Wonderful guide! Hiro is a very nice person! Kind and very intelligent Súper tour! We had a lot of fun and for sure will hire her again on our next trip to Japan! She was fabulous!
Hiroko took my two sons and I on a whistlstop tour of Tokyo. She was fantastic knowledgable and fun. The best summary is that on the evening after she was worried we would not get to the rugby on saturday and so she texted me instruction in English and Japanese to show the ticket office. Brilliant !
Hiroko is a terrific guide. She’s very knowledgeable, energetic and speaks perfect English. We could not have gotten a better guide. Thanks to Hiroko, Tokyo was one of our favorite cities.
Hiroko tailored the day to our interests and gave us so much more. Very warm, considerate, kind and lovely, Hiroko was a wealth of information, history and fascinating facts. She has a great knowledge of a huge amount of stores, their wares, and quality as well as restaurants and cafes. She has developed relationships with many shop owners and crafts people and gave us invaluable advice. She also helped us with other areas to visit, as well as directions, and made us so much more comfortable with the subway and train systems. We wished we could have booked Hiroko for a second day - we highly recommend her.
From start to finish it was a wonderful, experience for us visiting the Yanaka area. iAs first time visitors to Tokyo, Hiroko made us so welcome. We were able to learn so much about Japanese history and culture in such a short time. It was a lot of fun. Bob and Judy Carroll
Hiro was friendly ,knowledgable and very engaging.She was aware of the type of trip we wanted and delivered without fault- conversation was easy with her perfect English and we thoroughly enjoyed our three days . Hiro was happy to accompany us to Hiroko and organise transport and logistics.Lunch and dinner recommendations were spot on and we would recommend without hesitation. M and N -London.
Hiroko was amazing! I enjoyed spending every minute with her. Our family had a great fun filled day going to the fish market, shrines, temple, shopping and eating. We would be lost without her. She helped us with the train and getting around Tokyo. She also told us about some local tips and traditions which we would not realize without her. I wished she was available again the next day so we could spend even more time together. I have so many friends already reaching out to ask about this service. I don’t think they realize how easy and great experience this was. Thank you so much! Hope we can come visit again in the future and have you take us around again. Grace
Hiroko is very kind and knowledgeable. She prepared an interesting tour and at the same time she was flexible and considerate of any suggestions we might have. We visited a lot of the highlights of the city without it ever feeling rushed. She also helped us along with tips and answers to our questions for the rest of our trip. Hiroko speaks excellent English - which is rather rare in Japan (she lived in the US for a while). She also shared her stories with us which made the tour all the more interesting and personal.
My daughter and and we’re entirely new to Japan the day we met Hiroko. She not only gave us a terrific tour, but was insightful and attentive to our questions and interests. She help us with the language, traditions, culture and necessities of successfully finding our way. She was delightful and wholly personable all day and across many miles!
Hiroko was very friendly and knowledgeable. She's awesome! We had a great time at the sushi making workshop. The chef instructor also made it a lot of fun and it was a great learning experience.
Hiroko was an outstanding and pleasant tour guide. She was prompt in meeting us at our hotel to start our 5 hour tour. She asked us ahead of our tour what we were interested in and she planned according to our interest. She speaks English very well and answered all our questions. We even had an issue with something we purchased and she went out of her way to call the store for us after we were done with the tour and made arrangements with the store for us to return the product the next day. I highly recommend Hiroko and would use her again when we return to Tokyo.
Great day with Hiroko. She gave us lots of information and answered all our questions very good. Speaks very good english and has a very positive attitude. She was happy to help us and was great with our daughters. Very attentive as well and was always providing information. I fully recommend her!
Hiroko was an incredible guide who customized a tour of Tokyo for me and my two teenage sons. She was warm, kind and extremely knowledgeable. We loved touring the market with her and eastern and western sides of Tokyo. She suggested and took us to several places specifically suited to the interests of my son, an automotive enthusiast. We were lucky to find such a wonderful resource and lovely person in Hiroko!
We had the most fun day with Hiroko. She was able to show us a different type of tour by changing trains,walking to Meiji Shrine and then to Harajuku.💕In Akihabara we saw lots of shops and drought some figurines.😻lots of walking and great day. Hiroko is the very lovely lady and she made sure we did everything we wanted and saw us safely back on the train to our destination
Hiroko San was excellent! She is the best guide I ever had! She went above and beyond. I would use her again when I am in Japan
Hiroko took us to interesting places, and she was knowledgeable about each stop. She was also flexible with the itenerary when we wanted to make changes. We had a great day with her. At the end of the day, she accompanied us back to our hotel just to make sure we didn’t have trouble with the subway system, which is huge in Tokyo. She also gave us great recommendations on shopping and dining. She had a great personality, and we enjoyed her company. She took us to a fabulous place for lunch. It was a great day.
As a guide Hiro was very knowledgeable and friendly. We had a great time with Hiroko. Highly recommend!
Ourf family of 6 spent half a day in Tokyo with Hiroko who took us to the Tsujiki Outer Market and Asakusa area (with a few other interesting little stops along the way). Hiroko met us at our accommodation and helped us gain our confidence in navigating the metro system. She is very friendly, has excellent English and provided great tips and information on living in Tokyo and the areas we visited. If you want a fantastic introduction to Tokyo, let Hiroko be your guide - you'll be glad you did!
We spend a wonderful day with Hiroko, who we learned to know as a joyful, charming person with a lot of knowledge about Japanese culture and excellent knowledge of the English language. We left it up to Hiroko to propose the different places to visit and she made an excellent choice: the fish market on a Saturday morning, the transport with the subway, the township of Asakusa with the marvellous atmosphere of the Senso-ji and the township of Shibuya with the Meiji shrine and the modern and animated area of Omotesando -dori. Hiroko transmitted to us a fascination for this exciting city and we followed her recommendations for visits the next day on our own, which we enjoyed very much. Thank you so much dear Hiroko for this beautiful day in Tokyo with you!!
Simply put, we could not have managed our excursions without Hiroko. From the very first emaill, she went out of her way to help and accommodate our questions and requests in any way she could. The minute we met her, it was as if we already had a good friend in Tokyo. Warm, funny, caring and flexible with excellent English speaking skills. Hiro is not only extremely knowledgeable about the history and trivia of the areas we visited; but in addition, she helped us to learn how to get around on our own. My son was experiencing some concerns with his asthma. As a courtesy and without us even having to ask, she made phone calls to our hotel in order to have them prepare a list of English speaking doctors upon our return. This guide is not only exceptional at her job, she is also... read more
Wow....What can I say. Hiroko went above and beyond the call of duty to make sure my daughter and I were well taken care of. We not only had a great tour, we learned valuable Japanese history. I have to say the best thing Hiroko provided was a sound understanding of the Tokyo transit system. We can not get around Tokyo without any problem. Thank you so much for a great day and a great education. When we come back to Tokyo we will take you out for dinner! When you book a tour with Hiroko, you will be well taken care of. I recommend her without hesitation.
Hiroko is just the tour guide you are looking for, very informative, kindness and supportive. I highly recommend her for those visiting Japan. Thank you so much and looking forward to have another tour with you in Japan. Ahmed Kingdom of Bahrain
Wow!! One of the highlights of our journey! Such a intresting and joyful expirience that i will remeber forever! Hiroko showed us so many special palces whit amazing products! Im so happy i booked this tour, Hiroko is so sweet and she knows the market so well. And i could ask anything from japanese culture to what japanese knives are the best :) Topnotch tour, book it!
I have traveled many countries and had many guides. Hiroyuki was the most knowledgeable and truly caring, she really take the time to ensure that you see what you want to see, I highly recommend her services.
Very friendly and competent Very helpful on many matters. Gives a very positive image of Japanese culture. Answers our needs and more.
Hiroko was a 5+ star guide. She was always smiling, friendly, attentive to our needs plus more. We were a party of 4. Two in early 60s, one in 70s and one in 80s. Hiroko was very flexible to our needs as our interest changed during our tour. She went out of her way to take me to a store to get tiramisu chocolate covered almonds that my daughter wanted. She was very interested and took steps in trying to help us connect with relatives in Hiroshima. If you know ahead of time what and where you want to do including specific things you'd like to shop for, communicate with Hiroko ahead of time and she will do her best to give you what you desire. This was our first time using TripleLights service and because of the excellent service from the time we booked the tour until the finish, we wi... read more
Hiroko Is everything you could want in a guide. She is extremely knowledgeable, interesting, funny, compassionate, and is very hard-working. We had some special requests and she was happy to accommodate us. We got a lot done in that short amount of time we had with her which was seven hours, and we could easily have used her services for another three or four days. She is absolutely delightful and I highly recommend her to anyone.
Hiroko was alot of fun to spend a morning with at the Tsukiji fish market. My two daughters (14 and 11) really enjoyed the tour and the insights she shared with us. Hiroko's English was excellent and she showed up right on time. I'd recommend her highly for any tour and I hope we can find an excuse to come back to Japan for another tour with her in the future.
Hiroko is very informative and was able to come up with a great tour plan without much direction from us. We arrived in Tokyo and just told her what we didn't want to see (because we already had some other tours lined up that would cover those things). She came up with a great itinerary on the spot. She took us to Asakusa-jinja shrine and explained to us how the prayer and washing ritual work, which was very informative to us for the rest of the trip. She explained how Buddhism and Shinto co-exist in Japan. It started pouring rain, and she quickly thought to take us to the department stores in Ginza and showed us the basement food courts (out of this world!) and the fine craft/books level with exquisite items to view. At the end of our tour, she dropped us off at the best Ramen place. She ... read more
Hiroko is a excelent tour guide, i enjoyed it very much,
Hiroko was an absolute pleasure to walk stroll around the city with! She showed us parts that we could have not seen without her while giving us insight in local daily lives. She was also wonderful with or daughter! Thank you again Hiroko for the delightful tour :)
Hiroko made our day in Tokyo absolutely fantastic. Hiroko structured an itinerary that met exactly what we were looking to do and more. We accomplished so much in just 4 hours and by the end of the tour we felt like experts on how to get around Tokyo. This tour was unique in that we were able to balance our time focusing on both the special past of Japan and what it means to live in Tokyo today. We also happen to love food experiences and Hiroko gave us quite the tour of food vendors. We even meandered through shops we would have likely never given a chance if it were not for Hiroko’s insight. As if the tour was not enough, Hiroko generously prepared maps and ideas of other activities for us to do on our stay. I highly suggest inviting Hiroko to be a part of your adventure in Japa... read more
Hiroko was very sweet! And an expert in this field. English fluently. And she was very sweet to my 9 years old son. Lovely personality. And generous with information around Tokyo. I surely recommend her to everyone here! Thank you Hiroko and thank you Triple lights.
Hiroko was prompt at our hotel lobby at 9 am. We messed up time zones and was a bit late but she fully understood, even after we had another delay before we left due to our 2 year old needing a nappy change! The weather was fine and we started at the Tsukiji Market then Asakusa,a great lunch, weeping willow Cherry Blossom trees and a great walk in one of the parks and then ending at the Government Centre area and the Imperial palace grounds getting our fill of Sakura!. Apart of course from the numerous shops and the like along the way. We also had hired a van and a driver (limited english) and was able to thus go to various areas difficult to access via public transporation, especially with a 2 year old and all the paraphernalia that was needed! We even had Wifi in the van!! She was a... read more
I travelled with my family, and an additional 3 nieces who decided to tag along for the trip to Tokyo. I have planned for a long time, had lots of advise from friends who have visited before, however all this information just made it more confusing. In the last week before our trip, I surmised that I still have no idea what i am going to do, and worried that trip trip will be a complete mess. I decide I need help, so looked up guides in Tokyo. It was our first day in Tokyo, arriving early in the morning into Haneda, spending over an hour looking for the place to pick up my wifi dongle, then finding the counter to purchase our airport transfer to our hotel. It wasn't looking like a very fun hioliday if this keeps up. We get to the hotel and find out we can't check in until the afternoon... read more
Thank you so much for your heartfelt review, Henry!! I am really glad to know that you felt like a friend showing around. That's what I really want to do for my guests. I really enjoyed walking with you and your wonderful girls!! I wish you enjoy your whole trip in Japan!! Thank you again!! ARIGATOU GOZAIMASU!!