I was born in Osaka and spent my life there until I graduated from university. Thereafter, I moved from Osaka to Yokohama to find employment in the City of Yokohama, and worked there as a city official for more than 30 years. In the City of Yokohama, I was mainly in charge of city planning and international exchange programs with foreign cities, both of which were instrumental for me to expand perspective to know Japan. Now, after nearly ten years' guide experience, I still continue the efforts to become a good guide.
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
I think the guide do not have sufficient knowledge on the place we are visiting and also the route. It is a waste of my time and should not be allowed to guide to places where he is not familiar. If he need to read the information given at the place of interest, I also can read and I don't need his service. TQ
Thank you for your review about our two days tour of Nagano. I was careless about skipping the information of Ueda castle to you. It is a long story, but I should have done. And one more, I and my driver feel deeply sorry for being delayed in arriving at the hotel because of making wrong choice of the route on the way back to the hotel.