Mayumi has all the qualities of a great and professional guide: her punctuality, knowledge about Tokyo, flexibility and her sweet personality make her one of the best guide we ever had.
Mayumi San is a lovely, fun person with great English and knowledge about Tokyo. My 17 year old son and I spent 2 fantastic days ( Mon and Wed) being taken about Tokyo by Mayumi. The first day was in typhoon weather but still thoroughly enjoyable, due to Mayumi’s delightful personality and the thrill of being in this awesome city. She changed the schedule to better suit the weather and we ended up doing some specialised shopping ( very small shoes and retro gaming stuff) on our first day in Ginza and Akihabara, as well as Tsukiji fish market and managing to purchase tickets for DisneySea, thanks to Mayumi’s help. This experience was incredibly successful for both my son and myself and Mayumi was so cheerful and patient. Everything would have taken twice as long if we’d done it by ourselves, therefore we really maximised our limited time. We ate 2 lovely meals at lunch time, including Okinomiyaki, cooked in front of us. I was very glad to have a second day with Mayumi San going to the Sky Tree where we truly got a measure of the vastness of Tokyo, and then contrast that with nearby Asakusa. We saw Mario Car drivers going through Shibuya Crossing, Harajuku and Ometesando Hills. We ran out of time to see Meiji Shrine due to looking for another shop for my son. But we followed Mayumi’s recommendation to go on the weekend as we would be likely to see a wedding, and we did indeed! I wpuld recommend this service and Mayumi San as a guide in a heartbeat. Thank you, thank you, thank you Mayumi San. You will be amused to hear that I went to Diana in Harajuku, and added another 5 pairs to my collection. Total 15 shoes fitted into my luggage!
Mayumi-San was fantastic. Her knowledge of multiple aspects of Japanese life, culture and history was informative and really good fun. From diverse activities such as the Meiji Shrine to the Tokyo Fish Market to Electric town Mayumi-SAN had lots of experience and knew where to go and what to see to ensure we had a great time. I will definitely be recommending her to my friends and colleagues when they visit Japan and suggest that you hire her on your next trip to Tokyo.
Excellent tour. Mayumi was wonderful with explaining everything about Tokyo to the children. She was very engaging with them and she helped us learn a lot about Tokyo. Additionally, she gave us a lot of information and insight with Tokyo mass transit with made it very easy for us to get around the city on our own for the rest of our stay in Tokyo.
Mayumi did a great job showing us Tokyo. We had two days with her. Our group was a family of 2 adults, 3 teens, and 1 six year old. She developed a two day itinerary based on some of the ideas we gave her plus some of her own. She picked us up at the hotel each day and expertly led us around the subway system to visit all the sites with good stops for lunch etc. She has a very pleasant way of leading the group, offering just enough information, and adjusting to the needs of everyone in our group. Thank you!
Mayumi connected with us right from the start and we found our common interests. She is very enthusiastic, energetic and her english is excellent and we thoroughly enjoyed our tour.
She was really enthusiastic and took us to many great eating local places for the food tour. Highly recommended.
Mayumi was our guide for the day for ad lib Tokyo with our two girls (21 and 18 yo). If you have never been to Tokyo (like us) I highly recommend this; the tour is what you want to do and we truly get a feel for this great city. From major city sites (Shibuya crossing, Tsukiji Fish Market, Harajuku district) to our own mini food tour (fluffy pancakes, sake, sushi ) to karaoke it was a great day. We were fortunate to have Mayumi.
Mayumi is extremely knowledgeable about Tokyo and Japanese culture. She was very responsive to our interests and very flexible in her approach. She speaks excellent english and was a pleasure to communicate with. We highly recommend her.
Mayumi was a wonderful and cheerful guide. She made our first day in Japan absolutely great. She took us to some of the main sights in Tokyo and listened to our request to also view some more of the everyday Japanese life. She was very efficient, showed us how to get around in Tokyo and she gave us practical advice (i.e. get a Pasmo). I would recommend that every first timer in Japan a guide on the first day, and preferably Mayumi ;-)
Mayumi was the ideal city guide. She picked us up at our hotel (two days in a row, each a half-day), taught us how to navigate the public transportation system, and efficiently (and enthusiastically!) took us around to see Tokyo's highlights. With minimal input from us, Mayumi devised a "best of" itinerary that included both the modern and traditional sides of Tokyo. The pace of the tour was perfect -- fast enough to squeeze in a handful of neighborhoods on each day, but casual enough to feel comfortable stopping for photos and to explore food stalls, markets, etc. Mayumi's English is outstanding and she is well versed in Japanese history. Mayumi was knowledgeable about food, history, architecture, etc., so my sense is that she would be an ideal option regardless of the particular ages or interests of the tour group. Our time in Tokyo would not have been the same without her.
Mayumi was knowledgeable, prompt, thoughtful and patient. A pleasure to be with. Her English was very good and she was able to answer all our questions.
Our group of 4 had a great time with Mayumi as our tour guide. She spoke english efficiently and is very open/flexible because since it was our first time in Tokyo we were clueless about destinations we wanted to visit. We finally came up with a game plan and Mayumi executed it perfectly! She met us at our hotel and waited patiently for us to come down since we came late (sorry Mayumi! We appreciate your patience with us). She is very knowledgeable and educated us about historical facts/culture of each place we visited. It made the destinations more memorable. There were times where we took more time at one destination then schedule, but Mayumi didn't rush us and was quick on her feet to make sure we would complete the tour as planned, which we did! I would definitely look up Mayumi again and recommend her to anyone who needs help getting around Tokyo. You will not regret it! She made our trip worth it and was very interactive with our group. We made a friend at the end of the day =). Thank you!!!
Mayumi was more like a friend showing us around town. She arrived to pick us up at our hotel promptly, kept on schedule and spoke beautiful english. My daughter and I had so much fun with her and saw so much more than we could have on our own. She kept everything fresh, which is not easy when you’ve done basically the same tour many times. I couldn’t recommend Mayumi more! If you only have one splurge on your trip to Tokyo, this should be it.
We had a wonderful day touring Tokyo with Mayumi. I would award her six stars. We arrived a day prior to the start of our prearranged Abercrombie & Kent “Classic Japan “ tour. In an exchange of several emails, we worked out an itinerary for our day together that wouldn’t duplicate anything in our A & K tour. Mayumi was extremely helpful in working out an excellent plan with contingencies in case of inclement weather. From the moment my wife, our two friends, and I met Mayumi in the lobby of the Tokyo Ritz Carlton, we sensed that we found a friend. Indeed we did! Riding the subway, sightseeing, having tea in a tea house in a Japanese garden and having lunch together in a noodle shop; we felt we were with a friend and not a tour guide. We learned so much from Mayumi about Japanese history, customs and culture. Our day with her was an outstanding memory as we now reflect on our great visit to Japan.
Mayumi is the best guide I have ever had. She has a wealth of knowledge about Japan which she communicates effectively. She has such a pleasant personality that it is a joy to be with her. She speaks perfect English. She took us to wonderful places that we would not have seen. She is an incredible guide and we will definitely use her again! Stephanie Ricardo
This review is for my 2 previous tours with Mayumi. I hate to give a bad review, but here it goes. Last year, my husband and I spent our honeymoon in Tokyo. We booked a one day Tokyo tour with Mayumi. She helped us take a few photos with her phone, and promised to email us after the tour. However, until now, we never received them. With that said, we still enjoyed our time with her. Two weeks ago, we visited Tokyo again. This time, we went with our family of 4. We decided to overlook the photos issue, and booked another 8 hour tour with Mayumi again. My aunt even booked her for another 4 hours the next day. We put in very good words, and recommended Mayumi to our family. Sadly, this time around was a total disappointment. My husband and I felt really bad for giving Mayumi high recommendations to our family. We should’ve known the first time around when she didn’t send us our photos. We had 2 seniors in our group of 6, and requested Mayumi to take it slow. The tour started fine, and everyone had a good time. However, it all went downhill shortly after. Her chemistry with our group felt forced, disconnected, and at times impatient. She often separates herself from the group, and we find her walking very far ahead. Not sure what happened, or perhaps she had an off day, but the entire tour was very awkward. Furthermore, my aunt asked her to help take a few family photos. This time with my aunt’s phone. However, the photos were off-centered, and half of the people in the group wasn’t even smiling yet. What happened Mayumi? I wish you could just put in a little bit of thoughtfulness and consideration. I would have to rethink carefully whether I would book you again.
I cannot say enough about how wonderful our tour was, how great Ms.Mayumi is from the beginning of our tailored tour, she has helped us maximize our time, and she always have a beautiful smile the whole day, she makes sure that we are enjoying and experiencing everything that we wanted. It was an incredible tour in every way, planned and executed perfectly by Ms. Mayumi, Japan is a very beautiful country and people are very warm and polite, they will really help you the best way they can when you asked for one. A country that’s home to hospitable people and delicious food. Above and beyond it exceeded my expectation in so many ways, tour is exciting,food was perfect, they serve the most delicious seafoods.We enjoyed the 3 day tailored tour with Ms.Mayumi, she is so fun to be with and very efficient in her English skills.My kids enjoyed the tour where Ms.Mayumi brought us to the Pokemon Center to purchase my daughters collection and she brought us to delicious local restaurants to experience authentic japanese food, we also went to Harajuku and ate crepes and cotton candy, She is also very kind and patient to my kids who are so moody, i also loved when she brought us to Gundam statue in Odaiba . Our trip itself was remarkable and i am so thankful to choose Ms.Mayumi to make this wonderful and memorable experience come true.
Thank you Mayimi for an action packed half day tour of Tokyo in the rain. We loved the tour and we love Tokyo. Mayimi was perfect and understood well the needs of a family with young children. We couldn’t have asked for a better tour. Thanks again. Jessica, Mitchell, Roman and Scarlett.
We had a lovely time with Mayumi. she was full of energy and really showed us the excitement of Tokyo. Would definitely use Mayumi again and recommend.
I booked a Tokyo tour thinking it would be a good idea for the first day to get an overview of the city and become comfortable with the trains. Now I would change that description to “essential”. Having a guide the first day was like making a friend right away in a new city. Mayumi was warm, energetic, and her English is impeccable! Her knowledge of Japanese history, botany, pop culture and transportation is bar none. She was very kind and conplementary to me and my 12-year old son. He said he wished we could hang out with her again!! Also note: I booked mayumi based on her stellar reviews, but also partly based on one criticism she got, which was walking too fast! I knew we would have to walk fast to pack in as much as we wanted to. Do yourself a favor: do not hesitate, book Mayumi for your tour of Tokyo. You will NOT be disappointed. Arigato Mayumi!!!!!
Mayume is a very friendly, cosy, knowlegeble guide which changed our itinerary many times following our requests. I would not tecommend anyone to take a bout trip if you have only 3 days in Tokyo, its consuming a lot of time which you could spend discoveing many interesting areas.
Mayumi san was awesome! She is very friendly, knowledgeable and fun to be with. We had a big day going to both sides of Tokyo, east and west, but we accomplished it in 8 hours because of her efficiency. In these 8 hours we learnt a lot about the history, religion and culture of Japan. She recommended other places for us to visit in our time and went out of her way to help my children buy some manga books. She also helped us get back to our hotel when she found us lost and disoriented with directions near Sunshine City. I highly recommend her as a guide.
Mayumi met my family and I at Narita Airport. It was our first time to Japan (we live in the USA) and I know that my kids would be tired so I did not want to get lost with figuring out the train system during our arrival to Tokyo. I wanted to make sure that a guide would pick us up at the airport and take us to drop off our luggage at a storage place. Mayumi was really great, she met us at the airport and she helped me get our train tickets and then also found a storage place in Shibuya because we arrive early and are check-in wasn’t until later. We thought Mayumi was really nice and friendly. We’re so glad that she showed us around. We felt more confident the next day with Tokyo’s train system because Mayumi showed me the Suica and Pasmo cards and she also provided us a map of Tokyo. We would definitely recommend her to anyone...thanks again Mayumi!
We hired Mayumi to spend two days showing us Tokyo. We hired 7 different guides from Triple Light to take us all over Japan and all were great but Mayumi really stood out as exceptional. She is incredibly pleasant and fun to be around . My 7 year old really took a liking to her and they we buddies for the trip. Mayumi helped plan our days ...which were jam packed...and adjusted to incorporate activities our 7 and 8 year old children would like. She made us reservations at the hedgehog cafe, took us across the city to see the large Gundam robot, took us to the Samurai museum and made origami samurai helmets with the kids while we waited for the tour to start. She helped me find a Vermeer painting in an art museum I wanted to see and took us to see the most beautiful cherry blossom and shrines. Our days were really packed and she kept us on track so we could see as much as possible. If Mayumi is available to take you around Tokyo, hire her. She was really great and you won’t be disappointed.
Mayumi san is an awesome tour guide. She is very welcoming and fun to be with. We are a group of four, my parents, my teenage boy and I. Three generations, and Mayumi san was able to accommodate to all of us. She's very patient and find walking routes that would be easy for my parents (mum has walking cane for support). We also had a bit of rain on that day but with Mayumi san’s outgoing personality made the day really fun.
Mayumi was amazing! We had a group of 8 American travelers, she taught us how to use the trains and metro. By day 2 we were experts! She took us to Tokyo Station to purchase JR Passes for our trips to Izu and Kyoto and back to Narita Airport. Thank goodness she was there, no one at the office seemed to speak English. We continued to an amazing sight seeing tour of all the most popular sites in Tokyo and went shopping in some great market places. We got our fortunes told, learned how to enter shrines properly, Japanese history and more. She also took us directly to the Robot Cabaret. The next day she provided us with a custom tour of Akihabara. We split the travelers from anime lovers to non-anime. The non-anime group went to a 9-floor electronic store and the rest of us went on a hunt for anime souvenirs. We met up and Mayumi showed us how to work a conveyor belt sushi restaurant (it’s more complicated than you think!). After an ice-cream stop she dropped us off to play arcade games at one of the huge Sega buildings! If you are traveling to Tokyo for the first time you NEED Mayumi. I can’t imagine how much time I would have wasted navigating the trains and metro without help. Mayumi also made restaurant reservations and recommendations. Amazing job!
Mayumi was a wonderful guide. Her English was very fluent and was great with our two daughters, aged 11 and 7. We learned so much about the history of Tokyo as well as the history behind the shrines and temples. She modified our itinerary throughout the day depending on what we were interested in. She kept our 7 year old entertained and engaged, which was awesome! Thank you for a wonderful day Mayumi.
Mayumi was wonderful! She met us at the lobby of our hotel and we were off! We were able to walk and use the subway system to explore all around! She took our top places we wanted to visit and made sure they fit into the day. She is extremely knowledgeable and was able to give a lot of history behind every place we visited. If you want a great, educational, and fun private tour, Mayumi will deliver!
We were a group of 5 people from Australia. We selected 3 or 4 possible things to see on our walking tour with Mayumi. She integrated these suggestions with some of her own and came up with a tour of Tokyo which was a highlight of our trip. Mayumi was expert in her knowledge and able to answer a diverse range of questions from our group. She also went out of her way to help us plan the rest of our trip. Doug
Mayumi took my wife, 3 children and I on a tour around Tokyo visiting the highlights. The tour was excellent and Mayumi was great to spend time with. Mayumi was extremely friendly, helpful and informative. We had a great introduction to Tokyo.
Mayumi was great from the start, with planning on where we would want to see to the tour day itself. She met us at our Airbnb place and took us to the Tsukiji market. She researched for halal place for us. Very accommodating and considerate as she took in our preferences ...with 3 teenage girls. We couldn’t have asked for a better guide
She is prompt. She will seek your address, and contact you prior. She wiill advise you best route to take to accomplish much for the little time for the guided tour..
A qoute from our normally unimpressed 13 year-old, "Helpful, fun, knew her way around town, and shared lots of interesting facts and history." Couldn't agree more! Mayumi took the time to ask about what we wanted to see and do in our one day with her...it was an ambitious list but Mayumi managed to fit it all in, while using humor and a fantastic command of English! Highly recommend Mayumi!
Mayumi was punctual, patient and an awesome host for our tour of Tokyo. Her knowledge was excellent and informative delivered with great English. She was kind and caring for my family and our interests. I would not tour Tokyo without Mayumi. Thank you so much for a great day my family loved!
Mayumi was so nice and so much fun. We had three kids with us and she made everything fun and they felt included. She also moved along quickly, as we had asked, so they wouldn't get bored and restless. We were able to see so much...it was incredible. Also, my sister was a chef and mayumi made sure to take us to some amazing food places. Her ramen place and green tea ice cream shop, were by the far the best of the trip. She also showed us how to buy train passes and use them. I can't recommend her highly enough!! -Melissa Roza, Boulder, CO
Mayumi is really responsive and knowledgeable. Prior to our trip to Tokyo, she helped organising our two days visit based on our interests. What impressived me most is that one of the places we wanted to visit is very new to her, yet she took the time to do the research and even visit the Shirohige’s Cream Puff Shop to check it out for us first 👍👍 She is very very friendly, attentive, ever so polite and always with a smile. Thank you Mayumi for showing us the hidden gems in Tokyo - we were having such a great time. P.S. Macey is already talking about going back to Tokyo soon so you can take us to visit the Owl, Chinchilla, and Otter Cafe.
Mayumi is simply the best. Even before we met, she reached out to make sure she had a good idea of what we wanted out of our time with her. We are so glad that we went out with her on our first day in Tokyo. We felt way more comfortable getting around after spending the day with her. She explained where we were and what things meant, how to conduct ourselves at shrines, and most importantly where to eat the tastiest fatty tuna in town. YUM!!! These are just a few examples of what we learned. There are so many more! We ate blue ramen, naturally blue and so good! She also helped us with ideas for the rest of our trip. We did what would of taken us three or four days by ourselves in one day with Mayumi. She even put up with my bad jokes throughout the day. Pro tip: Wear comfortable shoes. We probably walked more than 30 kilometers that day and Mayumi is faster than you. She could have been drafted to the NFL as a running back with her ability to weave in and out of crowds.
Mayumi guided us out of Tokyo on a fantastic tour to Hakone, Lake Ashi, Mt Hakone. We took in an experience on a pirate ship, two rope ways, and the Hakone Tozan Railway. It was a fantastic day and I would highly recommend Mayumi. We saw so much and covered a lot of things in just one day. This would not be possible without an experienced guide like Mayumi.
We met Mayumi on our first full day in Tokyo. We could not have asked for a more patient, kind, knowledgeable, & energetic guide to introduce us to the biggest city in the world. She asked about our interests and then designed an itinerary around our interests while taking the time to show us how to navigate the multiple subways lines. Her insight as a local to the area was invaluable, and we also greatly enjoyed her company. We feel we not only learned a great deal about the city, but we made a new friend in her as well. We cannot say enough good things about this experience. She made all the difference in the world for us in our first experience with Tokyo, as we wanted to make the most of the short week we were going to be visiting. Highly recommend Mayumi!
Mayumi emailed me several weeks before the trip and helped organize my two days visit in Tokyo based on my interests. Mayumi is punctual and organized. Mayumi has a warm smile and is pleasant company. As a single woman, I felt safe traveling with her. I would definitely use Mayumi again, and recommend her to anyone who wishes to discover this fascinating city.
Mayumi made our stay & touring Tokyo PERFECT! Even with our last minute changes, she was able to meet all of our challenges. Her background as a teacher teaching English & Japanese history, make her a perfect guide. Very professional, friendly, attentive and always with a smile. Thank you Mayumi for such a special time!
I requested a tour for my group of Akihabara & Ikebukuro from Mayumi out of her half day tour of Tokyo. It was mostly a shopping tour, as these two destinations are big shopping centers for Japanese nerds. I would have liked a more culturally oriented tour, but we still had fun and I realize that these two areas aren't historically rich. Also the pace was a little fast for us, but that might have been the jet lag.
All we can say is Wow! Mayumi was warm, engaging and informative. Excellent overview of Tokyo and well worth the time and money. She is a delightful person! Highly recommend!
Mayumi is an excellent guide. We enjoyed being with Mayumi for our first day in Tokyo. She is friendly and is very knowledgeable. It was as if a friend was showing us around. We would definitely request Mayumi again.
Mayumi helped us both organize and lead us through a great day to see our rather disjointed list of preferences to see in Tokyo. Besides being very knowledgeable about the sites and obviously the best way to get to them, she added a lot to our understanding of Japanese culture and heritage. Was a pleasure to work with; professional and enlightening at the same time. Would be happy to use her again and to recommend her to anyone trying to assemble a productive tour of Tokyo.
Mayumi was punctual, knowledgeable and very personable. She also saved us so much time by helping us buy our train tickets to our next destination. I highly recommend her!
Mayumi met us at the Akasaka Excel Hotel in Tokyo at 9:00 a.m.. We were a group of four. We went to the Imperial Palace and walked through the Imperial Palace outer garden (about 1.5km) The Imperial Palace itself is not open to the public, so we walked through the grounds, looking at the famous Niju-bashi Buridge, the bridge to the main gate, and the Sakurada-mon Gate, which is designated as an important cultural asset while learning Japanese unique history. At 10:00 a.m. We traveled to Tokyo Station which is over 100 years old and is an important cultural asset. This station, originally designed by Tatsuno Kingo was reconstructed in 2014. Around 10:30 a.m. We went to Asakusa: Sensoji Temple, Asakusa-jinja Shrine & Nakamise shopping arcade. It was about 1 km from Asakusa Station to Sensoji Temple. We also enjoyed strolling through the Nakamise arcade. Lunch was around noon and we ate at a restaurant where we could enjoy both sushi & tempura. At 2:00 p.m. we traveled to Omotesanndo: the modern & high-end shopping street Around 4:00 p.m. we traveled to Roppingi: Tokyo City View is a fine-view facility having indoor fine-view corridor of 250 meters above sea-level and roof "sky deck" of open air of 270 meters above sea-level located at the center of Tokyo. We could see Mt Fuji along with landmarks including the Tokyo Sky-tree and Tokyo Tower. About 5:00 p.m. We departed ways back to the ship and the hotel after spending a delightful day with Mayumi as our tour guide. She was very knowledgable and we had a great time with Mayumi. She has a warm personality and a great sense of humor. We highly recommend Mayumi as a tour guide.
I have to go to HK for a trip and decided a stopover to Tokyo since I am traveling on ANA. I researched for a certified tour guide and after days of research, I picked triple Lights . Then I looked at all the reviews for different tour guides and checked videos on them and emailed a few of them, I finally connected with Mayumi and she was great from day one of emails about 3 months ago. Long story short, she was better in person. My brothers and I had a blast for two days of touring. She is informative, excellent manners and she amazes us with all her history info. Even though we book d half day on second day she did not hurry us since we were shopping and she was very patient at the end. If you want a pleasant English speaking well informed guide, she is the one to book with. We will for sure call on her next time we back in Japan From USA
I booked Mayumi from my office in Sydney, Australia. I chose Mayumi for her positive reviews and brief introduction video on the website. I had a good vibe about her and I was right. There was a lot of changes in the lead up to this assignment and I found Mayumi very understanding and accommodating. The planning for this assignment was over some public holidays in Japan but even then, Mayumi was contactable. There was a media component to this assignment and Mayumi ensured she organised the correct accreditation for photography purposes. I unfortunately did not meet Mayumi in person but received very positive feedback from my colleagues who did meet her while in Tokyo.
Ms. Mayumi is a very friendly and cheerful person. We were very comfortable w/ her, she is also very fluent in english. We changed the itinerary on the day itself but we didn't hear any complain from her. She's flexible and sensitive to my mother's pace. We had a great time in tokyo with Ms. Mayumi.
Mayumi was a wonderful and informative guide! She made arrangements for our family to participate in Sampuru making workshop in Kappabashi and also guided us through Tsukiji inner and outer market in the morning. She was flexible while keeping us going from one destination to the next and also had wonderful insight and knowledge about the areas we visited and about Japanese language and culture in general. She even shared suggestions for what to see in the remaining time we had in Tokyo based on our interests. Highly recommended!
We booked an evening tour for our family of 4, with 2 teenagers. Mayumi first took us to popular teenager places like Harajuku and Shibuya. We found the statue for Hachiko and experienced the famous Shibuya crossing. She also made dinner reservations for us at an izakaya restaurant. She explained that it is very common for locals to come to this place after work and she explained to us during dinner some of the history of Japan. We then traveled to Shinjuku to experience the adult nightlife in Tokyo. We saw Godzilla in Shinjuku and walked through Kabukicho and the Golden Gai. Since it was on a Sunday evening, it was not very crowded. We learned a lot from Mayumi on how locals live in the city and where they go. The tour was great! We would highly recommend Mayumi as a guide. She was very knowledgeable and accommodating for our needs.
She were very fortunate to discover Mayumi on Triple Lights. She customized several 1 day and 1/2 day tours for us throughout the Tokyo metropolitan area over an 8 day period. My family ages ranged from 8-70, Mayumi took the time to create unique experiences for everyone. She was always very prompt, super diligent, extra thoughtful and went the "extra mile" each and every time to make this trip of a lifetime very special. Additionally, once we arrived she was very flexible with our schedules. I can't imagine us not using Mayumi for future visits (because there is still much of Japan to see). We would give Mayumi 10+ stars!!
Mayumi was wonderful, and this tour was among our favourites. Would absolutely recommend!
Mayumi was our guide for a family trip to Japan that included young children, college age kids and adults. Mayumi spent a full day with us taking to us to various sights and points of interest around Tokyo. She was friendly, patient, helpful and very knowledgeable about the history of the places we visited. We appreciated her fluency in English which made it easy for us to communicate. She was very courteous about offering suggestions for other sites, shopping and restaurants we should consider during our stay. We are happy to recommend Mayumi's guide services to other travelers to Japan.
My wife and I loved our visit to Tokyo and our time with Mayumi was a highlight. Mayumi was thoughful, knowledgeable, and fun throughout our entire day together and I would recommend her to anyone looking for a guide in Tokyo.
My wife and I travel all over the world and have experienced many guides. I can honestly say that Mayumi was one of the best. Smart, passionate, funny, and full of information and history. What more can you ask for. Thank you Mayumi.
We enjoyed our 2 day tour with Mayumi. She was very organized and easy to communicate with. We saw the major highlights of Tokyo and learned much another Tokyo's history. She bought little souvenirs for my children and recommend a tea ceremony which was really fun. My 9 year old daughter in particular really enjoyed learning Japanese phrases and the art of orgamai with Mayumi. I highly recommend using her for your tour of Tokyo - especially if you are traveling with a family.
Mayumi was a wonderful guide. She was totally in step with our 11 and 14 year old daughters. She took us to all the places we wanted to go. We requested travel by metro and she made it fun and easy (and the Tokyo metro is one of the most complicated in the world!) Mayumi is a fun, flexible guide who is great with families, kids, teens and adults. She is very patient and helpful. We were so sad to say goodbye to her after our time together.
On our second day in Tokyo, we enjoyed a fantastic full day tour with Mayumi. Her professional but warm and bubbly personality immediately put us at ease. Her English and knowledge of various cultures/religions is excellent. She is a high energy person with lots of enthusiasm. Even though she has visited the sights hundreds of times, she seemed to really enjoy each place she took us. We had a few email exchanges before we arrived in Tokyo so she could plan our tour for what we wanted to see most. Much of it was left to her discretion since she is the expert. We either walked or took the subway. She walked at our pace- a middle speed- and reminded us to drink water. It was well-planned for the most efficient use of time. We saw all of the major hightlights including Asakusa, the fish market, a lovely boat ride on the Sumida River to Odaiba and the Hamaryiku Gardens. When we accidentally happened upon both a Buddhist and a Shinto wedding, Mayumi was able to explain it all to us. She also taught us a few words and phrases. We had a great lunch at a popular local tempura cafe. What a perfect day! Thank you, Mayumi! We hope if you ever come to the US, you will let us know so we can see you. If we come back to Japan, we will be sure to find you again. Cheers!
Mayumi was easy to communicate with. She was waiting for us promptly in the hotel and took us through Asakusa, Harajuku, Akihabara, and Meiji shrine, with lunch in a Monster Cafe and a short walk along Sumida river. In the end of the day we ended up in Shinjuku next to Robot restaurant, per our request. Mayumi was very easy to talk to and was very open and attentive to our requests (e.g. our son wanted to catch Pokemon in a few places). Towards end of the day we realized we needed to buy medicine from a drugstore, and Mayumi took extra time and care to find a pharmacy and to help us communicate with the pharmacist. She also texted the next day to make sure we were OK. In general, I found it to be a very positive experience! We used trains to get around; it was our first day in Tokyo, so following Mayumi helped me to get oriented and get more comfortable using trains on subsequent days. Mayumi, thank you very much!!! Sincerely, Mark & family.
Mayumi was awesome. She was knowledgeable, fluent and flexible, short review since we r still traveling. spent 4 days with her. Highly recommended. Great personality and so friendly. Can't go wrong. She tailored the trip and modified it's we needed
Our flight was a day late and we were dying of jetlag, forcing us to cut our tour with Mayumi short, which was a huge bummer because it was our best tour in Japan by far! Mayumi made it very easy to communicate beforehand, and accommodated a lot of last minute changes. She helped us make some phone calls and figure out where to take a nap when our jet lag got the best of us. She seemed to know literally everything about everything, and was more of a very wise buddy than a walking encyclopedia. We had actual fun on our tour and learned a ton not only about what we were there to see, but everything else we had questions about. She checked in on us after our tour to ask if we needed anything also! Mayumi was cool and laid back and fun and we wished she had been our guide for the rest of our trip!
Mayumi did an outstanding job showing the Tokyo sights to my family. Prior to arriving in Japan she recommended many options for places to visit and experience. We worked together to select a day full of activities and experiences, from cultural to cuisine. She arrived to meet us a few minutes early, of course polite, smiling, and with fantastic English speaking skill. We reviewed the plans for the day and set out to tour Tokyo. Along the way Mayumi shared her knowledge of Japanese history and culture, explaining the historical significance of the various monuments, shrines, and temples. Always pleasant, she took a number of photographs of our family as we toured. We enjoyed a meal together where she introduced us to Japanese customs associated with eating a meal. We walked many miles and as the day concluded, Mayumi made sure we were returned safely to our hotel. The following day she emailed us copies of the photos she had taken with her camera along with well wishes. My family and I enjoyed her company and were well informed and entertained during our time together.
There is so much to see and do in Tokyo, and it's spread out all over the city. Mayumi was the perfect guide, showing me all the sites I wanted to see at my pace. I loved that we had the chance to see all the spots I'd mentioned wanting to see, but also to stop and spend more time seeing what the day brought: A festival, a parade, a couple having photos taken after their wedding. Spending the day with Mayumi, who lives in Tokyo, made me feel like I was getting a look at life beyond the guidebooks, while still seeing all the guidebook-worthy sites. Highly recommended!
Mayumi is an exceptional guide and hands down the best we’ve ever had. Before our tour she was in constant communication with us about our wishes and meetup time/destination and made all the relevant bookings for our special requests. As soon as we met her she was full of energy and smiles. She felt less like a guide and more like a friend showing us the city. In a very relaxed atmosphere we visited a lot of cool places tailored to our interests. She was extremely accommodating towards our two boys (9 and 10) and ensured that we all had a fun time on the tour. Her English is excellent and none of us had a problem understanding her. Highly recommended = 5 stars!!
I decided to book a tour with Mayumi on Wednesday May 10 for me and my family (4 adults), and it was an excellent idea! Mayumi is a very competent and interesting person with a very good knowledge about Japan and its history. She is also a very pleasant person and we had a wonderful day with her. She made sure to do an itinerary that included every place we wanted to see and, although we took time to shop and wander, we were able to do it all! My husband as well as me and my children were very satisfied. Thank you Mayumi for that beautiful day.
We have never experienced such a professional, knowledgeable and caring guide as Mayumi. I had an unexpected leg injury which limited my walking, but Mayumi managed to adjust the itinerary to accommodate our interests. Her English was impeccable and certainly useful in navigating the shopping, dining. Her historical commentaries were remarkable. Comfortable that we were shown the highlights in a brief 48 hours of an incredible city,
I spent a wonderful day with Mayumi. This was my first trip to Tokyo, and I was traveling solo. Because it's such a big city I didn't know where to start. She met me in my hotel lobby, which saved me the stress of finding my way to a meeting place. She helped me buy a subway pass and taught me to how to get around on the very large subway system. That gave me the confidence to explore on my own for the remainder of my trip. Mayumi's English is impeccable, and she was full of knowledge. She shared some great information about the history and local customs of Japan. I experienced a lot of things that I would have missed exploring on my own. For example, at Sensō-ji Temple she showed me how to draw an Omikuji (fortune-telling paper) and how to perform the purification ritual. Because it was a private tour, it was all about me. If I wanted to check out a store, we'd go in. I felt like tempura for lunch, and she took me to a fantastic place known only to the locals (not another gaijin in sight). When I wanted ideas on where to go next she had plenty of suggestions based on my interests. I’ve traveled all over the world, and I refuse to go on those big group tours where you pile onto a bus and are herded around, trying to fight your way to the front of the group so you can hear the guide. I can’t recommend TripleLights and Mayumi enough!
Our trip involved 3 generations traveling together and we scheduled a full day tour of Tokyo with Mayumi. Mayumi grew up in Tokyo and as such has tremendous knowledge of the city and culture. She set a wonderful itinerary for us which included a visit the Senso-Ji Shrine, a boat ride on the Sumida River, Hamarikyu Park and the Meji Shrine. Along the way she taught us how to use the subway and the history of the Japanese language. In addition, she told us about some of her favorite places to eat, suggested other places to visit in Tokyo, including some stores and helped us make reservations. It was a pleasure and honor to spend the day woth her.
Mayumi, is a great guide. She took us to everything that we wanted to see in Tokyo and more. Her schedule for the day could not have been better. There was no way that we could have seen Tokyo without her service. We would use her service again if we return to Tokyo.
Kids were thrilled with Mayumi's bubbly warm personality and we had a fun filled day and 8 hours passed too fast! Highly recommend this knowledgeable and energetic quide. We also appreciated her flexibility as well as very practical approach to route planning.
We had a two excellent and very informative days. Mayumi has shown to us everything we have asked her to see and even more. We have seen and experience main Tokyo's must see attractions and cultural sites . Mayumi is very flexible easy going, super accommodating, and knowledgeable guide. Our family had a very good time. We would highly recommend Mayumi .
We had a full day packed with adventure to see the sights in Tokyo. Mayumi was very knowledgeable and pleasant during our tour. She was eager to answer any questions and made sure we saw the best sights along our tour. She also made sure we got the best photos. She contacted us ahead of time to tailor the trip to our liking and made sure we hit the spots that were important to us. We hope to visit Japan again some day and use her for our next adventure. Highly recommend her!
We hit the jackpot when we hired Mayumi. We only had a few hours to spend in Tokyo prior to our cruise. Mayumi planned a delightful tour. We appreciated her promptness, knowledge and warm personality. We left Tokyo with wonderful memories of our brief tour, but more importantly, with a new friend. Thank you Mayumi!!!!!
If you want to get the most of your trip to Tokyo, then look no further than Mayumi. I booked an 8 hour day and was able to request all of the spots interesting to me. We started early and beat the crowds on a Saturday. The sites were amazing, and the descriptions and history she gave made each site mean more, and I understood the little things. Along the way Mayumi was able to point out many little interesting tidbits that we would have never known otherwise. She also helped with understanding the local customs. Don't hesitate a minute, your day in Tokyo will be much better and see twice as much if you use a guide, specifically Mayumi. She knows the perfect touch.
Amazing! It was one of the best days of our lives. Mayumi was so prepared. She had the day all mapped out for us and had fascinating things to tell us about every place we visited and about Japanese culture in general. We were travelling with our 2 children who are 12 and 9 years old. She kept them engaged throughout the entire tour. They loved spending the day with her and we will never forget our wonderful adventure. Mayumi also helped us to organize our itinerary for the the next few days. We had to get along without her but she was with us in spirit! I would say to anyone visiting Tokyo, that your trip will not be complete unless you have Mayumi by your side!
I sent Mayumi a list of places we wanted to visit in Tokyo and she promptly created an itinerary for us taking into consideration our interests. She picked us up at the lobby of our hotel on time and even gave our daughter a small gift. While traveling, Mayumi told us interesting facts about the different locations in our itinerary which made our sightseeing more meaningful. She is a sweet, kind and knowledgeable guide and we really enjoyed our day with her. Thank you Mayumi for guiding and helping us out. We will definitely contact you again next time we're in Tokyo.
Mayumi did a superb job guiding me in Japan. She was thoroughly prepared for every aspect of my custom tour. Her English is excellent and she was both thoughtful and charming. I really felt cared for, and my adventures were wonderful. I couldn't have asked for more and would gladly recommend Mayumi to anyone.
We have had several good personal guided tours in many cities before but our tour with Mayumi was an outstanding experience. We are a family of four with two teenage boys. Mayumi was genuinely interested in our family and connected with each one of us. -planned a suitable, timely itinerary geared towards the teenager's interest while also introducing some Japanese history in an engaging way -Mayumi stopped at our hotel prior to our arrival and left us a letter regarding an enquiry we had regarding data plans for our phones -Mayumi is adaptable, patient, is very fluent in English -She made invaluable suggestions in terms of how we can search for reasonable, good local Izakaya style restaurants. This is extremely helpful as many restaurants in Tokyo can be very expensive. -After the tour, Mayumi suggested that we contact her if we had any further questions. She was willing to do anything for us (she even lent us her cell phone for a few minutes). It was both a pleasure and a lot of fun to spend the day with Mayumi as she has a nice personality and many different interests. We will definitely try to meet with Mayumi again one day. Thank You Mayumi Greg, Colleen, Michael, Thomas