Hello! We are a transportation provider in Tokyo, mainly taxi.
We provide Airport transfers (Narita, Haneda), Yokohama Port, and taxi tours for sightseeing.
Please feel free to contact us for details!
Our family hired a car from ASKAtours and a tour guide through Triplelights. Once ASKAtours found out who the tour guide was, the match was seamless. Both the tour guide and driver acted as a team for the day and the lack of any miscomunication provided for a valuable experience and a wonderful day. I will also say that the car was excellent and the driver neat, professional and pleasant.
Found ASKATours online when searching for a transfer to Haneda Airport after a cruise to Yokohama. They were prompt in answering my enquiries and offered the transfer at a good price. The driver arrived right on time at the cruise port, loaded our luggage, got us to the airport straightaway, found a cart and loaded our luggage on a cart for us. The taxi was clean and the drivers was very courteous. EXCELLENT!
Everything about this company from the original booking to the on time pick up and transfer was immaculate. The driver spent me no English but was helpful and there were no issues.
It was very easy to work with Askatours. Emails were answered immediately and I felt they have very good customer service. My only complaint is above about paying for a guide when we did not have a guide, only a driver. I don't feel I should pay the $40 unless I misunderstood the arrangement. He was a taxi driver, not a private car driver as we had expected. And his English was very poor and could not tell us anything about the sites we visited. Thus he was not a guide.
Before the trip, ASKA coordinated with us for the smooth service - they asked the number of people, luggage, etc. As we are traveling with a pet, I had let them know in advance and they welcomed my request. We arrived late due to flight delays and the driver patiently waited and welcomed us in the airport arrival. He helped us load and unload our luggage and was also very kind. We smoothly arrived our destination. Very happy with their excellent service.