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ASKAtours

Company
  (42) Reviews
Send message Response Time 22 hs


About

Hello! We are a transportation provider in Tokyo, mainly taxi.
We provide Airport transfers (Narita, Haneda), Yokohama Port, and taxi tours for sightseeing.
Please feel free to contact us for details!

For booking/enquiries, we are open from 9am to 5pm on weekdays.
Messages received out of the above hours will be dealt with on the next business day.
4.7 (42) Reviews
Excellent
 
86%
Very Good
 
7%
Good
 
5%
Poor
 
2%
Horrible
 
0%

Products

Frequently Asked Questions

Cancellation Policy

  • If you cancel on the meeting date ,there is a 100% charge.
  • If you cancel 1 day prior to the meeting date ,there is a 50% charge.
  • If you cancel between 2 and 7 day(s) in advance of the meeting date ,there is a 30% charge.
  • If you cancel between 8 and 14 day(s) in advance of the meeting date ,there is a 20% charge.
  • If you cancel at least 15 day(s) in advance of the meeting date, there is a 100% refund.
Reviews ( 42 )
Erika Erika United States ( Couple )
Excellent
2 weeks ago

“ Excellent transport service ”

We booked this transport from Handea airport to Yokohama port to embark on our cruise. Our flight arrived past the cutoff time to request transportation from the cruise line, so we were obviously worried about the tight schedule. ASKAtours was very helpful, even upgrading the vehicle type to accommodate our luggage. Our flight arrived 20 minutes earlier, but our driver was already there waiting for us. He happily took our luggage cart from us and walked us to the vehicle. He was courteous, polite, and friendly, and got us to our ship with more than enough time to spare. It was a pleasant ride and I would definitely use them again in the future.

ASKAtours:

Dear Erika, Thank you very much for your review! We are happy to know that you are satisfied with the driver for your Haneda Airport Transfer to Yokohama Port. We will forward your word to the driver - thank you again for your message! We hope you enjoyed the cruise trip, and look forward to hearing from you again whenever you need a ride. Sincerely, ASKAtours

Chelsea Chelsea United States ( Family )
Excellent
2 weeks ago

“ Helpful and Professional ”

Our driver was so wonderfully professional, friendly, and on time; a great example of Japanese hospitality. Our car was clean, and our ride was smooth. Definitely will book again when I'm back in Japan! Thanks so much!

ASKAtours:

Dear Chelsea, Thank you very much for your review! We will forward your words to the driver: he will be happy to hear that you are satisfied with him. Please contact us anytime if you need a ride again. Sincerely, ASKAtours

Ping Sie Ping Singapore ( Friends )
Excellent
2 weeks ago

“ Jumbo taxi tranfers ”

No complains! Excellent service, will definitely use transfer services again!

ASKAtours:

Dear Ping, Thank you very much for your review! We are glad to know that you are satisfied with our transfer service. Please let us know if you need a ride again! Sincerely, ASKAtours

Dani Dani United States ( Couple )
Excellent
3 weeks ago

“ Loved it!!! ”

Great in every aspect. Always on time, polite & helpful. Made our vacation stress free.

ASKAtours:

Dear Dani, Thank you very much for your review! We are glad to know that you are satisfied with our transfer service. Please let us know if you need a ride again! Sincerely, ASKAtours

Julia Julia Japan ( Family with kids )
Excellent
3 weeks ago

“ Helped us get out of traffic ”

We had a driver pick us up at airport and deliver us to our resort an hour away. On the way, we encountered lots of traffic and were eventually at a stand still with no hope of moving for a while. After a bit, he asked us if we wanted to go another way (after traveling all day - the answer was yes!!). He navigated us through busy areas but was able to get us to our resort without having to sit in traffic! He was also really nice and answered any questions I had along the way.

ASKAtours:

Hello Julia, thank you very much for your review! We are glad that you seemed to enjoy the ride with our driver regardless of the heavy traffic. We will tell the driver that you are very satisfied with him. Thank you again for using our transfer service and taking time to review us. Please let us know if you need a ride again! Sincerely, ASKAtours