Kaneo was an excellent guide and very accommodating. His frequent communications prior our arrival in Japan was so helpful. He went above and beyond to meet our requests - Kaneo even scouted out transportation options from airport to Tokyo for us as he was concerned we may be overwhelmed being our first time to Japan. He even took photos of road signs and intersections to guide us, as well as a photo of where he will meet us within the hotel. And he was so caring towards my niece, in case she was tired from all the walking we covered. Thank you very much Kaneo. You made our trip to Tokyo memorable. Kind regards, Anh
Thank you for your warm review. I feel delighted to hear my information helped you a lot. I had a pleasant day with you on Christmas Eve talking about many things. I hope I will have a chance to guide you again.
Kaneo was absolutely amazing. He showed us around Tokyo explaining and showing us sights as if we were his family. He was kind and patient even when our two year old was crying hysterically on the train. We saw and experienced real Tokyo. Definitely will book again.
Thank you for your warm review. I am so pleased that you mentioned you felt me like a family member. I really wish to have another chance to guide you someday. Best regards Kaneo
While in Yokohama for the rugby World Cup, we enjoyed 2 full day tours of Yokohama and Tokyo with Kaneo. Even before arriving in Japan, Kaneo was very responsive to all of my email and itinerary requests. With the limited time we had to experience both these large cities, having Kaneo show us round the public transport system with ease was such a benefit. Kaneo was very knowledgeable about all of the various historic and modern places we visited. Kaneo's English was very good and we would highly recommend to any other tourists visiting Yokohama or Tokyo.
Dear Alan Thank you for your warm reply. I myself enjoyed the tour with you. While I was going around with you, I was so impressed at your strong bonds of friendship. Four of you came from quite different places in the world to cheer your Scotland in Japan and came back to your different homes in the world! I envy your strong bonds. I really hope another chance to guide you in Tokyo. Best regards Kaneo
Kanei-san was a phenomenal guide! He communicated with us extensively prior to the tour. He met us at the train station and guided our group of 4 people to Enoshima and Kamakura. He was patient and allowed us to travel leisurely at our pace since we were quite exhausted from our previous day's travel and tours. Kaneo also has a wonderful personality and made the trip enjoyable. He is very knowledgeable and I recommend him for any tour which he guides.
Dear Carol Thank you for your warm review. I am happy to hear you enjoyed Kamakura tour after your exhausting experience in Kyoto. I also enjoyed the tour with you and your family. Especially I felt something warm when I heard you talking about your memory in fluent Japanese. Best regards Kaneo
Kaneo was amazing. First, what a kind and sweet man he is! He was so wonderful to our family, and I think he enjoyed the days with us as much as we did with him. He guided us to Disney Tokyo and Disney Sea and was so fun and informative. He will always be a great memory of our trip to Tokyo. His knowledge of the city and it's transit system was unmatched. I would recommend Kaneo to anyone looking to enjoy Tokyo on another level. He was AMAZING!!! Thank you Kaneo!!
Thank you for your wonderful review. I really enjoyed Disneyland & DisneySea with you. I also enjoyed small talks with you and your family, while we were waiting for attractions. It is a great honor for me to be a good memory of your trip to Tokyo. I hope I can guide you again someday. Best regards, Kaneo
We have spend a day in Hakone with Kaneo. Although weather was not good and the rope ways were closed due to volcanic activities it was great to spend this day with him there. We had a kid in our group and Kaneo made all efforts that the kid was not bored (e.g. origami 😀). He provided many important information to prepare for our stay in Hakone prior the tour. We recommend Kaneo as he is a very nice person, his English is very good and he has great knowledge about Japan.
Thank you for your kind review. I am happy to hear you enjoyed Hakone tour in spite of a bad weather. It is really a pity that we could not see Mt. Fuji. But I myself enjoyed Hakone with a pleasant group like yours.
If you’re looking for a guide in Tokyo, and Kaneo is available, book him ASAP! He is the best of the best! I’ll start out by saying that it would have taken my husband and myself a full week to do all the things we did with Kaneo in just one day. This is not an exaggeration. I based my initial requests to Kaneo on my “Lonely Planet” guidebook’s “must do” list. We were able to do all of them, plus several more sites and activities. By booking this tour with Kaneo on our first full day in Tokyo, we were able to be more relaxed with the rest of our days there. Taking the pressure off the rest of our days in Tokyo was an invaluable result of our tour with Kaneo. I must mention Kaneo’s awesome itinerary PDFs that he sent leading up to our trip. These files included his own personal ph... read more
Thank you for your kind and long review of my guide. I am very happy to know you enjoyed my guide so much as to evaluate it very high. I also feel happy to know I could show you some of good things of Japan, including our “Omotenashi” mind. I also appreciate your kindness to bring me a precious souvenir and a letter. Best regards, Kaneo
Well preparred, flexible, knowledgeable and very friendly.
Dear Pia Thank you for your quick review. We walked too much, I am afraid. But I believe you enjoyed Tokyo tour.
Kaneo planned out our route and day with precision as we went to many of the places you would want to see. An excellent guide that took the time to ensure we were happy. Always smiling and a great attitude that my 11 year old son and I were very happy with. I’d book him again no question.
Thank you for your excellent review. I am really happy to hear you enjoyed my guide, inspite of a chilly cold weather. The weather is getting better. I believe you can enjoy the rest of your trip in Japan. Best regards Kaneo Uetake
From our first contact Kaneo was professional and easy to work with. We were a group of 6 on our tour. One of the things he recommended we do was a stop at a convenience store for a snack. He assisted us in purchasing "rice balls" (really a triangle) and beverage. We walked to a beautiful area overlooking the water and enjoyed the view and our snack. Several in our group were hesitant about eating the rice balls, but all were pleasantly surprised and glad they had gone along with the group. In my research I found that Yokohama is the sister city to San Diego, CA, USA, where we had lived for 17 years. They each have special statue commemorating this. Kaneo located it and made sure we saw it as we returned to our cruise ship thru the beautiful park it was in. He was quick to suggest addition... read more
Thank you for your long and precise review. I am happy to hear you enjoyed my guide. Yokohama is my home town, but I learned much about it when I prepared for your trip. You are really interested in lots about Yokohama, including historical ones, which stimulated me to explore Yokohama more. Thanks again. Kaneo
A great experience with Kaneo—He was very proactive up to the trip with many emails and consideration for us for the tour plan (rain and sun plan)—He was extremely flexible and willing to change to last minute location and plan —with two small kids it was not easy walking around. We learned much from Kaneo about history and culture and having a personal touch added a special perspective for Tokyo, something we wouldn’t otherwise have. Thank you Kaneo for a wonderful time.
Dear Han Thank you for your warm review. I am happy to hear you enjoyed our Tokyo tour in spite of the sudden weather change. Your family are so good and friendly that even rain waited until you enjoyed outside walking tour. Kaneo
My husband, two friends and I had a 12 hour layover at Narita and hired Kaneo as our guide to Tokyo. Kaneo was a great communicator leading up to the tour day and went above and beyond planning for us. He sent a detailed itinerary including pictures that helped us easily locate lockers at the airport to leave bags and to find our decided meeting place. Kaneo had some suggested sites to see and augmented his suggested itinerary with things we requested, such as a trip to the outer Tsukiji market and a visit to a Ramen restaurant I read about and wanted to visit. Kaneo not only made our day in Tokyo a stress free day of fun, but he was also a wonderful companion. We all enjoyed conversing with him throughout the day. We hope to see Kaneo again in the future. Money well spent.
Dear Michael Thank you for your warm review. I am really happy to hear you enjoyed Tokyo small tour. I also enjoyed talking with you and your companions. I truly hope to see you again in the future. Kaneo
Prior to the trip, Mr. Kaneo was very proactive in creating the itineraries and he even created two: one for sunny day and the other one for rainy. This was done so we would not get wet much. I believe that was very considerate of him. He was also quick to reply to my messages and update me with any information he believes I should know. There were six of us taking the Yokohama tour with Mr. Kaneo. We visited the Landmark Building, Cup Noodle Museum, Red Brick House, Chinatown and the Ramen Museum. Throughout the trip, Mr. Kaneo was very helpful with our inquiries and walking pace. Mind you, there were my parents, my husband, our two young kids and myself. As you can imagine the walking pace could not be fast. It was on my request that Mr. Kaneo did not have to take us back to the ... read more
Dear Joshie. Thank you for your warm and long review. I was very lucky to have a chance to guide you and your family. It didn’t rain on that day even in the middle of the rainy season. Maybe our weather welcomed you and your nice and warm family. I was happy to hear that your father told me he enjoyed eating a really good ramen at Ramen Museum. The coffee you kindly brought me from your country smells so good. I love it. Thank you. Sincerely, Kaneo
If you are searching for a tour guide, look no further. kaneo is the one. kaneo is not only excellent tour guide, he went above and beyond to customized our tour. He took us to many interesting places within a day, very efficient. Prior to our arrival to japan, he physically went to Narita Airport to snap shoot step by step instructions on what train and subways to take from the airport to my hotel. It is above our expectation. He is such an amazing, detail oriented, kind man. He always ensured everyone was entertained. We have a total of eight people in our group and every single person in our group is happy with Kaneo especially my two teenage daughters. While waiting, he taught my daughters how to do origami. I highly recommend Kaneo to anyone who looks for a tour guide in... read more
Dear Brianna Thank you for your warm and excellent review. I am happy to know that every person of your group enjoyed our tour, especially your daughters. We could not see Mt. Fuji during our two days tour. I hope you could enjoy a gigantic and beautiful view of Mt. Fuji on the way to Kyoto. Kaneo
Kaneo is a fabulous tour guide that went above and beyond to make our tour of Tokyo wonderful. Using the subway system I was able to create my own tour to see the sights easily with Kaneo’s help. Kaneo was wonderful with the children and spoke English very well. I would highly recommend him to anyone looking for a tour of Tokyo.
Dear Jess Thank you very much for your warm review. I’m very happy to hear you enjoyed my tour. Your families are truly good, especially your kids. They are so cute and clever. I wanted to teach them more about Origami. Best regards, Kaneo