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Maru

Licensed Guide
(95) Reviews
US$ 39 Hourly rate
Reviews ( 95 )
Chris Chris United States ( Solo )
Excellent
4 months ago

“ 8 hour tour worth every penny! ”

Maru was quick to respond to my request and assembled a nice customized itinerary for our day in Tokyo together. The shrine we visited was incredible! She has good local knowledge and is very personable and friendly. Maru's English is excellent and she was able to help me put together a few key phrases that I used during the rest of my stay in Japan. I would highly recommend her!

Maru:

Chris, thank you so much for taking your time to leave the review for me.. I made a decision to take you a super local place because I thought you would like there. I appreciate your kindness of inviting me for joining your breakfast and giving me lovely smiles all the time during our tour. Also thank you for teaching me about google photo. Hope I can enjoy delicious tapioca tea with you again soon!! Thank you so much again. From Maru🎈

Patrick Patrick United States ( Business )
Excellent
4 months ago

“ Tokyo shopping tour ”

She was very knowledgeable and helped me get good gifts for my son and friends. It was a nice time.

Maru:

Thank you for your review, Patrick! I was glad to spend a wonderful time with you!

Steven Steven United States ( Solo )
Excellent
5 months ago

“ Very knowledgeable and friendly ”

I was interested in seeing local sites and exploring Kamakura's ancient history while hiking through the area, but I don't speak Japanese. Hiring a local tour guide was a must. I checked a lot of guide user profiles and felt Maru was a good match based on my interests. She was incredibly knowledgable and friendly. She arranged a tour to see exactly what I asked in the timetable I had available. Even better, she was able to make it easy to enjoy the day. The best part was her flexibility. She asked what I was interested in and made that happen. I am not someone who enjoys shopping. I've had so many tour guides in the past who will stop at a shop and just say, "Ok, I'll be back in a hour, go shopping now." Maru asked me if I wanted to go shopping or buy souvenirs. I said that wasn't my thing... read more

Maru:

Thank you very much for taking the time to leave a review, Steven! I always make it a point to create customized tour for my clients depending on their personality. I am really pleased you enjoyed your experience in Kamakura. We walked a lot visiting some temples and shrines, enjoyed Kamakura’s specialty, Shirasu Don for lunch. Thank you for the wonderful day! I’d be glad if I could guide you in Tokyo or other cities next time! Please have great business meetings in Tokyo! Looking forward to seeing you again soon. 🎈 Maru

Dan Dan United States ( Couple )
Excellent
5 months ago

“ 1/2 day customized tour ”

She was extremely personable and very knowledgeable on the areas we wanted to visit (including ease of getting around on the train/subway system). We felt like we’d known her for much longer than just having met that morning. She met us at the train station nearest Tokyo Disney and we took public transportation to see the main Olympic stadium, then to Meiji Jingu, and finally to Shibuya where we walked the “Scramble” and then off to a cat cafe and to the American chain restaurant “Outback Steakhouse”. Had a wonderful time and would definitely hire her again! Thanks Maru 😁

Maru:

Thank you for the wonderful review for me, Dan! I felt exactly the same way when I saw you at the station. You and Camille had big smiles and I had a feeling I am going to enjoy very much spending half a day with you. We visited some places in the west side of Tokyo and I believe you understand how lively this part of Tokyo is like. I hope I will be able to guide you to the east part of Tokyo or other places next time. Thank you so much again!

Brian Brian Japan ( Solo )
Excellent
5 months ago

“ Great day trip to Osaka with Maru ”

I reached out to Maru with a request for a day trip to Osaka from Tokyo. She put together a great itinerary and even got us back into Tokyo a little early. Maru has a warm personality and likes to have fun. She knows a lot about the history of Japan and historical locations. I highly recommend booking her for any of your guide/travel needs while in Japan.

Maru:

Thank you so much for taking your time to give me a wonderful review, Brian! Your tour broke my record for a longest tour hour! We had a long travel yesterday and I enjoyed spending the day with you. Thank you for choosing me as your guide. Please enjoy the rest of your stay in Tokyo. I’d definitely go to the restaurant you work for soon! Maru

Belinda Belinda New Zealand ( Family with kids )
Excellent
5 months ago

“ A fun day in Tokyo! ”

I just asked my daughters what they thought of the tour Maru tailored for their one day Tokyo tour, and they said “very, very, very, very good!” Maru did a great job of organising things we wanted to do, and that we wouldn’t have been able to organise ourselves prior. Her Command of the English language is excellent, and she was incredibly thoughtful and organised. A lovely person to spend the day with. Thanks Maru for making out Tokyo trip so memorable.

Maru:

Dear Belinda, thank you very much for your comment! All of your family looked very gorgeous in Kimono and their manners during tea ceremony lesson were so beautiful! I was very happy to serve you as a guide. I won’t forget all of your smiles! I wish you all the best for your new job. Please take care and hope I can see you again! Maru

Vanessa Vanessa Australia ( Family )
Excellent
6 months ago

“ Tokyo highlights ”

Maru-San was brilliant. We are a family, with 3 kids under 12. She was so lovely, patient, knowledgeable and the kids loved her. Maru-San introduced us to Tokyo and gave us the confidence to explore the city on our own. We highly recommend Maru-San.

Maru:

Thank you so much for such a wonderful review for me, Vanessa! I loved your 3 children a lot, too. Each child has their own charms and very adorable 😍 Hope you found the seats soon at the sushi restaurant after our tour and also hope you enjoyed powder-snow skiing at Tomamu resort. ❄️ Thank you again for coming to Japan. Maru

Rachel Rachel United States ( Family with kids )
Excellent
6 months ago

“ Great day in Tokyo ”

We had Maru show us around some of Tokyo on our recent trip and she was a fantastic tour guide that we all loved, especially our 8 year old girls! She was punctual, sweet, considerate and knew her away around Tokyo very well! Her English was great which made learning about Tokyo a breeze! Maru was very easy to communicate with before our trip and helped plan a perfect itinerary for our day together based on our interests and needs - and she was very flexible when we wanted to switch a couple of things around while on the tour. Highly recommend booking Maru as your Tokyo tour guide, we're so glad we did!

Maru:

Dear Rachel, thank you so much for taking your time to give me the review! Your girls are very pretty and I enjoyed talking and taking them around Tokyo. Hope you enjoyed your journey in Japan! Let’s keep in touch! I’m looking forward to seeing you all again☆ Maru

Ian Ian United States ( Couple )
Excellent
6 months ago

“ Tour of Tokyo ”

Maru is amazing! We booked Maru for two tours. The first was a tour of Tokyo and the second was hiking. The tour of Tokyo was amazing! Maru showed us some amazing places. I told Maru that I wanted to propose to my girlfriend while I was there, and we discussed when and were would be a good time and she suggested a few places I could do it. When I finally proposed, Maru was able to capture it on video and send it to us! It was perfect! The second tour was hiking. Unfortunately my fiancee got the stomach flu and we were unable to go, and instead had to go to the doctor.Maru offered to come with us and translate and help fill out paperwork that was in Japanese. Becsuse of her we were able to get the correct treatment at the doctor! She went above and beyond what I would expect any to... read more

Maru:

Dear Ian, thank you so much for the warm review for me. The proposal plan was so exciting and I was very honored to support your big event in Tokyo!! You and Gwen were so beautiful on the rooftop in the center of Tokyo that I felt as if I was watching a scene from a movie... I hope she is completely fine now and both of you have arrived in your hometown safely. Let’s go hiking next time! Thank you so much for choosing me as a guide in Tokyo. Best Wishes to a Special Couple!

Cal Cal Australia ( Family with kids )
Excellent
6 months ago

“ Very understandable and accomodating guide ”

We had a half day tour with Maru. As our group of 10 comprises of young children and elderly, Maru ensures everyone is together and sets a reasonable pace for the group. She also brought us to a wonderful ramen restaurant in Harajuku and showed us the wonderful sights of Tsukiji outer market. We have no issue with understanding her spoken language and had a great time with her.

Maru:

Thank you Cal, for taking your time to give me a review! I also spent a wonderful time with you. Thank you so much. I hope you enjoyed your tour in Japan. Thank you for choosing Japan for your big family reunion. I hope I can see you and show you around Tokyo again! Maru

Eily Eily Canada ( Couple )
Excellent
6 months ago

“ Excellent day with a fantastic guide. ”

The guide that we picked was sick with the flu and at the last minute Triplelights came through with a substitute and that’s how we met Maru. Being in a city like Tokyo is like being a fish out of water. We’ve travelled all over the world and there’s nothing quite like Tokyo. We knew that we needed a tour guide but we did not want to go with a big “one size fits all“ type of tour group where you waste time waiting for stragglers who show up late. We needed to get a two days worth of sight seeing in one day and the only way to do it with a private tour guide. Maru took us to see visit the following sights:- Sensoji Temple, Tokyo Sky Tree Tower, Tsukiji fish market, Shutoku sushi for lunch, Gonzalez (visited a second hand store “Brandoff” and Bunmeido for coffee) and Shibuya Scramble ... read more

Maru:

Eily, thank you for such a detailed review! I think it was miracle to meet you and Zoltan. I’m glad to know that you enjoyed the sea urchin. There are about 400 shops and restaurants in Tsukiji fish market, but it’s difficult to find a good restaurant. The buyer of that restaurant is one of the greatest sushi chefs. That’s why I thought you’d love the taste. However, first trial to new food is challenging. I’m very happy to know you really liked it! Also, the second miracle happed today☆You came down from the ramen restaurant when I was waiting for today’s client. It was so happy to see you again in Tokyo! I believe I can see you again😊 Thank you for coming to Japan. Please enjoy the rest of your stay and have a safe cruise! 🛳 Best regards, Maru.

Eileen Eileen Singapore ( Family with kids )
Excellent
6 months ago

“ 7 hours with Maru taking Tokyo public transport ”

Thank you Maru for being very patient with me and my family ❤️.My 2 young girls are still thinking of her .... :) Maru brought us around to experience Tokyo subway. We went to East Imperial Garden to take nice pictures and we went so crazy shopping at Tokyo station character street . We also had a very nice dinner at the rec. Gonpachi dinner. Thank you Maru for offering to carry all our shopping bags for us while we continue to shop ! Take care, keep in touch and we will definitely look for you again next time ❣️

Maru:

Eileen, thank you so much for your lovely comment! I was happy to spend a great day with you all. The red and yellow colored leaves in the Imperial Palace East Garden were spectacular🍁 and we had a lot of fun shopping cute items and chatting while eating dinner! Your daughters were really cute and I was very touched when they run back and gave me a big hug before I left. Also, your father was very gentle and kind. I am also thinking of your daughters until now. Yes, keep in touch and let’s meet again soon💕 Thank you so much!! Maru

Kelly Kelly Singapore ( Family with kids )
Very Good
6 months ago

“ Friendly and thoughtful plus sweet ”

Maru is amazing. She will arrange the activities that suit for elderly and childrens at the same place . My parents loves the tour guide by Maru. My childrens started to ask me why Maru never follow us for the whole trip and my reply is, will will come back to her in one day. You are the best....and thank you so much for taking care of my parents.

Maru:

Thank you for your review. I really enjoyed giving your parents a tour of the Imperial Palace and other tourist spots of Tokyo. They were very friendly and when I took their pictures they always had a smile on their faces. I also had a great time teaching your children Origami! I wish we had more time because they were very good at Origami. I am looking forward to seeing you all again. Thank you very much! Maru

Tom Tom Canada ( Solo )
Excellent
7 months ago

“ Wonderful experience visiting Tokyo for the 1st time ”

Maru is very knowledgeable about the places of interest in Tokyo. She planned the whole day very well and took me through all the locations at a leisure pace. I was also able to try different types of Japanese food throughout the day. Maru is very easy to talk to to gain more in-depth understanding of Japanese culture as well.

Maru:

Dear Tom, thank you for your review. We visited both traditional place and new places. The state-of-the-art lightning system on the rooftop of the building and the illumination were very beautiful and I enjoyed a brilliant winter of Tokyo. Thank you so much. ❄️ I’d be glad if I could guide you and your father next time. Let’s go to the restaurant we were not able to make it this time!! 🍚 Maru

Vanessa Vanessa United States ( Family with kids )
Excellent
7 months ago

“ Toyko highlights ”

Our family had an AMAZING 2 days with Maru. We sent her information on the areas we wanted to visit and the things we wanted to experience while in Tokyo. She planned everything perfectly! We had a great itinerary and a wonderful trip. Thank you, Maru!

Maru:

Dear Vanessa, thank you so much for your kind review. The tours with you were very special for me, too. The tea ceremony lesson was very rare opportunity and I appreciate you giving the great request. Thank you for coming to Japan. I hope I will be able to see you all again! Maru

Ramesh Ramesh Australia ( Family with kids )
Excellent
7 months ago

“ Tokyo 1 day tour ”

Great personality and very amenable to our needs. Thoroughly enjoyed the day

Maru:

Thank you for giving me a great review, Ramesh. I have been thinking you were enjoying great views in Nikko under the blue sky. Please enjoy the rest of stay in Japan! Maru.

Josh Josh United States ( Couple )
Excellent
7 months ago

“ I would have been lost without Maru... ”

We had the pleasure of Maru guiding us around Tokyo and then Hakone. She guided us through all kinds of transportation, found the best places for meals, and made our time as enjoyable as possible. Although it was not our first time in Japan, this was the first time we visited Tokyo and Hakone so having a professional and fun guide like Maru made a huge difference. Even before arriving in Japan, Maru was making sure our route to Hakone was available and safe. Given that the typhoon had changed some of the routes to Hakone, having Maru's help proved invaluable. I really appreciated her attention to detail and planning leading up to our arrival. I felt much better knowing Maru was going to be there to help us. Then when we did arrive, Maru did not disappoint in getting us to where we need... read more

Maru:

Thank you Josh, for a wonderful remark for me despite of being busy. You contacted me more than 1 month before our tour and I felt we were already like friends ! You said this trip is your pre-honeymoon. Congratulations on your marriage. I wish you both happiness for many years to come💞Maru

Asher Asher Guam
Excellent
7 months ago

“ Fantastic! Made the day so much better. ”

I brought my company to Japan for a summit involving many other businesses. Maru was my translator on the first day. Everything was so hectic, because it was our first time, but not only did Maru make communication easy, she helped problem solve all of our issues throughout the day. In the end, it was an easy event despite the confusing start. Thank you, Maru!!

Maru:

Thank you so much for the quick review for me, Asher. The event was very interesting and I also enjoyed with cute characters a lot. You are very brave because I think doing new thing especially in other countries is very challenging. I believe the seeds you sowed this weekend will germinate and bloom in the near future🌱Thank you for choosing me as one of your supporters. I’m looking forward to working for you again. Maru

jennifer Jennifer United States ( Family with kids )
Excellent
7 months ago

“ Maru is the Best ! ”

My 9 yr old son and I had the best day with Maru! It was our 1st time in Japan and we wanted to be able to see all the sights and make the most use of our time. Once we booked, Maru emailed us right away asking what our interests are and the sights we wanted to visit . She gave suggestions based on my email and the night before our tour , she emailed again confirming all details. We met at our hotel and started the tour from there. She was SO nice and pleasant to be around. We were able to fit in so much. My son loved her too ! She was super patient with all of our questions . We went to the popular sights -- Senso-Ji Temple, Akihabara, Harajuku, Shibuya crossing, as well as some traditional spots -- we got to experience a Japanese arcade, had a great lunch and checked out som... read more

Maru:

Thank you so much Jennifer! I also miss you and Connor already so much... I felt happy just by looking at you enjoying and smiling yesterday. The time passed so fast that I didn’t want to finish our tour. I think that’s because your smile was very heartwarming and his eyes are very beautiful. He stopped at a lot of places when he found new things. He was very cute and I wanted to show him more places. I hope you will make a plan to go to Kyoto and enjoy different aspect of Japan. However, if you have time in Tokyo again, I am more than happy to see you and guide you again. Thank you for a memorable time for me, too. Please stay warm. Best regards, Maru ☆

Mandy Mandy Japan ( Family )
Very Good
7 months ago

“ 非常宝?以及友善的?游 ”

Maru-san 是个很有经验以及介绍我们很多地方。 也有带我们到有名的旅行胜地。 她会说一口流利的华语。 所以我们都以华语沟通。

Maru:

Mandy,谢谢您的评论。是,我们一起去许多地方了。希望这次的观光游给您带去了很好的旅游体验和回忆。祝您在日本可以玩的开心。

Alex Alex United States ( Couple )
Excellent
8 months ago

“ Nice Day Out on the Town with Maru ”

Maru was energetic, friendly, and pleasant. She showed us Tokyo in one day. She was very flexible with our itinerary. As we walked through shopping areas she helped us with our purchase. We enjoyed her as our guide and recommend her without reservation.

Maru:

Thank you for the review, Alex. We visited a lot places in a day. The picture of your job was the highlight of the day for me!! Hope you enjoyed the tour in Nikko and will enjoy the rest of journey in Japan. Please send my best regards to Nicole. Thank you for coming to Japan. Please come to Japan again with your child next time.Maru☆

Holly Holly United States ( Couple )
Excellent
8 months ago

“ One Day Highlights of Tokyo ”

Our group of 4 enjoyed a full day with Maru and we found her to be organized, enthusiastic and very accommodating making sure we had a thoroughly enjoyable day seeing all the highlights of Tokyo. She took lots of photos of us and helped us understand the amazing Japanese culture and history. She found a perfect spot to have lunch at a Sushi restaurant in the Fish Market. We used the subway to get around quickly and were treated to a water cruise from one sight down to the Japanese Garden viewing the Tokyo skyline. Her English was very good. We all thought she was knowledgable, thoughtful and made our day memorable.

Maru:

Dear Holly, thank you so much for your review for me. I also enjoyed spending a wonderful time with you all! We visited many places in one day and there are still a lot of nice spots in Tokyo. I hope I’ll be able to see you and guide you again. Please send my best regards to Renay, Rod, and Barry. Best regards, Maru ☆

Shelley Shelley United Kingdom ( Family )
Excellent
8 months ago

“ Our First Day in Tokyo ”

Maru is an excellent tour guide that I recommend with the highest regard and without reservation. She helped us navigate our way through our first day in Tokyo. What a joy to explore the city stress free. We loved the fish market, the cruise, and of the course the sites. Maru was very personable and added lots of interesting information to round out the experience. I am particularly grateful for her patience and support as we figured out how the train lines worked. And, with her eagerness to help us secure tickets at JR stations for ventures later in the week. Due to her help that first day, we were able to see more of Tokyo, and then Kyoto and Hiroshima with confidence and peace of mind. Maru thank you for a great day and such a positive start to our wonderful trip! We wish you t... read more

Maru:

Thank you for taking your time to give me a wonderful review, Shelly. I’m glad to hear that you enjoyed Japan a lot. I just want to say thank you for coming to Japan. I hope your husband gets better with his feet and JV also enjoyed staying here in Japan. I promise I’ll try to do my best to give you an opportunity to visit a sumo stable next time. I enjoyed spending an amazing time with you and JV. Please come visit Japan again. Thank you again for your kindness. Best regards, Maru 🌟

LALIT LALIT India ( Couple )
Excellent
8 months ago

“ Very friendly and knowledgeable guide ”

Maru made our 3 day visit to Tokyo so much more meaningful. Thank you so much Maru. She was very helpful, patient and accommodative. She went out of the way to keep us happy. We landed in Tokyo just a day before typhoon Hagibas hit Japan and she kept us informed before our arrival. She even came to see us on the day subways and trains were shut from the afternoon. Highly recommended for those visiting Tokyo and surrounding areas.

Maru:

Thank you, LALIT for taking your time to give me such a wonderful review. It was very nice meeting you and your friends! Tasting Japanese chocolates, vegan food, walking in the rain, and beautiful sky... I enjoyed every moment with you all! What I felt the best was that you were safe.. I’m looking forward to going to Hakone and enjoying cherry blossoms next spring☆ Best regards, Maru

Heidi Heidi United States ( Couple )
Excellent
9 months ago

“ Maru was wonderful ”

Maru was a delight. Her English was easy to understand and she took us everywhere we wanted to go. We never would have been able to navigate the Tokyo subway system on our own Maru answered all our questions and took care of our needs

Maru:

Heidi, thank you for the kind review. I enjoyed walking around Tokyo with you two! You said you are going to a lot of places, please take care and enjoy your journey! I’ll contact you when I go to L.A. next year! Thank you. Maru

Ronda Ronda United States ( Business )
Excellent
9 months ago

“ A WONDERFUL day in Hakone ”

Maru was a wonderful guide! She met us at our hotel in Tokyo and spent the day with us to and from Hakone helping us navigate subway, bullet train, bus, cable car and taxi. Our day include the Shinto Shrine, traditional Japanese lunch, pirate ship across lake, open air museum and traditional Japanese bath house. Our day was fantastic and very special. Maru guided us throughout out the day and provided cultural and historical context to each experience. Her demeanor was kind, fun and thoughtful.

Maru:

I appreciate your kind review, Ronda! We were fortunate enough to have a beautiful day in Hakone. I was very happy spending a wonderful day with you and was impressed by your challenge spirit. Hot Spring, Sake, Soba, sitting on the tatami...a lot of things were first to you, but you enjoyed trying everything! Kudos to you! Thank you for taking your time to write the review for me. I hope I will see you again☆ Maru

Arun Arun United States ( Solo )
Excellent
9 months ago

“ Excellent evening tour ”

I had a great tour with Maru today, exploring the maze-like streets of Kagurazaka, and ending with a live acoustic music show. Maru is patient, perceptive and has wonderful energy. Thank you!

Maru:

Thank you so much for the review, Arun. It was very interesting for me, too. Thank you for choosing me as a guide. Hope you enjoy the rest of stay in Japan. Maru.

Paweł Paweł Poland ( Friends )
Excellent
10 months ago

“ Genius day with Maru! ”

Maru kindness is unmeasurable - she was so good for us! We spend 8 hrs visiting among other Meiji Jingu Shrine ( it was for us one of the best attractions as this Shrine is build in very traditional style and history is bounded to that place). Moreover we saw also Shibuya, Harajuku, Tsukiji fish Market ( where we tasted a lot of good things such as japaniese omlet or green tee or really delicious dumplings, comparable to polish one or maybe even better! ) . We visited also Asakusa where we tasted really good Ramen and dango - those flavour you won't forget - it's just amazing. Anyway, during the day we were talked about anime, japaniese history, history of visited places, and much more! Maru showed us also some good view points , restsurants and popular streets and districts in Tokyo. With... read more

Maru:

Dear Pawel, I have no idea how to reply to such an impressive review... thank you so much... I am very happy to have an opportunity to guide you all in Tokyo. I love the characters of all of you, cute, dynamic, and knowledgeable. I have been guiding for more than 1 years, but your reactions were very fresh to me and I learned a lot from all of you. I enjoyed listening to Peter’s stories and loved Marcel’s cuteness, and your kindness. Yes, I’m looking forward to guiding you again in Japan. I’ll be an expert guide in Hokkaido or other places, too. Please enjoy the rest of your stay in Tokyo. Keep in touch♫ Maru

Pam Pam United States ( Family )
Excellent
10 months ago

“ Absolutely wonderful day ”

There are not adequate words to describe what a wonderful time we had with Maru! We came to visit Disneyland and DisneySea and only had one full day to visit Toyko. I knew I couldn't navigate and see all the places we wanted to see by myself. We are so blessed to have had Maru, she took us to many places on our list, taught us about Japanese culture and even a few new words. She introduced us to one of her favorite restaurants at the Fish Market and it was delicious. If you are looking for a guide, you will not find a more informative and kind guide than Maru. If you ask something and she doesn't know, she will find out the answer for you! Looking forward to coming back again!

Maru:

Thank you so much for the review, Pam! I’m relieved to know that you went back to your hotel safely. Hope you enjoyed the first day of Disney. The tour with you was very interesting for me, too. Your unique requests made me excited a lot!! I’ll definitely let you know if the MacArthur room become open to the public. Please enjoy Disney land tomorrow 🏰. I’m looking forward to seeing you again♩Maru.

Beth Beth United States ( Couple )
Excellent
10 months ago

“ Maru's flexibility and understanding what we liked to see was excellent! Very hospital person to be with for the day! ”

We would highly recommend Maru for any family or age group. She understands quickly what you enjoy and is adaptable and flexible to suggest other sites to see if you want flexibility. We loved getting around Tokyo and seeing more than we could if we tried to do it on our own. She saved a lot of time in transport from here to there. A one day tour with Maru is well worth it and enjoyable. A very sweet person willing to please and English is very good!

Maru:

Thank you Beth for taking the tour with me yesterday and gave me such a wonderful review. Yes, I don’t know why but one place popped up in my mind when we were walking together. I think this is one of the best parts to have a private tour♩I read the book you showed me a bit. It is quite interesting. I’ll keep reading on the train. Thank you so much. Please enjoy Hokkaido!

Tyna Tyna United States
Excellent
10 months ago

“ An Insiders Look at Tokyo ”

Maru was recommended to us by a friend who had toured with her before. We could not have been happier with Maru and the day we spent together. We had requested to see places that were not in every tour book and that gave us a flavor of the Tokyo in which real people live and work. It was both informative and entertaining. Thank you Maru!!

Maru:

Thank you so much Tyna, for the wonderful review! I was very happy to spend an amazing day with you and Harbo. Yes, it’s not difficult for some travelers to go to the tourist spots by themselves, but it’s a bit difficult and more interesting to go to the best-kept secrets. I was very happy to hear your request! Please send my best regards to your friend who introduced you to me. Please enjoy the rest of your stay in Japan. 🌟 Maru.

Emma Emma United Kingdom ( Family with kids )
Excellent
11 months ago

“ So helpful with our young son ”

Maru was so considerate as we were travelling with our young son. All activities were close together and interesting for his age group as well as for us. From shrines and arcades to cat cafes, we all had a wonderful time. Maru is also very knowledgeable about Tokyo and Japanese history. Thank you for making our family holiday so memorable.

Maru:

Emma, thank you so much for your remarks! I hope you enjoyed cooking octopus balls🐙 I also had a great time with you all! Elliot was adorable. Please send my best regards to him and Graham. Please enjoy Kyoto and Osaka. Thank you for coming to Japan. Maru

Johan Johan Australia ( Solo )
Excellent
11 months ago

“ Very informative ”

With a very short notice period Maru took the time to show me around Tokyo . I have never been to Tokyo before and left it in Maru capable hands to put agenda ,together after explaining to Maru I would like to see more of the traditional Tokyo and Japanese history we spent the day walking, traveling by train and bus looking at various sites .Maru not only had knowledge about the touristy spots but pointed out buildings that was build by up and coming new architects and who build it with a short tour to the roof to show me the garden Traveling for work very often found this a very relaxed informative tour with no rush to get to the next spot Maru suggested the restaurant for lunch that was en excellent choice Maru was a very competent and friendly guide with a very well rounded knowl... read more

Maru:

Thank you so much for the kind review for me, Johan. I also enjoyed spending the wonderful time with you☆ I was surprised with some of your stories, such as the experience of driving Nissan Skyline and wild life in South Africa! I’m interested in your life which is totally different from mine! I hope the machine you purchased in Kagoshima works well on your business and you have the opportunity to come to Tokyo again!! Please let me show you different places in Tokyo next time. Thank you for choosing me as your guide. I’m looking forward to seeing you again soon. ☆ Maru.

Tim Tim United States ( Family with kids )
Very Good
11 months ago

“ Disneyland and Tokyo with Maru ”

We had a great time with Maru. She was nice and fun. Disneyland was great with her. Would recommend.

Maru:

Thank you for the review for me, Tim. I also enjoyed 2 days with you. I hope I can see you again soon! Maru

Sean Sean Australia ( Family )
Excellent
11 months ago

“ Tokyo and Surronuds ”

Exceptional guide who assisted looked after us for two days showing us some wonderful traditional areas as I wanted to stay away from the main attractions. Highly recommended.

Maru:

Hi, Sean. Thank you for your review! I enjoyed 2 days with you and Tash a lot. I cannot forget our time in Kamakura appreciating beautiful hydrangeas together. Hope we can visit other places when you come to Japan next time. Please take care.☆Maru☆

Rachel Rachel Australia ( Family )
Excellent
1 year ago

“ Wide range of interesting things to see and do ”

Thank you Maru for a day we will remember always. We actually saw most of what we had on our itinerary in one day today, and yet it wasn’t hectic - just well planned. Thanks also for checking with us along the way to learn what we were interested in, and also for finding a fantastic lunch spot that catered for the vegans in the family. I’m not sure that we would have found all of the interesting spots or tried some of the foods and experiences without you - let along navigate all of the subway rides. It’s been such a great orientation to Tokyo. I will be recommending you to some friends who are heading to Tokyo soon. Many many thanks again, Rachel and family.

Maru:

Dear Rachel, thank you so much for the wonderful review for me. I’m glad to know you enjoyed our tour. I also had a great time with you all. Fraser was so knowledgeable and I was impressed with his Japanese skill! I’m sure he will be a great guide for you. Joel and Shaun were also very kind and I enjoyed walking with them. Also I’d like to listen to the Australian history again Mark taught me yesterday. I’ve searched quakka online. They are very cute! I’m really interested in the island they introduced to me. I’m the one who should say thank you for giving me such a great opportunity to tour with you. I am looking forward to seeing you all again⭐️Maru

Michael Michael United States ( Family with kids )
Excellent
1 year ago

“ Wonderful guide in Tokyo! ”

Maru planned our days to be keep all engaged in the experience from gaming teenage boys to shopping for the ladies! The fish market was a crowd pleaser! Easy navigation of the metro! Maru wanted to make sure we were able 100% delighted with our days in Tokyo!

Maru:

Michael, thank you for the review. I hope you enjoyed our tours in Tokyo and had great days in Kyoto and Hiroshima. I’m looking forward to seeing you all again!

Mark Mark United States ( Family with kids )
Excellent
1 year ago

“ Great Day in Tokyo With The Kids ”

My kids, ages 12 and 13, and I had an excellent day with Maru in Tokyo. She was responsive and easy to work with well ahead of our trip organizing the intinerary. The tour itself was very professional and everything went smoothly. Our intinerary took us all over the city, and we had no trouble navigating public transportation and short walks to each stop. Maru has great energy and enthusiasm for Tokyo, and she interacted really well with the kids throughout the day. She had very interesting insights on each of the stops, and I learned a lot about the history of the places we saw. Maru speaks English very well, and there were no communication issues. We have taken private tours all over the world, and Maru is one of the best. We really enjoyed our day, and saw much more than we ever... read more

Maru:

Thank you Mark, for giving me such a wonderful review. I am very happy to hear that you had a great day with me. I also enjoyed all spots with you♪ The highlight of the day for me was the baseball shop in Shinjuku! Your request made me happy! We were able to go to one more place than we had planned and the uniform Kristin bought at the shop looked good on her. I believe she will have a great time at her school event. Also, please let me know when Preston performs on the TV show. I would like to watch him on TV!! I hope I can tour with you again soon. Thank you for coming to Japan and please come again! Best regards, Maru.

Darlington Darlington United States ( Family )
Excellent
1 year ago

“ Very warm and insightful ”

Ms Maru gave us excellent service and went beyond what was required of her . She was patient and flexible with our change in schedule. I strongly recommend her

Maru:

Dear Darlington, thank you for the review for me. I enjoyed shopping with Colleen and dinner with you all! Thank you for coming to Japan. I’m looking forward to seeing you again. Let’s go to Roppongi next time. 🌃Best regards, Maru.🌟

Nancy Nancy United States ( Family with kids )
Excellent
1 year ago

“ 2 lovely days in Tokyo with Maru ”

My family had a great time in Tokyo because of Maru! I reach out to her by email and she was quick and responsive immediately. We met at the hotel lobby and her warm welcoming smile made us feel like seeing an old friend at Japan!! We had adjusted our itinerary a several times during our tours. She is super patient and went out of the way for us and took such good care of us. She help us made a reservation for dinner at a restaurant my kids requested. Because we get lost the previous night ( exploring the city at night with a non working google map) she took us to the restaurant at the end of the tour and showed us how to go back to the hotel from the restaurant. On top of this, she help us buy train tickets to osaka, take us to specific shops to buy items we want to buy, recommend rame... read more

Maru:

Thank you for taking your time to give me such a good review, Nancy. I also felt like we were already friends when we met in the hotel lobby! You have a great personality, straightforward, frank, openhearted, especially super charming, I enjoyed chatting with you throughout our Tokyo tour.😆 I guess you have already arrived at Osaka. Hope you will find something new in lively Osaka and historical Kyoto. Thank you for coming to Japan. 🇯🇵Please send my best regards to Fen, Shirley, and Chloe♬ I’m looking forward to having another tour with you all again! Maru 🌟

mike Mike Japan ( Solo )
Excellent
1 year ago

“ tokyo4corners ”

Spent 2 days with Maru visiting the 4 corners of Tokyo and eating in lovely places. She knows her stuff and I had a great time. Also, by the end I had a good idea of the transportation system. I highly recommend her.

Maru:

Thank you Mike, for the review! Yes, we visited many places in Tokyo and enjoyed authentic Japanese foods together. I’m glad to hear that you can travel by the public transportation system smoothly now. Please let me know how you are spending in Japan again♫ Thank you.

Fiona Fiona Australia ( Couple )
Excellent
1 year ago

“ Four hour tour of Tokyo ”

Maru was an excellent guide. She replied to my initial enquires speedily and followed up with quick responses to my questions( it was short notice). She also offered a tour with some flexibility and this suited us perfectly. Maru provided my husband and I with both historical and cultural details about the places we visited, giving us the personal insight we were interested in. She helped us navigate the Tokyo Metro and gave us confidence in using it independently. Finally as we finished our tour she took us to a delightful sushi bar where we had an excellent lunch served by to charming and skilled local masters. Thank you Maru for a great introduction to Tokyo. Peter and Fiona.

Maru:

Dear Fiona, thank you for your review! As you had provided me your interests, I could make a plan to meet your needs easily. Thank you so much! It was also lucky we could enter the sushi restaurant without queuing🍣. I hope you enjoy the rest of your stay in Japan. Please contact me if you have questions or need help anytime! I’d also like to know how Magome is. Let’s keep in touch♫ Maru.

James James United States ( Family )
Excellent
1 year ago

“ Excellent all the way around! ”

Our family of four had a wonderful experience with Maru. She is so sweet, funny and speaks great English. We all enjoyed our conversations with her. We could not have covered all the ground we wanted to cover in one day without her. Also, Maru took us to a wonderful steak "cutlet" restaurant, the best meal we had in Japan. Have no hesitations recommending her to others.

Maru:

Thank you so much for the wonderful review, James! The weather was good and the the mixture of blue color of your shirts and smiles was brilliant! Thank you for coming to Japan. I’m looking forward to seeing you all again! Maru

Min Ru Min Singapore
Excellent
1 year ago

“ Tokyo Tour - 3rd May 2019 & 6th May 2019 ”

I've booked Maru San for my aunt & mum who were traveling in Tokyo for the 1st times! She is amazing! 1. Maru San was very flexible with the schedule 2. Patient & very helpful with my replies with regards to the trip 3. She is very helpful & punctual with the tours. 4. She was very kind to help my aunt who has difficulty walking to look for elevators etc. Overall, they had a very good time with her and is very thankful for the tours and assistance these 2 days. Thank you so much. Definitely recommend Maru San for as your local guide : )

Maru:

Tuank you Min for giving me such a nice review! The tours with your mom and aunts were very special to me. I felt as if I were back in my mom’s hometown and spending happy time with my relatives. They were so natural and kind... I’m the one who want to say thank you. I appreciate that you gave me the opportunity to spend a wonderful time with them. I miss them a lot.. I’d like to see them again and see you someday, too. Hope they will have safe flights back to their homes. Best wishes. Maru ⭐️

James James New Zealand ( Family with kids )
Excellent
1 year ago

“ Very kind and thorough tour guide, and flexible as we needed more time ”

Maru is a great guide, especially for those with kids. We had a toddler using a pram and it went very smoothly. Highly recommended.

Maru:

Thank you James, for the review. I hope you enjoyed the rest of your stay in Japan and the dinner in Yokohama. I believe you will become a powerful person to make New Zealand more beautiful! Thank you for coming to Japan and finding me! Maru⭐️

Michael Michael United States ( Friends )
Excellent
1 year ago

“ Excellent guide ”

She showed us around shinjuku and we had a great time sight seeing and going for food. It was a pleasure having maru as our guide.

Maru:

Thank you Michael for the review! I hope you still enjoy in Tokyo. I was very honored to be your guide. Please send my best regards to Josh. I’m looking forward to serving you as a guide you again. ☆Maru.

Calvin Calvin United States ( Family with kids )
Excellent
1 year ago

“ Great and Helpful Tour Guide ”

This was my family's first visit to Japan. We spent 2 half-days with Maru, and had a great experience. She is very knowledgeable, has good communication skills, tailored the itinerary to what we wanted to see, and was super responsive and proactive in setting everything up (tickets, restaurants research, etc). Even after our official tour was over, we would send her a few questions, and she would be quick to help us out. In particular, she tried hard to make sure there was something for everyone in her tour (including our two children), which is not always easy! I would highly recommend booking a tour with Maru.

Maru:

Dear Calvin, thank you so much for the great review. Alyssa and Elena were so adorable that I wanted to be with them longer! I am not sure if you know it or not, but Alyssa said " Thank you for the great tour." to me when I approached her at the end of our tour, which almost brought a tear to my eye. It is not easy to say like that for her age. I'd appreciate it if you could tell your daughters that I am looking forward to seeing them in Japan or United States in the future. Thank you for coming to Tokyo and choosing me as your guide. Maru☆

Igor Igor United States ( Couple )
Excellent
1 year ago

“ 2 awesome days with Maru ”

We were a group of 4 adults and we did 2 days in Tokyo with Maru. One day was an evening food/nightlife tour and another full day city tour. Both days were a lot of fun. Maru is a great guide. Her English was good and she was fun to be around, and went above and beyond her duties to make sure we were happy. She was quick to respond to my emails prior to the trip, and tailored our itinerary to our needs. Some of the best meals in Tokyo, was had while she was guiding . As she took us to authentic restaurants and made reservations for us for times we were not with her. When we return to Tokyo, we will surely hire Maru again. Thank you again Maru!

Maru:

Thank you Igor, for taking your time to give me such a wonderful review. I also had a great time with you. Thank you for always smiling and being kind to me. I was very glad to see you enjoying walking around the fish market and eating Tonkatsu lunch. When you come to Japan next time, I would be happy if I could take you to some good places for fishing. Please send my best regards to Julia, Alex, and Nataly. I miss you all. Please enjoy the rest of your holiday. I am looking forward to seeing you again.☆Maru.

Laura Laura Australia ( Family )
Very Good
1 year ago

“ Tokyo half day tour ”

Maru was very lovely with good sense of humor. She showed us how to use the rail system which was very helpful. We enjoyed our tour with her which covered Yanesen, Harajuku and Shibuya crossing. Than you Maru

Maru:

Thank you so much for your kind words, Laura. I’m so happy you enjoyed the tour. Please have a good time in Kyoto. Maru.

Crystal Crystal Singapore ( Family )
Excellent
1 year ago

“ Amazing guide! ”

Maru was extremely accomodating, introducing us to several izakayas and helped us make bookings for our restaurants! Thank you for showing us around Golden Gai, Kabukicho and Omoide Yokocho and introduced us to the izakaya scene in central tokyo! We had a blast! I highly recommend her to everyone whos looking for a guide. She is very fluent in conversing in chinese too!

Maru:

Thank you Crystal, for taking your time to give me the wonderful review! Yes, we visited a lot of places in Shinjuku and enjoyed not only meals but also talking! We laughed a lot😆 I miss smiles of all of you. Please give my best to your mom and dad. Hope I can see you all again. Thank you so much. Maru⭐️

Terry Terry United States
Excellent
1 year ago

“ Beautiful day in Kamakura ”

Maru is sincere, personable, and knowledgeable. Like hiking with a good friend. Maru had all her ducks in a row🙂; the hiking tour included different experiences. Hiking the trails, visiting shrines, temples, and the great Bhudda. Also Included a refreshing lunch on top of Kamakura as well as a stop for crepes when back in town. A memorable day for me in Kamakura. Beautiful day and guide. Thanks Maru.

Maru:

Thank you for the wonderful remarks, Terry. It was the ideal weather to hike the mountain- and we were very lucky to see Mt.Fuji🗻 The lunch meal and Bhudda cookie were so pretty. I’m very glad to hear that you enjoyed the day with me. I’ll try to keep having my ducks in a row- 😆 Thank you so much again. Please don’t forget to let me know when you come to Japan again! Maru⭐️

Bartosz Bartosz Poland ( Business )
Excellent
1 year ago

“ Excellent time in Tokyo ”

Maru is the best :) with huge knowledge of Japan, big involvment in helpinh. Very communicative person. High recommended

Maru:

Hello, Bartosz! Thank you for your kind review. Do you remember that Ueno area was full of people and it was difficult for us to find the seats? However, I enjoyed sitting on a small chair and talking with you a lot. I cannot wait to see you again next time. Let’s arrange next tour together-🚂 Maru⭐️

jon fresrik Jon Norway ( Family )
Excellent
1 year ago

“ An interesting time in Tokyo ”

This was our first visit in Tokyo, and it started with me getting a serious eye infection. Maru was very helpful and we found a doctor open on a Sunday. Even with this bad start it was a fantastic tour, we saw a lot and had a great time.

Maru:

Thank you little Jon Santa san for the wonderful review for me! I bet you enjoyed beer tonight☺️🍺! Hope your eye will get better soon and have great meetings this week. Please tell Linda san to contact me anytime if she has questions when she goes around by her own. I’d like to see you and her again🎈Maru⭐️

Mikael Mikael Sweden ( Couple )
Excellent
1 year ago

“ A wonderful first Day in Tokyo ”

We had a wonderful day with Maru as our guide. We started off at nine when Maru met us at our hotel. We had requested a tour consisting both of the old Tokyo and some of the new Tokyo. Luckily for us the cherry trees were in full bloom so we started off at the imperial palace and moved our way up toward chidora-ga-fuchi park where we had lots of spectacular views of the cherry trees. After that we headed on toward some of the older parts, visiting the area around Kagurazaka. Narrow streets with picturesque stores. Maru found a lovely restaurant for us to take a great lunch on the tatami mat. After lunch Maru took us to Meiji shrine and also Harajuku. Both very interesting although very different from each other, and it was so nice to have Maru to navigate our way both around the shrine, le... read more

Maru:

Thank you Mikael, for the wonderful review! It was very nice sharing the day with you! We certainly accomplished seeing a lot of traditional and new Tokyo. I also enjoyed talking with you and Emy so much that I felt the time passed so fast. Hope you enjoy the rest of days in Tokyo and please come again with your daughters next time. I’d be happy to take them more Kawaii places🎵Thank you again for your kind remarks.⭐️Maru

Yong Seng Yong Singapore
Excellent
1 year ago

“ Guide for Seniors ”

I have selected Maru because of her ability to communicate in Mandarin. She could communicate fluent Mandarin with my parents. She was very helpful in the trip and very resourceful in meeting our needs. She was quick in arranging meet up and pick up points, hence making our trip very convenient even for my parents who can't walk much and we had wheelchairs for our tour.

Maru:

Dear Yong, Thank you for your review! I appreciate being able to help you and your family enjoy the various types of cherry blossoms. You are a hero for making everyone happy! I wish you and your family the best luck and continued good health☆ Maru

Berlinda Berlinda United States ( Friends )
Excellent
1 year ago

“ Night tour with Maru ”

Maru was so kind and accommodating!! Patient and very knowledgeable!!

Maru:

Thank you Berlinda, for the cheerful review! It was very nice meeting you yesterday! Good luck on your job in Thailand and best wishes. Maru 🌟

Laurie Laurie United States ( Solo )
Excellent
1 year ago

“ A day in Tokoyo with Maru ”

I had a 11 hour layover in Tokoyo. I arranged to have a guided tour with Maru during my layover. She was great in communicating with me and creating the perfect tour for me prior to my arrival. She meet me at the airport. She was very warm, friendly and knowledgeable that made my tour also a learning experience. Her tour was very efficient and got me back to the airport as scheduled. We went to Sensoji Temple in Askakusa, Yanaka, Meiji Shrine, Harajuku and ShibuyaCrossing. We also enjoyed lunch together and she taught me how to use chop sticks. She also took pictures of our day together which was a nice touch. I love looking at these great pictures!! I would highly recommend a tour with Maru. She was great!!! If I ever get back to Japan I would definitely take another tour with Maru!!

Maru:

Laurie, thank you so much for taking your time to give me a wonderful review. Yes, we visited a lot of places and found pink colored flowers. You looked very nice with pink color and I think the best pic of that day is the one with Camellia at the snake road. What do you think? I was very happy travelling in Tokyo together. The more we talked, the more I felt you are very pretty person! I’d like to be a cute person like you! ( How should I do?) Thank you l, I’d like to show you a lot of places and would like to share a wonderful time with you again. I know your job is very busy, please take a rest from time to time and take care of yourself. I look forward travelling Japan with you again! Thank you so much. Maru🌸

Miranda Miranda United States ( Family with kids )
Excellent
1 year ago

“ Sightseeing and Shopping with Kids ”

We spent half a day with Maru and had a great time! We visited Meiji Shrine and Harajuku, but ultimately I opted to skip Shibuya crossing because my kids were having so much fun on Takeshita street. Maru went out of her way to share interesting history and culture of our sites, as well as find fun stops along the way. We would definitely recommend Maru for your tour guide!

Maru:

Thank you Miranda for your kind comments. I enjoyed shopping and talking with you! Amira and Rosie were so adorable that I didn’t want to stop chatting with them-! I’d like to show you much more cute places. Please let me know when you visit Japan next and let’s have a ”Kawaii day” again! Thank you so much Miranda! Maru🍮

Daniel Daniel United States ( Friends )
Excellent
1 year ago

“ hakone day trip ”

Maru was an excellent tour guide. She was enthusiastic and knowledgable about the area we went to. The cable car and boat ride on Ashi was the highlights of Hakone. Thanks so much Maru.

Maru:

Dear Daniel, Thank you for taking the time to give me the wonderful review. You are always kind and I enjoyed our tour a lot. Yes, it was lucky that we could ride the cable car and pirate ship in spite of the bad weather! It has been a pleasure to meet you, Rigo, Jose, and Dennis. Enjoy your stay in Japan. Maru⭐️

paul Paul Australia
Excellent
1 year ago

“ A full afternoon and evening with a bit of everything ”

We are an Australian couple who had never been to Japan and we were a bit overwhelmed by the attractions listed in the Tokyo guidebooks. Through a chat with Maru in the weeks prior to our trip we were able to narrow down a list of things we were interested in seeing. Although the list we gave Maru was fairly broad she was able to string together a set of destinations which suited our needs. Thanks to Maru's comprehensive knowledge of the city and public transport systems our day did not involve a lot of wating as we moved seamlessly from one attraction to the next. Where something un-expected occurred such as road maintenance or train delays Maru was able to negotiate alternative routes and keep us on track. Maru's knowledge of the local surrouondings shone through with interesting anecdot... read more

Maru:

Thank you so much for your kind word, Paul. I really appreciate you taking the time out to share your experience. I was very glad to have the wonderful day apprreciating bearutiful plum trees, canola flower field, and a lot of attractions in Tokyo with you! It was my first day I felt spring has come this year. Your eyes were always shining and your smiles made me very happy. Thank you for the amazing day. Looking at the map and listening to your introduction of your neighborhood, I felt I want to visit your town. It must be my turn to shine my eyes because of the beautiful environment in Cairns. Of course, there are much more attractive spots in Tokyo, but I am very interested in your beer brewing. Why don't we visit a beer factory when you come to Japan next time? You can learn how they... read more

Opapunn Opapunn Thailand ( Family )
Very Good
1 year ago

“ Happy Trip ”

Energetic Guide , Very happy trip we all enjoyed.

Maru:

Thank you Opapunn for the comment. I was also very happy to share the wonderful time with you. I look forward to your next visit! Maru☆

Alan Alan Canada ( Couple )
Excellent
1 year ago

“ Maru is the best ”

One word to describe Maru... Awesome. We have done many tours in our lives, Maru was by far the best. Taught us how to navigate subway/train like a pro, showed us around with fun details, took us to a delicious sushi restaurant. She makes you feel like you are family. Maru is interesting, funny, caring and plain simple awesome. Thank you for a memorable day Maru, we miss you.

Maru:

Dear Alan, I appreciate your kind remarks. By booking me well in advance of your visit, you made my job of organizing your tour much easier. Thank you again for allowing me to assist you and Monique. I wish you two all the happiness in the world. Happy Valentine’s day!! Best regards, Maru

Teh Mazni Teh Malaysia
Excellent
1 year ago

“ Trip to Tokyo Disneyland ”

Maru made our Tokyo Disneyland Trip easier and more memorable. She helped us book the Restaurant and helped us choose the rides with less queues as well as beat the line with Fast Passes. It couldn’t have been better and more convenient. And not to mention, my young children warmed up to her pleasant personality instantly. Thank you so much, Maru! はじめまして Hajimemashite

Maru:

Dear Teh, thank you for your kind words. Are you already in Malaysia? I’m very glad that we immersed ourself in the fantasy world together and you all were able to go on a lot of rides despite crowded. Thank you for caring about my lunch or time during the tour. You are very considerate and I appreciate your kindness. Please let me know when you come to Japan again. I’d be happy to arrange your travel plans with Nizam. Hope I can see you and your children again☆ Thank you, Teh. よろしくおねがいします。Yoroshikuonegaishimasu!

Alan Alan United Kingdom ( Friends )
Excellent
1 year ago

“ Tokyo Walking Tour ”

Tokyo Walking Tour

Maru:

Dear Alan, thank you for taking the tour with me. I hope I gave you any help to make your travel plans in Japan. Please tell Adam that I will always support him if he needs any help in his plannings. Thank you.

Karun Karun Canada ( Solo )
Excellent
1 year ago

“ Most dependable tour guide ”

Well knowing there is not much in Narita, she made the best of a evening at Narita. I had a wonderful evening in Narita experiencing the small Japan city experience. She delivered what I was hoping to get out of a small Japan city experience. I highly recommend her!

Maru:

Dear Karun, how is India? thank you so much for your comment. Yes, I like Narita so much that I was very glad to have a great time in the historical place with you! Please enjoy your holiday and I’m looking forward to having another tour soon! Thank you again! Maru 🌟

Maria Maria Indonesia ( Couple )
Excellent
1 year ago

“ Eventhough my parents had a limited english speaking but she has been a great tour guide for my parents during their stay in tokyo ”

My parents had a great time with her and wish to have her in our next trip to japan

Maru:

Thank you Maria for taking your time to give me a review. Your feeling to your parents were conveyed to me and I was very happy to assist them. Yes, indeed, I was not able to explain the historical back ground to them, but I realized again that the common language of the world is a smile.☺️ I’m very looking forward to meeting you and your baby🌟Maru.

Amanda Amanda Australia ( Family with kids )
Excellent
1 year ago

“ A wonderful insight to Tokyo and it’s culture! ”

We had a fantastic day with Maru today as she showed us so many different sides of Tokyo- old and new. She accommodated our requests, especially for our kids who enjoyed the sword shops in Asakusa and the fashion shops in Harajuku! And the ramen we had for lunch was so good!! She was so easy to talk to and happy to answer all our questions, we will definitely recommend Maru to our friends! Thanks again Maru for a great experience we wouldn’t have had without you!!

Maru:

Thank you so much Amanda for giving me such a wonderful comment... I’m very glad to hear that you enjoyed our tour. Actually, I also enjoyed a lot because you were always smiling and I was happy to be with you. I hope you will enjoy other type of ramens and discover other aspects of Japan in Kyoto and Hakuba! As it might rain tomorrow, please stay warm when you are outside. I’m always open to support you during your stay in Japan. Let’s keep in touch! Thank you! 😊

Maggie Maggie United States ( Family with kids )
Excellent
1 year ago

“ Fun Family Trip to Tokyo ”

Maru made a custom plan for our family trip to Tokyo, which included a balance of traditional and non-traditional site-seeing. Our kids were very excited to immerse themselves into Anime and Manga culture. Maru made sure we visited the Akihabara neighborhood and the one major English-translated Manga bookstore section, which we would’ve never found on our own! Conversely, we saw temples, museums and tasted traditional treats. Our ramen-loving kids made it to the #1 rated ramen shop and haven’t stopped raving since. We took the subway everywhere, making us feel more a part of authentic Tokyo city life. But most importantly, Maru was always flexible with her time and planning to accommodate a sudden whim or tired feet. She is a kind and knowledgeable guide. Thank you, Maru! Here is ... read more

Maru:

Thank you so much Maggie for taking your time to write the wondeful review for me. It was a great pleasure that I had an oppotunity to spend great time with you at the end of 2018! We visited a lot of places in Tokyo and Yokohama in 3days and enjoyed several kinds of ramens such as chicken soup ramen in Akihabara, pork bone broth soy sauce ramen in Ramen Museum etc,,,. I'm really happy to hear that you enjoyed Tokyo a lot. The video is very nice! Thank you for letting me join in it! I also enjoyed talking and learned a lot about the balance between job and daily life from you. I miss you and your family already, too. I hope I will see you all in the near future again. Wishing you a safe and Happy New Year!

Kapil Kapil United States ( Family with kids )
Excellent
1 year ago

“ Excellent tour guide and concierge service ”

Maru was extremely helpful as a guide and thanks to her we got to enjoy Japan through the eyes of a Local. She took us to some great restaurants, stores and helped us make the most of our short stay in Tokyo. We were traveling with 2 kids and she kept that in mind with all our activities. She walked us through the Harajuku neighborhood which we all enjoyed. She helped us locate stores that we had researched before we arrived in Tokyo. Will definitely hire her services the next time we are in Tokyo.

Maru:

Thank you so much Kapil for taking time to write the review! I’m glad to hear that you enjoyed your stay in Tokyo. Do you remember you taught me about “ Moshio”? I bought three and gave my friends two. I also use it when I cook. It has a good flavor. Thank you for teaching me about Japanese item😆. You had searched a lot of Japanese products and I learned a lot from you! I’ll definitely research garallies more so that you will be able to find your favorite arts next time. I’m looking forward to seeing you all again. 🌟 Please have great holidays with your family in your home town! Maru😊

Susan Susan United States ( Family )
Excellent
1 year ago

“ Great guide to Tokyo! ”

Our day with Maru was fantastic! She accommodated all of our interests and showed us both the traditional and modern aspects of Tokyo. She was able to give us insights into the history of Japanese vulture and the perspectives of daily modern life. She took pictures of us during our trip and kept us well fed. She even helped us buy JR rail system for our trip to Kyoto the next day!

Maru:

Thank you Susan for your comment. I was very happy to have an opportunity to share the wonderful time with Helen, Steve, Matthew, and you on Christmas eve🎄 I was impressed with Helen’s Japanese skills and heartwarming kindness of Steve and Matthew, and your beautiful smile🌟I hope I can see you all again. Thank you very much. Maru😊

Anne Anne United States ( Family )
Excellent
1 year ago

“ Great three days tour of Tokyo! ”

Maru has great personality and very friendly! We enjoyed our time with her a lot! Thank you, Maru!

Maru:

Thank you Anne for the review! I was very happy to be able to spend 3 days this week! I hope you enjoy the tour to Mt. Fuji tomorrow. Please send my best regards to Alan and Radford☆I’m looking forward to seeing you again😊

Brian Brian United States ( Family with kids )
Excellent
1 year ago

“ Tecommended ”

She was great!

Maru:

Thank you for your comment☆ It was great that we were able to walk around the Shinshoji temple and the garden 🍁in Narita city. Thank you for taking the tour with me. I hope we can have another tour in Tokyo next time! 🌟 Maru

Mr. Gupta Mr. India ( Couple )
Excellent
1 year ago

“ Good Personality ”

Happy with good results

Maru:

Thank you for your review. It was my pleasure guiding your important clients. They were sincere and earnest people and I also enjoyed touring in Hakone and Tokyo. Thank you for giving me such a great opportunity. I hope I can meet you in Tokyo, too! ⭐️Maru.

Jerry Jerry United States ( Couple )
Excellent
1 year ago

“ Fun Day with Maru ”

Maru was a wonderful person to spend the day with in Tokyo. She was upbeat friendly and flexible. A pleasure .

Maru:

Thank you Jerry for your review. The biggest event for me was the local festival in Komagome staton♩I admire you and Margee walking everyday! Hope I can meet you again soon. ⭐️Maru

Kiyo Kiyo Japan ( Family )
Excellent
1 year ago

“ Spur of the moment request ”

Maru responded immediately to my request for a last night whiskey karaoke bar experience for my important clients. I look forward to engaging her services again with a bit mire advance warning!

Maru:

Dear Kiyo, Thank you for giving me the opportunity to serve your important clients last night. They requested to go to Japanese traditional whiskey bar first and enjoyed talking with the bartender. I would be happy if I could be of any help to you again. Respectfully yours, Maru

Brynn Brynn Japan
Excellent
1 year ago

“ A new friend in Tokyo ”

My husband and I did not want to waste the time or energy trying to figure things out when we could have a local guide us, so we booked the Tokyo in a Day tour with Maru. It could not have been a better experience. Maru is the best! She is a true professional who listened to us and did her very best to make sure our experience matched our interests and met our goals for the day. She is also genuine, kind, smart and funny. A true pleasure to be with and a delight to know. We could not recommend her more highly. And hope to one day see her again. Every good wish, Maru --

Maru:

Thank you Brynn for your wonderful feedback. You were very energetic and funny and I enjoyed our day together. I would like to be a woman to go abroad on business trip like you〜. Yes, I hope we keep in touch and meet you again! Please give my best wishes to your husband! I’d like to take the cruise of him to Bahama some day! Good luck on your job and take care🌟 Maru

Nancy Nancy United States ( Friends )
Excellent
1 year ago

“ Great day! ”

Maru was a total delight to be with. She showed us how to navigate the subway and took us to a few key locations and sights. She also took many posed and candid pictures of our group, which was such a nice addition to our tour.

Maru:

Thank you so much Nancy for taking the time to review my service. It was pleasure meeting you all! Thank you for your permission to post photo of you on my page☆ I hope you enjoy the rest of your holiday in Japan🌟 Maru

gordon Gordon United States
Excellent
1 year ago

“ Best guide I ever had ”

For my first trip to Tokyo - I hired Maru She listened to me and surpassed all of my expectations - it made my trip to Tokyo the best trip of my life

Maru:

Dear Gordon, I have no idea how to reply to such a amazing review... I’m glad that I gathered my courage to move back to Japan to serve as a guide. Thank you so much. I’m looking forward to listening to your story in Kyoto. 😌🍵Maru

Joe Joe United States ( Solo )
Excellent
1 year ago

“ The best way to experience Tokyo ”

On previous visits to Tokyo, I found it very interesting to observe the culture, and watch the local people going about their business. But Japan is very unique, and it is difficult to understand all that’s going on. As a foreigner, you cant shake the distinct feeling of being an outsider watching things from a distance. Maru changed all that for me. Within a few minutes of meeting Maru, I felt completely relaxed and at ease with her. It was obvious that she is a genuinely nice person who is eager to share her knowledge and experience. 45 minutes into the tour, I felt as if I was walking and talking with a friend who happened to live in the neighborhood. I only had a few hours with her, but In that short amount of time I gained a better understanding of the Japanese culture than I did i... read more

Maru:

Hello, Joe. Thank you very much for your impressive comment.. It's a great pleasure for me. Visiting Shrine, eating Matcha ice cream, talking at a cafe... it was only a short tour, but I had a fantastic time with you! I’m looking forward to having another tour with you again soon! Would it be in Narita next time? 😊Thank you. Maru.

Trish Trish Australia ( Family )
Excellent
1 year ago

“ OUR FABULOUS DAY WITH MARU ”

First visit to Japan, thank goodness for Maru. My 9 year old granddaughter was kept entertained for our day experience in Tokyo. Maru certainly knew her way around and special attractions top of her list. Could not manage trains without Maru.Great communication skills. Thank you for your caring and patience. We highly recommend Maru for future travellers without hesitation

Maru:

Thank you Trish for the wonderful review! You are so sweet and beautiful Stella is so adorable that I felt happy to spend a great day with two of you♫ We went to Asakusa, Tokyo Sky tree tower, Harajuku, Shibuya yesterday. There are still many places waiting for you in Japan! Please enjoy yourself to the full♡ Thank you for coming to Japan. Maru

ken Ken United States ( Solo )
Excellent
1 year ago

“ Tokyo day sightseeing and shopping ”

Maru is a lovely person and fun. We to Tsukiji market and Asakusa to get Japanese knives and to Sensoji temple. Great day!

Maru:

Ken, Thank you for your review! It was very nice meeting you. I had a great time with you to look around for the best Japanese knife shop. I believe that your thought that you really want to present your friends the perfect gift would definitely reach them. Please take care of yourself and have wonderful days in Japan🌟 Thank you. Maru

Amelia Amelia Indonesia ( Family )
Excellent
1 year ago

“ A day trip to Hakone ”

This was our first trip to Japan and we wanted a day trip to Hakone to cover all the sightseeing spots. Maru organised a good plan for us but unfortunately a typhoon hit the city the night before and the train, ropeway and pirate cruise ships were cancelled. She quickly came up with a plan to take us to other places and was cheerful, helpful and and so accommodating to all our requests and patiently waited for us when we were at the onsyen for an hour. She was modest and happy to join us in our meals and I felt truly happy to have her as our guide. She gave us great tips on where to shop and visit in Tokyo, assisted us with our JR Passes for our train bookings to Kyoto and showed me how to use the subways around Tokyo. I highly recommend Maru for any first timer to Japan. My trip to Hakone... read more

Maru:

Amelia! Thank you for your lovely review. It’s very kind of you to take the time to post it. It was great to meet you! I had been worried about the weather but very happy that we had a great time with you in Hakone. I hope you bought the bag in Harajuku! Thank you for the souvenir a lot. I’ll definitely prepare bread for tomorrow breakfast🎶 I’m looking forward to meeting you again! Maru

Kaitlan Kaitlan United States ( Friends )
Excellent
1 year ago

“ Great day with sweet Maru! ”

We had a fabulous day with Maru. She was very friendly and so knowledgeable. She was also very willing for us to request what we wanted to do and more than happy to accommodate us. I would highly recommended her to anyone and would be thrilled to utilize her services in the future.

Maru:

Thank you Kaitlan for such a good review! I am very glad to have an opportunity to spend a wonderful day with you. I’d never forget your beautiful smile. I hope you are having great days in Takayama and please enjoy the rest of days in Japan. I’d like to try the Mt. Fuji with you again!!

Ajay Ajay United States ( Solo )
Excellent
1 year ago

“ Excellent value ”

Maru-san was great guide for first timer like me in Tokyo. From the get go she has been very flexible and consultative to establish itinerary based on my interest and limited time I shared with her. She has a great communication skills and in depth knowledge of the places we visited I would certainly look out for her during my next trip to Tokyo to cover other places which I could not cover this trip. Thank you Maru-san.

Maru:

Ajay san! Thank you for your kind comments. The night view of Sensoji temple was so amazing and it’s a pleasure sharing the beautiful scenery and great time with you! I’m looking forward to meeting you again soon! Maru

Linda Linda United States ( Solo )
Excellent
1 year ago

“ Day in Tokyo ”

Terrific day in Tokyo. Maru maximized my time to visit important historical sites and fun hip *******. She was very flexible adjusting our schedule given my interests and record high temperatures. A pleasure to spend the day together. Her English is excellent. I’d highly recommend her. Thank you Maru for a memorable day.

Maru:

Thank you Linda for taking your time to give me a comment. I had a meaningful day with you yesterday. I learned a lot from you. Words cannot express how much I appreciate your kindness... I won’t never forget every word you gave me. Please have a great time in Japan. Thank you so much. Maru

Davina Davina United States ( Couple )
Excellent
1 year ago

“ Fabulous walking tour of Tokyo’s highlights ”

Maru did a phenomenal job leading us through Tsukiji Fish Market, Asakusa, Senso-ji Temple, Omotesando, Meiji Shrine, Harajuku and Shibuya. We walked nine miles but didn’t mind at all because Maru provided historical and cultural insights along the way and was organized, friendly and attentive. She also helped us figure out the subway system so that we could explore Tokyo confidently on our own after our tour concluded. We highly recommend her!

Maru:

Thank you so much for your kind words, Davina. You are very energetic and gentle. I enjoyed talking with you so much that I didn’t notice we had walked so long! You have already mastered Japan’s transportation system. I’m sure you can get to anywhere you want to go. Please take care of yourself and enjoy the rest of your stay in Japan!!

Charly Charly Australia ( Business )
Excellent
1 year ago

“ Great sightseeing a in very warm Tokyo ”

My colleague and I were in Japan on business trip and had an unexpected day to spare in Tokyo. Maru was our guide and showed us around the city. She was very nice and helpful, she was very flexible to adapt to any of our request and follow our pace, always smiling and happy to answer any question we had. Would recommend Maru.

Maru:

Dear, Charly. Thank you for taking your time for the review and choosing me for your guide. I am happy that you enjoyed your stay and I am looking forward to meeting you again in Tokyo ★ Maru

Ajaguy Ajaguy Japan
Excellent
1 year ago

“ exceptional visit ”

I spent 2 days with Maru visiting Tokyo. Maru is a very friendly guide and very Professional ! She knows a lot about the japanese way of life and I learned a lot about Japan thanks to her. She is very smart, dynamic and very funny. I recommend you to hire her and you will know better about this fabulous place

Maru:

Ajaguy. Thank you for the good comment! You must be at your sweet home now. Thank you for visiting Japan and finding me. 2 days spent with you were very special for me. I miss you.. I'd definitely visit your island someday to see you. Thank you again. Maru

Joe Joe Australia ( Family )
Excellent
1 year ago

“ Maru the excellent guide ”

My family absolutely loved Maru. She assisted in every way possible within our tight timeframe. Excellent English Speaking skills.

Maru:

Hello, Joe. Thank you for the comment. I am always trying to do my best to provide good services but sometimes encounter some difficulties. Your comment encouraged me a lot. Thank you! Have a good Sunday. Maru

deepka Deepka United States ( Family )
Very Good
1 year ago

“ Afternoon in hakone ”

She met us at the train station. Since the weather was bad n we were not able to hike n visit owakudani she took us on a walk around hakone.

Maru:

Hello, Deepka. Thank you for the comment. I apologize to you that I was not able to provide you and your family a good experience in Hakone. I’ll learn more and do my best to become a person who can offer better alternative tour. I’m so sorry. Maru

Gilles Gilles Belgium ( Solo )
Excellent
1 year ago

“ The best way to enjoy a great tour experience and learn about japanese culture ? Call Maru! ! ”

Because of Maru, my trip to Tokyo was really an excellent experience. She is dynamic, knowledgeable, super organised, helpful, efficient, friendly and her positive attitude is really contagious. On top of that, Maru really loves what's she's talking about. That makes the difference, you will fully enjoy the tour and have a lot of fun learning about japanese culture. If you want to discover food, museums, entertainment areas and what makes Japan so special, just call Maru ! She will be the perfect guide if you're travelling alone, with colleagues or with your family. That's why I highly recommend her. Enfin, si comme moi, votre langue maternelle est le français, vous pourrez en plus échanger quelques mots avec elle. Elle en a commencé l'étude. Je vous recommande vivement de penser à ... read more

Maru:

Gilles. Thank you for the wonderful comment on me. I know there are a lot of things I should learn more about guiding but your message encouraged me a lot. I would really like to travel Tokyo with you again. Miss you a lot. I’ll explore Tokyo more so that I will be able to take you around here much more interestingly. I’m waiting for your coming to Tokyo again soon.

Cally Cally United Kingdom ( Family )
Excellent
2 years ago

“ Excellent tour of Fish Market. ”

Excellent tour of the fish market with a delicious Japanese breakfast. Maru gave us wonderful information about the market and the future of it. We had lots of fun eating our way around and came away with some wonderful souvenirs. Thank you again Maru. We would highly recommend her.

Maru:

Thank you Cally for the good commend. I am glad meeting you and having fun in the fish market with you. Hope you and your family have great time the rest of days in Japan. I’m looking forward to meeting you again!

Michael Michael Japan ( Family )
Excellent
2 years ago

“ If you want a great touring experience Maru is awesome ”

Maru is a great guide with a lot of knowledge of the sights and sounds in Tokyo. She listened to our interests and needs and was able to customize our day to maximize our experience. I would definitely hire her during our next trip to Tokyo.

Maru:

Thank you Michael san for the review. I am very happy I met you and your family members. I will continue studying about guiding and Tokyo so that you can enjoy more next time. Thank you for coming to Japan. I’m looking forward to meeting you again.

Thoma Thoma Japan ( Family with kids )
Excellent
2 years ago

“ Fun day in May ”

When staying at the Tokyo Disneyland Hotel we wanted to experience the traditional and modern Japanese culture around the Harajuku area and Maru was the perfect fit for our day. We began with the Meiji Shrine, strolled down Takeshita Street and ended our day walking across Shibuya Crossing, the world's busiest intersection. Throughout our day Maru would provide background and insight to what we were seeing and talk about daily life in Tokyo, which we compared in our conversations to our home in Colorado. We could not have asked for a better day, I would highly recommend Maru.

Maru:

Thank you Thoma for the very nice review. I hope you had great time in Japan and hope you get the chance to come back and go around Tokyo with me. Maru

Remi Remi United States ( Solo )
Excellent
2 years ago

“ Great guide and make you feel welcome!!!! ”

To those who are stopping by Triplelights, I welcome you and I hope you enjoy your stay in Japan, and you guys are probably browsing through who is the best tour guide for you. Let me be the first to say that Maru was amazing! She is very friendly and really attentive. Shes interacts with you just like how a friend does. She takes you to the place you want to go to and even askes if there is anywhere you want to go or even want to shop. So if you want to have a great conversation and also see the great hot spots in Tokyo, Maru is definitely the right person. I highly recommend her.

Maru:

Remi san. Thank you for the comment. It’s very nice meeting you yesterday. I hope you have good time rest of days in Tokyo. Good luck on your business and please come visit Japan again. I’ll learn more about Japan in order to be able to guide you better. I am looking forward to meeting you ( and your family!) again.

I changed my name from Ai to Maru. Please call Maru now. I’m sorry for the inconvenience. I’m looking forward to meeting you in Japan!

☆Please ask me my availability before you book my tours. Thank you.☆
☆预定前提前联系我。谢谢。☆

☆To Hakone, Kamakura, Nikko, Yokohama, Narita, I need to ask you to cover the transportation fee. Please contact me before booking.
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Maru's availability may be outdated. Please contact.
Cities where I can guide: Chiba , Hakone , Kamakura , Narita , Saitama , Tokyo , Yokohama

Languages 简体中文 ( Business ), English ( Business ), Japanese ( Native )

Reviews
(95) Reviews
Hourly rate 39 USD Price up to 5 people
( Max : 10 People )
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