Hello. I am Masako and a national certified tour guide.
I was born and raised in Tokyo and have lived in Yokohama for about 30 years. So, I am familiar with both Tokyo and Yokohama. Tokyo is an eclectic city, traditional and modern, having many must-see sightseeing spots. I promise you will have an exciting day and enjoy authentic Japanese cuisine! While Yokohama is a new city, but proud of its great influence on Japan's modernization. It takes only a half hour by train from Tokyo but the atmosphere is completely different. You will find a special fascination. Looking forward to seeing you and showing you around my beautiful cities!
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
We had a great experience with Masako at Asakusa exploring the shops and learning about the temple.
Hello Helen, Thank you for the lovely comment. It was wonderful to be with you. All of you are friendly and cheerful. Nice chat with you! Hope you enjoying skiing and Japan. Best regards, Masako
Masako was early to meet us at our hotel, which was a good omen for me knowing she was punctual. She showed us how to use the subway system which seemed complicated even though we’ve navigated subways the world over. Masako’s English was very good and easy to understand. Her knowledge of Tokyo was extensive and informative. She knew where to go for whatever we were looking for and was good in suggesting a lunch restaurant. If we return to Tokyo, we would definitely use her again.
Dear Richard, Thank you very much for the lovely comment. It was wonderful to be with you. You two are energetic though you arrived Tokyo thd day before and might have had jet lag. You are friendly and open-minded about different culture. I was convinced to hear you do voluntary work in many countries and your wife runs her own company. I very much enjoyed chatting with you as well. When you return to Tokyo, I would like to meet you again, too. Please enjoy the rest of your stay in Japan! Best regards, Masako
Masako very reliable , fast reply any question you ask , patience with our group of 12 people A little disappointed can't go to 1 place in our itinerary , a little change with out notice But it's alright after all because the last place to visit very close to the hotel and after a long day walking all over different places happy to be back to the hotel Thank Masako for your time guide us walking in the rain special hiking at Mt. Takao
Hello Tina, Thank you very much for the kind comment. I was impressed all of you are good walkers and patient of the long tour. What's more, I heard the next day you would leave the hotel for Haneda airport in the early morning. You are very energetic! I would like to live like you. Thank you for your cooperation and patience. Best regards, Masako
We enjoyed our time with Masako very much. She was very organized and easy to understand. Our weather was not good and she happily made adjustments to our original itinerary. We had a relaxing morning and a delicious lunch before she helped us find our way to the airport for our flight home. Thanks again Masako, it was great meeting you. Margaret and Jeff
Hello Margaret and Jeff, Thank you very much for the lovely comment. I appreciate it. I am glad to hear you went back home safe and sound. Though it was half a day, it was wonderful to be with you. Your friendliness and kindness helped me for all uncomfortable weather. It has still been raining here since then. When you return to Japan sometime in the future, I would like to meet you and show you around our beautiful country! Best regards, Masako
Masako did an excellent job guiding our group of 10 seniors to the major sites of Tokyo. She skillfully guided us through the complex subways and streets of the city while making sure that all of us had our questions answered and needs met. All 10 of us highly recommend her as a choice for your guide.We thank her for a great experience.😀
Hello Steven, Thank you very much for the two days and such a kind comment. I appreciate it. You are all friendly and cheerful, which helped me a lot. I thank you for your cooperation and patience. Please enjoy Kyoto and the cruise tour! Best regards, Masako