Hi. I am Makoto Hori. But please call me just MACK. Aren't you tired with popular tourist destination crowded with many people? If so, I am a perfect guide for you to find "hidden gem", that is, less crowded but impressive places. Now I am exploring hidden gems for you in mainly Yanaka, Ueno and Asakusa area but will expand further. I can also arrange Japanese culture experience if you have interest. Let me support you to make your trip once in a life time experience!!
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
We had a fantastic experience with Mack. He is very knowledgeable, helpful and showed us some great hidden gems that we would not have otherwise seen. He created a perfect 6 hour tour including temples and shrines in Yanesen, a great ramen lunch and a tour and happy hour in the district we were staying in Kaguruzaka. I also enjoyed the historical context that Mack gave along the way, very interesting. Tokyo can be a virtual maze and you can easily miss very cool things that you could pass over many times without a knowledgeable guide like Mack. Highly recommended!
Had a wonderful experience with Mack. He went all the way to ensure that we are comfortable and taken care off...his good command of English as well as advance preparation made our trip very meaningful...last minute requests were also accommodated without fail. Since we are Muslims , he ensured that we had Halal food throughout the trip. He also had huge patience considering that we had a 3 year old toddler and a 3 months baby .
The tour provides an in depth information of Japanese history which was quite enlightening. We visited the Asakusa Temple, Ueno Park, Meiji Shrine, Imperial Palace and the Tokyo Metropolitan Gov't Building. It was a long tour but well worth the time and effort in 7 hours. We also experienced riding the Tokyo subway and train system which was quite an eye opener. We would be lost without Mack, our very knowledgeable guide.
Mack gave us a first class tour of Tokyo. We wanted to avoid the tourist traps. We wanted a "Hidden Gem" tour -- and we got it! Mack took us to some very unusual places. We joined a Buddhist ceremony (drums and all). We wandered through narrow streets in old neighbourhoods of Tokyo surrounded by wooden homes. We had a traditional tea ceremony in one of these homes. And -- we visited some unique artists along the way. Mack's english is very good. He studied in the US -- and has an MBA from Duke University. He was very good at answering our questions. Bottom-line -- Mack is an excellent guide. We highly recommend him.
Really well organized tour and well timed so we could fit in everything Mack planned for the day. Mack even went to the trouble of doing a pre visit to the fish markets to ensure we could get front row for the Tuna cutting.