Hi. I am Makoto Hori. But please call me just MACK. Aren't you tired with popular tourist destination crowded with many people? If so, I am a perfect guide for you to find "hidden gem", that is, less crowded but impressive places. Now I am exploring hidden gems for you in mainly Yanaka, Ueno and Asakusa area but will expand further. I can also arrange Japanese culture experience if you have interest. Let me support you to make your trip once in a life time experience!!
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
We had an amazing time with Mack. He is very friendly and approachable and was very flexible to attend our wishes. Highly recommended for sure.
To put it simply, booking a tour with Mack was the best thing we could have done! We spent two days under Mack’s expert guidance and visited many wonderful sights of Tokyo by foot and rail. Mack taught us how to use the subway and JR lines which set us up beautifully for the rest of our trip to Hiroshima and Kyoto which we did on our own. Mack sent us a well prepared itinerary before we arrived in Japan which included all the things we thought we would like to do, plus many more. He was so organized and showed us maps and simple illustrations to explain parts of the history, culture and religion of Japan which put perspective on the places we visited. This was all part of the fabulous ‘hidden gems’. He is also a great listener and will tailor the tour to your suggestions. Mack went over and above by giving us tour maps and train/ tram car maps of Hiroshima where we were headed next and even explained how we catch the Marita express back to the airport at the end of our trip. We cannot recommend Mack highly enough. Our trip would not have been nearly as fun or run as smoothly without having spent our first two days with Mack. THANKS AGAIN MACK SAN.
Mack picked us up from our Airbnb and took us around Tokyo. He came up with a plan to optimize the day we had and completed everything. But most importantly he showed us how to use the subway system to get around in Tokyo. He also planned our trip to Mt Hakone and sent it in writing giving us clear instructions. I would ask Mack for help anytime.
It was a pleasure to have Mack as our tour guide in Tokyo. As first timers in Japan, we had little idea on how we can maximize our stay in Japan. Even if we just booked him for only one and a half day, Mack had been indeed, very helpful in every step of the way. He would go the extra mile to make sure that we take the right train, always updating us and concerned of our whereabouts throughout our 8 day stay in Japan. Our tour with him was unforgettable. He was mindful and hospitable especially to our needs. What makes his hidden gem tour great was not only seeing beautiful sights in Tokyo, but he is the actual true gem in this tour. I’m so thankful that we had Mack as our tour guide. Until we meet again, Mack!
We had a fantastic experience with Mack. He is very knowledgeable, helpful and showed us some great hidden gems that we would not have otherwise seen. He created a perfect 6 hour tour including temples and shrines in Yanesen, a great ramen lunch and a tour and happy hour in the district we were staying in Kaguruzaka. I also enjoyed the historical context that Mack gave along the way, very interesting. Tokyo can be a virtual maze and you can easily miss very cool things that you could pass over many times without a knowledgeable guide like Mack. Highly recommended!