Our driver was very helpful and courteous, accompanying us and keeping track of our tour hours. Overall experience good.
Dear Maria, Thank you for booking Day Tour with SkyEpress. We are pleased to hear that you enjoyed your booked Otaru Day Tour. If you plan to travel to Hokkaido again, please don't hesitate to contact us. We look forward to hear from you in the future. Kind regards, Chuck Nguyen Reservations.
All is good the only things maybe I still did not know how to set up the wifi , all our handphone can not be set up with wifi on board 😁 , the drivers are also very nice to us 🙏😊
Dear Lisan, Thank you for your feedback. I'm glad to hear that you enjoyed your day tours with us. If there is anything we can assist you further, feel free to let us know. We look forward to seeing again in the future. Regards, Chuck Nguyen Reservation
Started with Onsen at Sun resort followed by a stroll around the lake and then towards the Lake hill farm. The trip was so relaxed and beautiful. 5 starts to ******* for the routing.
Dear Bhavesh, Thank for taking the time to leave this review about your Private Day Tour with us. We are very happy to hear that you enjoyed your recent Lake Toya Private Day Tour, and we look forward to welcoming you back on board for your next visit! Kind regards, Adam
So happy I chanced upon SkyX through Triple Lights for our Furano trip. Pre-trip, Nicole and Adam were always prompt, courteous, very helpful in answering my many questions. That made planning so much easier. From the moment we were picked up on time to reviewing the day's itinerary, to checking if we needed a food/ restroom break, the team of Mori-san and Kimora-san were so professional. I would very highly recommend this service to anyone going to the hard-to-access destinations in the Hokkaido region.
Dear Karen, Thank you very much for taking the time to leave this review about your recent Private Day Tours with us. We are so happy to hear that you had a great time on your Private Day Tours, and we will be sure to pass you compliments along to your drivers. We look forward to seeing you again the next time you visit Hokkaido! Kind regards, Adam Shick Reservations
Everything went very smoothly
Dear Chris, Thank you very much for taking the time to provide feedback about your recent Private Day Tours with us! We are very happy to hear that everything went smoothly and that you enjoyed your Private Day Tour experience. We look forward to welcoming you back again soon! Kind Regards, Adam Shick
I had many email exchanges with SkyX's Will, Adam and Sakura before my trip. They have always been very quick to respond to my queries and helped me a lot in the itinerary planning. The vehicle assigned for my trip was very new, very clean and comfortable. There was plenty of room for 5 adults and the things we bought on the way. Wifi was available on board and the connection was good. The driver Hiro-san spoke a little English, but that was enough to get our messages across. For our lunch stop, he brought us to a nice Japanese restaurant. The food was good and the price was reasonable. We were very pleased with his recommendation. Hiro-san was a very careful and safe driver and the vehicle was good. The long drive to and from Sapporo-Furano-Biei was very pleasant and comfortable.... read more
Dear Helen, Thank you for taking the time to write a review, we will pass it on to the staff. We look forward to serving you again next time you are in Hokkaido. Kind regards, Sakura Mylan