Hello, my name is Hanae. Please call me Auntie Pana.
"I live in Odawara city, located at the foot of Mt. Fuji.
Hakone town is a famous, popular hot spring resort nearby my apartment, so that I can give you detail of it.
I have the National Guide Certificate, however, I usually work at a Amazon.com delivery center as a stowing worker. To make living as a tour guide is my dream.
‘Karaoke’ singing is my hobby. I appeared once on a Karaoke TV program!! It was the best day of my life!!
I graduated a high school called the United World College of South East Asia in Singapore.
Also I spent a year as an exchange student in Southern Methodist University in Texas, USA.
That’s how I learned English conversation.
Anybody who wants your travel plan to be as REASONABLE as possible, please contact me.
I would like to try my best to provide you as concrete information as possible about your precious trip to Japan.
Thank you for reading this and I hope you will have a great day in Japan!"
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.