Hello, my dear would-be guests! My name is Hiroko Yamasaki. People call me Hiro for short. I am a government licensed guide. Here I am to make your time in a tour full of fun and provide you an unforgettable travel experience of your life. I grew up and live in Yokohama that is adjacent to Tokyo. After many years of several English-related job experiences, such as translating, teaching, desk work, etc., I finally found this job, tour guide, which is a perfect fit for my true nature. I love meeting people, having fun with people, and am always looking for something interesting wanting to share it with people. How about spending a part of your precious time here in Japan with this cheerful, friendly and well-informed tour guide, Hiro?
What is a Licensed Guide?
Licensed guides are professionals approved by the Japan Tourism Agency. Licensed guides have passed tough examinations and are highly knowledgeable about the history and places that feature in their tours. In Japan, unlicensed guides are operating illegally, and are therefore considered to be of lesser quality to licensed guides, who carry official registration cards which represent professionalism and legalit
Frequently Asked Questions
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
You’ll be able to see the guide’s e-mail address and phone number. You can contact your guide directly before the tour starts, and enjoy your tour on the day!
Please check the following link. https://triplelights.com/cancel
Yes, by using our secure online payment system, your payment information is encrypted and you are secured against fraud and unauthorized transaction. Your credit card or PayPal account will be charged upon booking. However, if the guide does not accept your booking, the amount will be credited back to the account from which the charge was drawn.
No, our prices are 100% booking fee free – meaning the price you see is the amount you pay.
It depends on the location of your hotel and places you visit. But to give you an idea, it costs about 200-300yen for one place to the other, and the total is about 1,000yen for a full day tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
Yes you can, but you have to pay an extra charge per person. The price depends on which guide you choose.
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