Thank you for reading my profile page.
I have been working as a Japan's tour guide for more than 6 years, and I had lived in some foreign countries such as Philippines, Ireland, Italy and Romania before. So I do understand what is interesting or what seems difficult to understand for foreigners in Japan. I hope I could be a help for our precious visitors to understand and enjoy our unique country, Japan.
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
My husband and I have the highest regard for Saori as our top-notch tour guide through the bustling city of Tokyo and, also, as our new friend. We had considerable communication with Saori before our trip as we read tour information and tried to pick our top priorities for our 3-day introduction to Japan. Fortunately we hired this lovely lady for 2 days. Saori has a 6th sense for assessing and always checking-in about the clients' interests, energy and needs. She organizes your list of to-dos in the most efficient and effective order (e.g. buying tickets for the Kabuki Theatre early in the morning and seeing Mt. Fuji at sunset from the 43rd floor of the Metropolitan offices); also, she also offers cultural stops such as a rice paper store and Harajuku District, a lively teenage hangout, that show entirely different slices-of-life than we knew existed. Her reverence for the Japanese tea ceremony introduces the visitor to more lessons in the wisdom, humility and love of beauty of this polite society. After Saori went out-of-her-way to get us to the airport, we said tearful goodbyes with promises see each other again. Thanks, Saori!
We are so glad that we had Saori san to guide us around Tokyo for our first trip to Japan. She was very accommodating when I requested for some changes in the itinerary and so helpful in informing us of the weather in Tokyo ahead of our trip. Saori san was also very quick in responding to my many queries and unfailingly patient. We enjoyed our 1 day tour with her and she went above and beyond in showing us the sights of Tokyo, providing us with the history of the places we saw and we enjoyed talking to her and just getting to know her and her insights about everyday life in Japan. We were especially grateful that even though the tour had exceeded the 8 hours, she was very kind in bringing us to the bus station to help us buy advance tickets to Mount Fuji and for our trip to Hakone. She even helped us find a steak place for our dinner and made sure that they had an English menu for us - all very thoughtful and gracious gestures that Saori san went the extra mile for. We cannot thank her enough! If we are ever in Tokyo and Saori san is around, we would definitely contact her again - she is an absolutely gracious host and we truly enjoyed the tour. Best of luck with the move Saori san and feel free to write us or look us up if you are ever in Texas! :)
We the Woods family would like to send a heartfelt thank you: “Arigatou Gozaimashita” to Saori, the consummate tour host and ambassador of Japan, who was very communicative, very punctual, very personable and pleasant. What a fantastic way to end our trip to Japan. The night before our scheduled tour on the 7th of August Saori sent us a fax stating that she hoped we made it to Japan safely and that she would meet us in the lobby at 0930 holding the sign reading One Day Tokyo Tour. She also reminded us to wear comfortable shoes as we would do a great deal of walking. The mode of transportation for our tour was by rail and on foot which was okay by us as we are used to a lot of walking in the Washington Metropolitan area (DMV). The morning of our tour we met Saori in the Hilton Tokyo Bay lobby as planned. Our first stop was to visit the Maihama Station where Saori helped us to pay for our Suica cards to be used on the rail system. As I later learned in transit, she’d skillfully planned our tour to ensure that we wouldn’t be caught in the midst of the local commuter rush hour (kudos). On our requested list of sites to see in Tokyo: Shibuya, Ginza district, Odaiba (100 yen shop), Mirkan National Museum of Natural Science (Asimo Robot showcase), Hamerikyu-Garden (semi Tea Ceremony experience), Tsukiji Fish market (last known bustling location in 2015), Although not visited in the order listed, Saori ensured that we got the chance to see every place on our customized tour list. Other optional sites to visit were the Tokyo Stock exchange, Sony Building, Tokyo Government Building or Tokyo SkyTree if time and weather permitted. What we weren’t able to fit in was no disappointment as we are already excited about planning our next trip to Tokyo and know we’ll have the opportunity to see what we missed out on the first visit. On our tour there was ample time for restroom breaks and a lunchbox meal which we purchased and enjoyed together inside of the museum. At the conclusion of our tour Saori went as far as the Tokyo station ensuring that we were safely seated on the train that would return us to the location of our hotel. Saori was well informed with the national history, commerce and technology, she possessed a wonderful command of the English language which allowed us to really understand, appreciate and capture cultural teachings and technology. If we had a question that she wasn’t sure about she didn’t hesitate to seek out the answer for us. She provided umbrella coverage and toted our gift bag which was very generous of her. At the Mirkan museum, Saori even returned to the building to recover an item left behind by my daughter then rejoined us on the tour several meters away. We highly recommend all of Saori’s dynamic energy and synergy as a Triple Lights representative and ambassador. Thanks for the beautiful hospitality and memories we will endure and cherish forever.
Saori is by far the best guide I've been with in a very long time. My first full day in Tokyo was, in a word, fantastic! We started out by chatting about what we should go see and then mapped out our destinations in order. All the while she was teaching me how to get around the area with fluent English, this was priceless. After we decided on the areas to visit and the order she guided me through the process of getting my rail pass and we were off. I was really impressed with her breadth as well as depth of knowledge in the history of Japan. This really came through as we walked through town as she pointed out all kinds of wonderful things and explained their meaning in a very easy to understand manner. There were plenty of opportunities for pictures and I never felt rushed when I stopped to take a few pictures (or was told about a good photo opportunity). She was very careful to help me through conversations with vendors, restaurant staff and vendors. The days I spent sightseeing after my time with Saori really highlighted how much she did to make the tour go smoothly and made me wish I could have her around every day! If you have the opportunity to come visit this great counrty and its people, do yourself a favor and book your first day (or several days) with Saori. You won't regret it. My only regret with booking Saori is that I didn't book her for more days :) She's great!!!
We visited Japan the week of August 24th and had the opportunity to tour the city. We hired Saori to be our tour guide and we could not be more pleased. We were staying in Yokohama so she asked if we wanted to just tour that city or take the train to central Tokyo since it would take up more travel time which I appreciated. We decided to tour central Tokyo and Saori showed us much more of the city than we had hoped for being this was a one-day tour. She shared information about the culture and history of Japan and answered all of our questions patiently. Her English is excellent and she has a very nice and easy going personality so you don't feel rushed or that she has a planned tour that she has to take you on. Several times she asked us what we wanted to see next and never mentioned how much time we had left. I have taken tours in numerous cities across Europe and Saori ranks at the very top!