafted our itinerary to our needs and also included what we wanted to see Would have wanted a little bit more history and information about the places we visited. We went to th... read more
Dear Francesca, Thank you for your tour review. I enjoyed having you and your family last week! Since time to tour with vans was limited, I had to go to a place to another rather quickly. I wish we'd had more time. Anyway, I'm glad you enjoyed the tour, and thank you so much for your cooperation! Mari
Mari is the best guide I hv ever met. She is very understanding, caring and approachable. Please go ahead to book her tours and you will definitely no regret.
Dear Annie, Thank you very much for your kind comments. I hope you enjoyed bathing in our oldest Arima Onsen hotsprings. I enjoyed having you and your family! Mari
Mari speaks excellent english. She is very friendly, patient, and informative. Japanese hospitality at it's best!
Dear Christine, Thank you very much for your review. I'm glad your children enjoyed Ramen for lunch and food sample making afterwards. Thank you again for joining the Osaka tour. Mari
Hiring a guide was a last minute decision and Mari was an excellent choice. She was responsive and accommodated our special needs and requests. I would definitely recommend her and use her for future visits in Osaka!
Dear Norma, Thank you very much for your tour review. Your family were wonderful people. I'm glad we got to Osaka Castle just in time for the museum inside. I was impressed you were curious about many things there. Thank you, Norma. Mari
Mari-san is a fabulous guide who is very knowledgeable and dedicated. She created a personalized tour that fit highlights of Osaka, a specific location we wanted to see, and did extra research to show us more places related to our interests. Everything was well organized and very enjoyable. It was also very fun talking to Mari-san about Japanese literature. This tour was a perfect ending to our stay in Japan.
Dear Adrianne, Thank you so much for your review comments. It was a lot of fun to talk with you too! I was happy to know you had much interest and appreciation of Japanese literature. It was a learning experience for me to know that Oda Sakunosuke often went to the restaurant we had lunch at. I look forward to seeing you again in the near future. Mari
Mari is a lovely,intelligent woman with perfect English. We spent a wonderful day with her in Kyoto. She has complete knowledge of public transportation and even did a dry run of our itinery before we arrived. Time is limited off a cruise ship. Best to spend two days with Mari
Dear Alice, Thank you so much for your wonderful review comments. I had an enjoyable time with you too! As it was rather a quick tour, I appreciate your cooperation for time keeping. I wish I could have shown you more of Kyoto! Mari
We have very pleasant experience of a day guide tour by Mari. Very precise and detail planning To make sure your day is well spend. If you want to optimize your stay in Kobe , going through Mari is a good choice
Dear Priscilla, Thank you very much for your good tour review. It was a perfect day to visit the Rokko mountains and Arima Onsen Hot Springs. I hope you enjoyed eating dinner at the Kobe beef restaurant on the way back to your hotel. Mari
Mari met our group at the ship's pier and we rode the Portliner Tram to the Kobe Train Station. We took the train to Himeji and walked five blocks to the Himeji Castle. Mari was an outstanding tour guide and shared her knowledge of the region, the history of the castle and answered all of our queries. Her explanations were thorough and we learned a lot about this area. We shared a delightful lunch and returned to the ship's port in Kobe. This was a very enjoyable tour with Mari as our tour guide.
Dear Mark, Thank you so much for your kind comments. I had a great time with your family! I'm glad trains were not crowded, and we were able to sit for the 40 min. ride. I'd like to add you have a great sense of humor and it really made me relaxed during the tour. Thank you Mark. Have a nice time for the rest of your journey! Mari
Mari was our guide for Osaka. Her English is excellent as is her knowledge. If she did not know the answer to one of our questions she wouldn't hesitate to ask someone nearby. She was very pleasant and easy to talk to. I would highly recommend her as a tour guide.
Dear Kate, Thank you so much for your review comment. It was my pleasure being your guide! Although it was a long walking tour, your family were very strong. Thank you again for joining my Osaka tour. Mari
She took extra time to show me an area out of her comfort zone, and time. I really appreciate it. I had such a great time
Hi Marilyn, Thank you for your tour review. I really appreciate it because I know you are busy traveling to other parts of Japan. Thank you again Marilyn! Maril
I took mari's 5 days tour to osaka, nara, kobe, kyoto with my family of 6 adults and 2 kids.. it was splendid!!! She speaks very good english, very helpful, friendly, and always put our family needs first during our trip.. she cater all our needs (which we believe that we were pretty demanding considering we travelled with 2 kids and 2 seniors) She knows every detail of the places that we visit and help you plan your trips.. Btw herb garden in kobe is a really beautiful place to visit, thx the info Mari.. Our family really had a good time, and i think Mari is the best guide you could ever get if you visit osaka area.. Hope to see you again Mari, keep in touch.. REALLY RECOMMENDED tour guide!!
Hello Steven, I'm happy to receive your kind comments! I had a great time with you and your family too. We visited quite a few places, but I never had any difficulties at all. I only enjoyed talking to you and sometimes playing with your children. You were the first Indonesian tourists I had, and I became interested in traveling to Indonesia!! Thank you Steven. Please give my best regards to your family.