Hello! I'm Masako. Please call me "Mako" !
I am an English tour guide certified by Japanese government.
I graduated from Kansai Gaidai University and studied at University of South Florida in U.S.
I like traveling! (I visited Hawaii, Guam, Australia, Toronto, Paris, New York and so on.) I worked at a Travel Company based in Osaka.
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
Masako is a great guide to have. She contacted us beforehand to ask if we had any special requests and picked us up and dropped us off in our hotel. She is very knowledgeable about Nara and we had a wonderful day with her.
Thanks for showing us Osaka and Nara, taking the stress out of finding places on our first visit with limited time .
We thoroughly enjoyed our short 3 hour tour with Masako in Osaka. Masako arranged a short excursion to Osaka for a group of 4 adults traveling by Cruise Line. She met us at the Kobe pier as arranged; we instantly enjoyed her warm and friendly manner. She arranged for us to take a local train into Osaka from the Kobe pier which was a very nice experience. We requested a tour which included shopping in the local markets and the shopping district of Osaka given our limited time in port. She met every expectation. We were able to sample some wonderful food at the local market which was definitely worth the trip into Osaka. Masako made sure that we got back to our cruise ship on time for our departure. Thank you, Masako, for making our short visit in Osaka a most memorable one!