I'm Shinobu Saito, in Sapporo, Hokkaido. I have an interpreter guide's qualification, and a tour conductor qualification. I can guide all places in Hokkaido and can guide Kyoto, Nara, Tokyo, etc because I've been to those places. I'm looking forward to seeing you from all over the world.
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
Shinobu san was able to get us to and from all of our points of interest with great efficiency, so we did not waste any time. He also arranged our requested tours and translated for us so we could understand what was going on..
Shinobu did an excellent job pre-touring where we went. Unfortunately his English is not very good so communication was very difficult. Also, it would have been better if we had known the entire cost earlier rather than a day or two before when additional expenses were added. The restaurant choices were very good and we really enjoyed them. I would have to say Shinobo is more of a guide to get you to each place, but not one to teach you about each place, nor learn anything along the way.
We enjoyed our tour with Shinobu. He even helped my wife get her umbrella back after it had been left in a cab. He was vert easy to work with and showed us the sights we wanted to see.