Mayumi guided us out of Tokyo on a fantastic tour to Hakone, Lake Ashi, Mt Hakone. We took in an experience on a pirate ship, two rope ways, and the Hakone Tozan Railway. It was a fantastic day and I would highly recommend Mayumi. We saw so much and covered a lot of things in just one day. This would not be possible without an experienced guide like Mayumi.
We met Mayumi on our first full day in Tokyo. We could not have asked for a more patient, kind, knowledgeable, & energetic guide to introduce us to the biggest city in the world. She asked about our interests and then designed an itinerary around our interests while taking the time to show us how to navigate the multiple subways lines. Her insight as a local to the area was invaluable, and we also greatly enjoyed her company. We feel we not only learned a great deal about the city, but we made a new friend in her as well. We cannot say enough good things about this experience. She made all the difference in the world for us in our first experience with Tokyo, as we wanted to make the most of the short week we were going to be visiting. Highly recommend Mayumi!
Mayumi emailed me several weeks before the trip and helped organize my two days visit in Tokyo based on my interests. Mayumi is punctual and organized. Mayumi has a warm smile and is pleasant company. As a single woman, I felt safe traveling with her. I would definitely use Mayumi again, and recommend her to anyone who wishes to discover this fascinating city.
Mayumi made our stay & touring Tokyo PERFECT! Even with our last minute changes, she was able to meet all of our challenges. Her background as a teacher teaching English & Japanese history, make her a perfect guide. Very professional, friendly, attentive and always with a smile. Thank you Mayumi for such a special time!
I requested a tour for my group of Akihabara & Ikebukuro from Mayumi out of her half day tour of Tokyo. It was mostly a shopping tour, as these two destinations are big shopping centers for Japanese nerds. I would have liked a more culturally oriented tour, but we still had fun and I realize that these two areas aren't historically rich. Also the pace was a little fast for us, but that might have been the jet lag.
All we can say is Wow! Mayumi was warm, engaging and informative. Excellent overview of Tokyo and well worth the time and money. She is a delightful person! Highly recommend!
Mayumi is an excellent guide. We enjoyed being with Mayumi for our first day in Tokyo. She is friendly and is very knowledgeable. It was as if a friend was showing us around. We would definitely request Mayumi again.
Mayumi helped us both organize and lead us through a great day to see our rather disjointed list of preferences to see in Tokyo. Besides being very knowledgeable about the sites and obviously the best way to get to them, she added a lot to our understanding of Japanese culture and heritage. Was a pleasure to work with; professional and enlightening at the same time. Would be happy to use her again and to recommend her to anyone trying to assemble a productive tour of Tokyo.
Mayumi was punctual, knowledgeable and very personable. She also saved us so much time by helping us buy our train tickets to our next destination. I highly recommend her!
Mayumi met us at the Akasaka Excel Hotel in Tokyo at 9:00 a.m.. We were a group of four. We went to the Imperial Palace and walked through the Imperial Palace outer garden (about 1.5km) The Imperial Palace itself is not open to the public, so we walked through the grounds, looking at the famous Niju-bashi Buridge, the bridge to the main gate, and the Sakurada-mon Gate, which is designated as an important cultural asset while learning Japanese unique history. At 10:00 a.m. We traveled to Tokyo Station which is over 100 years old and is an important cultural asset. This station, originally designed by Tatsuno Kingo was reconstructed in 2014. Around 10:30 a.m. We went to Asakusa: Sensoji Temple, Asakusa-jinja Shrine & Nakamise shopping arcade. It was about 1 km from Asakusa Station to Sensoji Temple. We also enjoyed strolling through the Nakamise arcade. Lunch was around noon and we ate at a restaurant where we could enjoy both sushi & tempura. At 2:00 p.m. we traveled to Omotesanndo: the modern & high-end shopping street Around 4:00 p.m. we traveled to Roppingi: Tokyo City View is a fine-view facility having indoor fine-view corridor of 250 meters above sea-level and roof "sky deck" of open air of 270 meters above sea-level located at the center of Tokyo. We could see Mt Fuji along with landmarks including the Tokyo Sky-tree and Tokyo Tower. About 5:00 p.m. We departed ways back to the ship and the hotel after spending a delightful day with Mayumi as our tour guide. She was very knowledgable and we had a great time with Mayumi. She has a warm personality and a great sense of humor. We highly recommend Mayumi as a tour guide.
I have to go to HK for a trip and decided a stopover to Tokyo since I am traveling on ANA. I researched for a certified tour guide and after days of research, I picked triple Lights . Then I looked at all the reviews for different tour guides and checked videos on them and emailed a few of them, I finally connected with Mayumi and she was great from day one of emails about 3 months ago. Long story short, she was better in person. My brothers and I had a blast for two days of touring. She is informative, excellent manners and she amazes us with all her history info. Even though we book d half day on second day she did not hurry us since we were shopping and she was very patient at the end. If you want a pleasant English speaking well informed guide, she is the one to book with. We will for sure call on her next time we back in Japan From USA
I booked Mayumi from my office in Sydney, Australia. I chose Mayumi for her positive reviews and brief introduction video on the website. I had a good vibe about her and I was right. There was a lot of changes in the lead up to this assignment and I found Mayumi very understanding and accommodating. The planning for this assignment was over some public holidays in Japan but even then, Mayumi was contactable. There was a media component to this assignment and Mayumi ensured she organised the correct accreditation for photography purposes. I unfortunately did not meet Mayumi in person but received very positive feedback from my colleagues who did meet her while in Tokyo.
Ms. Mayumi is a very friendly and cheerful person. We were very comfortable w/ her, she is also very fluent in english. We changed the itinerary on the day itself but we didn't hear any complain from her. She's flexible and sensitive to my mother's pace. We had a great time in tokyo with Ms. Mayumi.
Mayumi was a wonderful and informative guide! She made arrangements for our family to participate in Sampuru making workshop in Kappabashi and also guided us through Tsukiji inner and outer market in the morning. She was flexible while keeping us going from one destination to the next and also had wonderful insight and knowledge about the areas we visited and about Japanese language and culture in general. She even shared suggestions for what to see in the remaining time we had in Tokyo based on our interests. Highly recommended!
We booked an evening tour for our family of 4, with 2 teenagers. Mayumi first took us to popular teenager places like Harajuku and Shibuya. We found the statue for Hachiko and experienced the famous Shibuya crossing. She also made dinner reservations for us at an izakaya restaurant. She explained that it is very common for locals to come to this place after work and she explained to us during dinner some of the history of Japan. We then traveled to Shinjuku to experience the adult nightlife in Tokyo. We saw Godzilla in Shinjuku and walked through Kabukicho and the Golden Gai. Since it was on a Sunday evening, it was not very crowded. We learned a lot from Mayumi on how locals live in the city and where they go. The tour was great! We would highly recommend Mayumi as a guide. She was very knowledgeable and accommodating for our needs.
She were very fortunate to discover Mayumi on Triple Lights. She customized several 1 day and 1/2 day tours for us throughout the Tokyo metropolitan area over an 8 day period. My family ages ranged from 8-70, Mayumi took the time to create unique experiences for everyone. She was always very prompt, super diligent, extra thoughtful and went the "extra mile" each and every time to make this trip of a lifetime very special. Additionally, once we arrived she was very flexible with our schedules. I can't imagine us not using Mayumi for future visits (because there is still much of Japan to see). We would give Mayumi 10+ stars!!
Mayumi was wonderful, and this tour was among our favourites. Would absolutely recommend!
Mayumi was our guide for a family trip to Japan that included young children, college age kids and adults. Mayumi spent a full day with us taking to us to various sights and points of interest around Tokyo. She was friendly, patient, helpful and very knowledgeable about the history of the places we visited. We appreciated her fluency in English which made it easy for us to communicate. She was very courteous about offering suggestions for other sites, shopping and restaurants we should consider during our stay. We are happy to recommend Mayumi's guide services to other travelers to Japan.
My wife and I loved our visit to Tokyo and our time with Mayumi was a highlight. Mayumi was thoughful, knowledgeable, and fun throughout our entire day together and I would recommend her to anyone looking for a guide in Tokyo.
My wife and I travel all over the world and have experienced many guides. I can honestly say that Mayumi was one of the best. Smart, passionate, funny, and full of information and history. What more can you ask for. Thank you Mayumi.
We enjoyed our 2 day tour with Mayumi. She was very organized and easy to communicate with. We saw the major highlights of Tokyo and learned much another Tokyo's history. She bought little souvenirs for my children and recommend a tea ceremony which was really fun. My 9 year old daughter in particular really enjoyed learning Japanese phrases and the art of orgamai with Mayumi. I highly recommend using her for your tour of Tokyo - especially if you are traveling with a family.
Mayumi was a wonderful guide. She was totally in step with our 11 and 14 year old daughters. She took us to all the places we wanted to go. We requested travel by metro and she made it fun and easy (and the Tokyo metro is one of the most complicated in the world!) Mayumi is a fun, flexible guide who is great with families, kids, teens and adults. She is very patient and helpful. We were so sad to say goodbye to her after our time together.
On our second day in Tokyo, we enjoyed a fantastic full day tour with Mayumi. Her professional but warm and bubbly personality immediately put us at ease. Her English and knowledge of various cultures/religions is excellent. She is a high energy person with lots of enthusiasm. Even though she has visited the sights hundreds of times, she seemed to really enjoy each place she took us. We had a few email exchanges before we arrived in Tokyo so she could plan our tour for what we wanted to see most. Much of it was left to her discretion since she is the expert. We either walked or took the subway. She walked at our pace- a middle speed- and reminded us to drink water. It was well-planned for the most efficient use of time. We saw all of the major hightlights including Asakusa, the fish market, a lovely boat ride on the Sumida River to Odaiba and the Hamaryiku Gardens. When we accidentally happened upon both a Buddhist and a Shinto wedding, Mayumi was able to explain it all to us. She also taught us a few words and phrases. We had a great lunch at a popular local tempura cafe. What a perfect day! Thank you, Mayumi! We hope if you ever come to the US, you will let us know so we can see you. If we come back to Japan, we will be sure to find you again. Cheers!
Mayumi was easy to communicate with. She was waiting for us promptly in the hotel and took us through Asakusa, Harajuku, Akihabara, and Meiji shrine, with lunch in a Monster Cafe and a short walk along Sumida river. In the end of the day we ended up in Shinjuku next to Robot restaurant, per our request. Mayumi was very easy to talk to and was very open and attentive to our requests (e.g. our son wanted to catch Pokemon in a few places). Towards end of the day we realized we needed to buy medicine from a drugstore, and Mayumi took extra time and care to find a pharmacy and to help us communicate with the pharmacist. She also texted the next day to make sure we were OK. In general, I found it to be a very positive experience! We used trains to get around; it was our first day in Tokyo, so following Mayumi helped me to get oriented and get more comfortable using trains on subsequent days. Mayumi, thank you very much!!! Sincerely, Mark & family.
Mayumi was awesome. She was knowledgeable, fluent and flexible, short review since we r still traveling. spent 4 days with her. Highly recommended. Great personality and so friendly. Can't go wrong. She tailored the trip and modified it's we needed
Our flight was a day late and we were dying of jetlag, forcing us to cut our tour with Mayumi short, which was a huge bummer because it was our best tour in Japan by far! Mayumi made it very easy to communicate beforehand, and accommodated a lot of last minute changes. She helped us make some phone calls and figure out where to take a nap when our jet lag got the best of us. She seemed to know literally everything about everything, and was more of a very wise buddy than a walking encyclopedia. We had actual fun on our tour and learned a ton not only about what we were there to see, but everything else we had questions about. She checked in on us after our tour to ask if we needed anything also! Mayumi was cool and laid back and fun and we wished she had been our guide for the rest of our trip!
Mayumi did an outstanding job showing the Tokyo sights to my family. Prior to arriving in Japan she recommended many options for places to visit and experience. We worked together to select a day full of activities and experiences, from cultural to cuisine. She arrived to meet us a few minutes early, of course polite, smiling, and with fantastic English speaking skill. We reviewed the plans for the day and set out to tour Tokyo. Along the way Mayumi shared her knowledge of Japanese history and culture, explaining the historical significance of the various monuments, shrines, and temples. Always pleasant, she took a number of photographs of our family as we toured. We enjoyed a meal together where she introduced us to Japanese customs associated with eating a meal. We walked many miles and as the day concluded, Mayumi made sure we were returned safely to our hotel. The following day she emailed us copies of the photos she had taken with her camera along with well wishes. My family and I enjoyed her company and were well informed and entertained during our time together.
There is so much to see and do in Tokyo, and it's spread out all over the city. Mayumi was the perfect guide, showing me all the sites I wanted to see at my pace. I loved that we had the chance to see all the spots I'd mentioned wanting to see, but also to stop and spend more time seeing what the day brought: A festival, a parade, a couple having photos taken after their wedding. Spending the day with Mayumi, who lives in Tokyo, made me feel like I was getting a look at life beyond the guidebooks, while still seeing all the guidebook-worthy sites. Highly recommended!
Mayumi is an exceptional guide and hands down the best we’ve ever had. Before our tour she was in constant communication with us about our wishes and meetup time/destination and made all the relevant bookings for our special requests. As soon as we met her she was full of energy and smiles. She felt less like a guide and more like a friend showing us the city. In a very relaxed atmosphere we visited a lot of cool places tailored to our interests. She was extremely accommodating towards our two boys (9 and 10) and ensured that we all had a fun time on the tour. Her English is excellent and none of us had a problem understanding her. Highly recommended = 5 stars!!
I decided to book a tour with Mayumi on Wednesday May 10 for me and my family (4 adults), and it was an excellent idea! Mayumi is a very competent and interesting person with a very good knowledge about Japan and its history. She is also a very pleasant person and we had a wonderful day with her. She made sure to do an itinerary that included every place we wanted to see and, although we took time to shop and wander, we were able to do it all! My husband as well as me and my children were very satisfied. Thank you Mayumi for that beautiful day.
We have never experienced such a professional, knowledgeable and caring guide as Mayumi. I had an unexpected leg injury which limited my walking, but Mayumi managed to adjust the itinerary to accommodate our interests. Her English was impeccable and certainly useful in navigating the shopping, dining. Her historical commentaries were remarkable. Comfortable that we were shown the highlights in a brief 48 hours of an incredible city,
I spent a wonderful day with Mayumi. This was my first trip to Tokyo, and I was traveling solo. Because it's such a big city I didn't know where to start. She met me in my hotel lobby, which saved me the stress of finding my way to a meeting place. She helped me buy a subway pass and taught me to how to get around on the very large subway system. That gave me the confidence to explore on my own for the remainder of my trip. Mayumi's English is impeccable, and she was full of knowledge. She shared some great information about the history and local customs of Japan. I experienced a lot of things that I would have missed exploring on my own. For example, at Sensō-ji Temple she showed me how to draw an Omikuji (fortune-telling paper) and how to perform the purification ritual. Because it was a private tour, it was all about me. If I wanted to check out a store, we'd go in. I felt like tempura for lunch, and she took me to a fantastic place known only to the locals (not another gaijin in sight). When I wanted ideas on where to go next she had plenty of suggestions based on my interests. I’ve traveled all over the world, and I refuse to go on those big group tours where you pile onto a bus and are herded around, trying to fight your way to the front of the group so you can hear the guide. I can’t recommend TripleLights and Mayumi enough!
Our trip involved 3 generations traveling together and we scheduled a full day tour of Tokyo with Mayumi. Mayumi grew up in Tokyo and as such has tremendous knowledge of the city and culture. She set a wonderful itinerary for us which included a visit the Senso-Ji Shrine, a boat ride on the Sumida River, Hamarikyu Park and the Meji Shrine. Along the way she taught us how to use the subway and the history of the Japanese language. In addition, she told us about some of her favorite places to eat, suggested other places to visit in Tokyo, including some stores and helped us make reservations. It was a pleasure and honor to spend the day woth her.
Mayumi, is a great guide. She took us to everything that we wanted to see in Tokyo and more. Her schedule for the day could not have been better. There was no way that we could have seen Tokyo without her service. We would use her service again if we return to Tokyo.
Kids were thrilled with Mayumi's bubbly warm personality and we had a fun filled day and 8 hours passed too fast! Highly recommend this knowledgeable and energetic quide. We also appreciated her flexibility as well as very practical approach to route planning.
We had a two excellent and very informative days. Mayumi has shown to us everything we have asked her to see and even more. We have seen and experience main Tokyo's must see attractions and cultural sites . Mayumi is very flexible easy going, super accommodating, and knowledgeable guide. Our family had a very good time. We would highly recommend Mayumi .
We had a full day packed with adventure to see the sights in Tokyo. Mayumi was very knowledgeable and pleasant during our tour. She was eager to answer any questions and made sure we saw the best sights along our tour. She also made sure we got the best photos. She contacted us ahead of time to tailor the trip to our liking and made sure we hit the spots that were important to us. We hope to visit Japan again some day and use her for our next adventure. Highly recommend her!
We hit the jackpot when we hired Mayumi. We only had a few hours to spend in Tokyo prior to our cruise. Mayumi planned a delightful tour. We appreciated her promptness, knowledge and warm personality. We left Tokyo with wonderful memories of our brief tour, but more importantly, with a new friend. Thank you Mayumi!!!!!
If you want to get the most of your trip to Tokyo, then look no further than Mayumi. I booked an 8 hour day and was able to request all of the spots interesting to me. We started early and beat the crowds on a Saturday. The sites were amazing, and the descriptions and history she gave made each site mean more, and I understood the little things. Along the way Mayumi was able to point out many little interesting tidbits that we would have never known otherwise. She also helped with understanding the local customs. Don't hesitate a minute, your day in Tokyo will be much better and see twice as much if you use a guide, specifically Mayumi. She knows the perfect touch.
Amazing! It was one of the best days of our lives. Mayumi was so prepared. She had the day all mapped out for us and had fascinating things to tell us about every place we visited and about Japanese culture in general. We were travelling with our 2 children who are 12 and 9 years old. She kept them engaged throughout the entire tour. They loved spending the day with her and we will never forget our wonderful adventure. Mayumi also helped us to organize our itinerary for the the next few days. We had to get along without her but she was with us in spirit! I would say to anyone visiting Tokyo, that your trip will not be complete unless you have Mayumi by your side!
I sent Mayumi a list of places we wanted to visit in Tokyo and she promptly created an itinerary for us taking into consideration our interests. She picked us up at the lobby of our hotel on time and even gave our daughter a small gift. While traveling, Mayumi told us interesting facts about the different locations in our itinerary which made our sightseeing more meaningful. She is a sweet, kind and knowledgeable guide and we really enjoyed our day with her. Thank you Mayumi for guiding and helping us out. We will definitely contact you again next time we're in Tokyo.
Mayumi did a superb job guiding me in Japan. She was thoroughly prepared for every aspect of my custom tour. Her English is excellent and she was both thoughtful and charming. I really felt cared for, and my adventures were wonderful. I couldn't have asked for more and would gladly recommend Mayumi to anyone.
We have had several good personal guided tours in many cities before but our tour with Mayumi was an outstanding experience. We are a family of four with two teenage boys. Mayumi was genuinely interested in our family and connected with each one of us. -planned a suitable, timely itinerary geared towards the teenager's interest while also introducing some Japanese history in an engaging way -Mayumi stopped at our hotel prior to our arrival and left us a letter regarding an enquiry we had regarding data plans for our phones -Mayumi is adaptable, patient, is very fluent in English -She made invaluable suggestions in terms of how we can search for reasonable, good local Izakaya style restaurants. This is extremely helpful as many restaurants in Tokyo can be very expensive. -After the tour, Mayumi suggested that we contact her if we had any further questions. She was willing to do anything for us (she even lent us her cell phone for a few minutes). It was both a pleasure and a lot of fun to spend the day with Mayumi as she has a nice personality and many different interests. We will definitely try to meet with Mayumi again one day. Thank You Mayumi Greg, Colleen, Michael, Thomas