Home Japan Tokyo TripleLights Reviews




1 day ago |   by Thomas

“ Knowledgeable Fun and Experienced Guid ”

Akira was an exceptional tour guid. We used him for two full days. We visited numerous points throughout Toyko. He was extremely flexible, especially when we had decided to make some last minute changes along the way. He also took us to some very unique, locals only places, that we likely would have never expericed had we done things on our own. Thanks to Akira we were able to make the best use of our time in Tokyo. Akira is a great ambassador to his nation and does a more than sufficant job of explaining everything in great deatail. You will not be disappointed if you use him as your guid.

1 day ago |   by Jess

“ Amazing afternoon Tokyo tour! ”

Kaneo is a fabulous tour guide that went above and beyond to make our tour of Tokyo wonderful. Using the subway system I was able to create my own tour to see the sights easily with Kaneo’s help. Kaneo was wonderful with the children and spoke English very well. I would highly recommend him to anyone looking for a tour of Tokyo.

2 days ago |   by Susan

“ Half day tour of Tokyo ”

We thoroughly enjoyed our tour with Yuki, visiting the famous fish market and the Imperial palace gardens. Yuki was first class, knowledgeable, competent and his English language skills excellent. Thank you for helping to make our one day in Tokyo memorable.

2 days ago |   by Steve

“ Meiji Shrine and Harajuku ”

Thank you Motoko for a fun and informative tour experience. Your guidance around Meiji Jingu was outstanding, we came away understanding a lot more about Japanese history and beliefs. Also really appreciated you detouring to the ginko tree avenue and then taking us to the rugby union game at end of tour. See you next time!

3 days ago |   by Krishiel

“ Tokyo city tour ”

Mr. Shin is the best tour guide we have while in Japan. He is very accommodating and gives advices, tips and directions for us to enjoy our entire stay in Japan. He even meets with us upon arrival in Tokyo eventhough it is not yet the schedule of our city tour. He really takes time to check on us if we are doing well in Japan. The tour is very informative and worth it. He knows Tagalog also. We highly recommend mr. Shin.

Very Good
3 days ago |   by POLLY

“ Good and responsive ”

I have a very good experiences with Japan Van. Good and polite driver. Very responsive staffs from Japan Van. Although the driver do not speak in English, but we can always communicate with their staff from the office, who has a very good English. Also, the driver uses the google translate to communicate as well. In which we do not find any difficulties in communication. Also, we have a pleasant trip with Japan Van.

3 days ago |   by Mark

“ Kyoto Family Trip ”

Tokie Tanaka was our guide in our Kyoto trip and she was an excellent guide! 1st, We had our Kyoto trip first week of December, and we finalized our booking December 1st. First, Communicating with her was easy using the websites messaging system and her response time with my inquiries was quick and detailed. Second, I love history, my wife loves photography, my kids love Pokemon, and she took considerations of our personal preferences and made us a customized trip based on our interests. We were in time constraint, and she suggested time frames on each visits to maximize our tour. Third, she knew her craft, knowledgeable and provided information about the places we visited, answered all my questions well about our tour. I asked her about hotel recommendations and she suggested an excellent hotel, for a family, inside the station with 4.5 star rating! Fourth and finally, she was very friendly and hospitable, her wearing a Japanese outfit made her unique too! I will definitely recommend her to my friends and family!

3 days ago |   by Jawhardeen

“ Great! - Thank You Masayuki-San ”

We really were lucky to get a helpful and kind guide like you Masayuki-san (Masa). All of us thoroughly enjoyed the trip that day. We booked him in a short notice and he was able to deliver explicitly!!! He helped us to book a van for our family - 9 of us to explore Mt. Fuji and its surrounding area in our prepared itinerary (1-day tour). Was able see the beauty of Mt Fuji from different areas. We find him helpful and courteous in his attitude. Highly recommend for his services…Thanks Masa-San and hope to see you again on our next trip to Japan.

4 days ago |   by Christine

“ Kyoto at Night Tour with Ryoji ”

The Kyoto at Night tour with Ryoji was educational, as well as thought provoking. His overview of the spectacular hidden garden and canal was so intriguing. A highlight of the tour was our view of a maiko in the tea house, where she graciously permitted us to take a photo of her. Ryoji's night tour is historically evocative and atmospheric, even showing me some small shrines down unassuming alleys. Please seek him out if you want a truly memorable Kyoto experience!

4 days ago |   by Sukhjeet

“ A great introduction to Tokyo ”

Dai was a great guide and would recommend this tour for those wanting to see the 'main' sights in a single day.

Very Good
4 days ago |   by Julia

“ Friendly ojisan ”

On time ! Never disappointed us ~ airport pick up, hotel pick up, meet up point pick up ! All really on time and we met a very experienced driver !! Even though he is 74 years old ojisan. His energy never look like his age! His driving skill during heavy snow also excellent !! Overall just “Best” Thanks for all ! Really appreciate him , wish can come again and meet him up. 👍👍👍

4 days ago |   by ANNA

“ Kyoto tour ”

Mitsuyuki is very punctual and is an excellent guide.

5 days ago |   by Nga

“ Excellent Tour guide-Highly Recommend ”

- Very friendly - Speak English very well. - Very flexible to accommodate our various stops of interests. - Dai is a wealth of interesting tidbits and great information everywhere we go!

5 days ago |   by Bill

“ Day trip to Kamakura from Tokyo ”

Four of us had a fantastic day touring the sights of Kamakura. Yuki met us at our hotel and that helped streamline our day so we didn’t have to figure out navigating through the train stations. Yuki was very informative in regards to the history at the sights we visited. I would highly recommend Yuki as a tour guide as our day was fun and full of Japanese history. Excellent day tour with Yuki from Tokyo to Kamakura.

5 days ago |   by David

“ Wonderful introduction to Kyoto ”

Ai is a funny and charming tour guide and I had so much fun exploring Kyoto with her. She helped me navigate the subway, locate a temple I wanted to see, and even helped me find a gift I was looking for. All of which would have been quite a challenge for me alone. If you are in Osaka or Kyoto and you need a guide for either city, you cannot do better than Ai.

5 days ago |   by Serene

“ Osaka and Kyoto Tour ”

Our driver was punctual, warm and funny. Together with our tour guide which we got through Triple Lights as well, we really had a memorable and enjoyable trip. The van was new and clean. We were pleasantly surprised to get bottled water, umbrellas, wet tissues - all provided in the van. Last but not least, the free wifi kept everyone happy in the van!

5 days ago |   by Francesca

“ Thoughtful, professional, attentive, great English ”

We were a family of 10 adults and my 2 year old nephew... ... my parents are 2 seniors at the ages of 75 and 88 yrs old so mobility,walking, and getting around posed a bit of challenge for our tours and our group around Kyoto and the temples which required a bit of walking As soon as I contacted Mari via Triplelights she was immediately responsive and went out of her way to help us and she found us transport solutions by booking vans that could accomodate 12 of us! It was easy to communicate with Mari because she spoke very good English having lived in the US and was very attentive and thought ahead and crafted our itinerary to our needs and also included what we wanted to see Would have wanted a little bit more history and information about the places we visited. We went to the Golden Pavillion, the Arashiyama Bamboo Forest, Fushimi Inari Sheine , and we walked through the streets og Gion and Higashiyama. Overall we had a wonderful experience in Kyoto isnd t was made alot more easeful with Mari as our guide. Would recommend booking her as our guide. Thank you Mari!

5 days ago |   by Corinne

“ Arashiyama bike tour ”

Keiko was a very friendly and helpful guide. We had a great time seeing many temples and shrines in Arashiyama — we covered a lot of ground and the fall colors were incredible. Thanks, Keiko!

Very Good
5 days ago |   by Analyn

“ Your tour is applicable only for FIT for walking and subway tour. ”

Nice and very accommodated.

6 days ago |   by Farahin

“ Insightful ”

Yuka was very insightful in sharing its history -besides the ones of its architectural values and significance. Was an easy going kind of tour and much have been learnt! To add, Yuka was so patiently accommodating to my issues with timing on the day of my tour and was amazingly generous to have let me geek out by being in the capsule a tiny bit longer.

Very Good
6 days ago |   by Jackelyn

“ Nice and flexible trip! ”

We enjoyed fumi san’s guidance a lot! My son says he misses her!

1 week ago |   by Monique

“ Energetic knowledgeable accommodating young man! ”

Enjoyed our day with Koichiro navigating our way around a large, crowded city. He took us to some of the quieter outskirts of the city and we explored some of Tokyos quirkier sites. A handsome young man, and very helpful to guiding us for the next day via subway directions so we could explore on our own without getting lost!

1 week ago |   by Tommy

“ Great Guide ”

Uemitsu not only gave us a great tour but help us with tickets to North Japan on the bullet train. He is truly dedicated to providing great service. AAAAAA Rating

1 week ago |   by Khalifa

“ Perfect guide in Kyoto ”

He was very friendly and kind god bless him.

1 week ago |   by Valerie

“ Akira-San: highly recommended!! ”

Akira is such a patient, heart warming, caring and a very hospitable guide. He is very proactive in his approach towards ensuring that you are comfortable with the itinerary and makes the effort to keep in touch with you from the time you engage his services right up to the last day. He has made my family, friends & I feel so welcome and at ease. Thank you Akira-San for such a wonderful time and enriching us with the Japanese history & culture. We will definitely recommend Akira-San to our family & friends should they visit Japan Tokyo. Wishing you best endeavours in 2018!

1 week ago |   by Deborah

“ A Day Trip to Kawagoe with Ms Riko ”

Ms Riko was very patient and understanding from the moment we started on our plans to the end of the trip. We booked a customised day trip to NIkko initially. However, due to unforeseen circumstances, we needed to change the plans to visit another destination. Ms Riko was gracious and thoughtful and recommended alternative itineraries that suited us better. We chose Kawagoe instead. During the trip, Ms Riko shared her knowledge with enthusiasm and took time to know us better too. We had time to explore the streets and tourist spots in Kawagoe. We were not rushed. We had an awesome day with Ms Riko. Thank you, Ms Riko.

Very Good
1 week ago |   by Valerie

“ Sapporo tour ”

He is an Accommodative and friendly guide . He can adapt to last min changes of the itinerary. Helped my kids during their skiing lesson and he fulfilled most of our request throughout the journey . Overall we give him a 8/10 . He needs to improve on his command of English otherwise all are good ! Keep up the good work and thanks for the wonderful 5 days journey

1 week ago |   by Serens

“ Tokyo day trip ”

Many thanks to Riko for her excellent service and guidance bring us (Family of 4 include 2 kids) around in Tokyo. Riko has even extended her service by helping us to baby sit our children at time so that we have some free time to rest and enjoy our trip. Thank you Riko for your good service.

1 week ago |   by Alex

“ Able to adapt the itinerary as we went along ”

Was in Tokyo on very short notice and as I liked her reviews I picked Michiko. Very nice lady that really knows Tokyo well. I didn't have a lot of sights on my list as I didn't have much time to prepare, so she came up with ideas for me as we went along, which was great, i.e. taking the boat to the national garden as I saw the boat terminal and wanted to try it. Highlight for me was the little restaurant (sits 8people max) she took me to, were *******ted with all the locals and tried all types of local specialties. Would recommend her to any1looking for a real authentic Tokyo experience.

1 week ago |   by Kara

“ Fantastic day ”

We had the most wonderful day with Sachimi. She is a wealth of information and likes to have a laugh too! We (family with 2 older teens) really enjoyed the day and are so pleased we toured with her. Thank you again Sachimi!

1 week ago |   by Manisha

“ Visit to Kamakura ”

I had booked a trip to Kamakura for 3 people and I ended up getting sick last minute. Yoko took my elderly parents who are in their 70s to Kamakura on her own and treated them so kindly and slowed down the pace of the tour for them. Was so glad that we had Yoko as a guide!

1 week ago |   by Ford

“ Day tour of Tokyo ”

One of the best guides ever - fully informed about history, religion, nature. Yukiko planned a wonderful day tour of Tokyo based on our particular interests and arranged everything from transportation to lunch. Outstanding

1 week ago |   by Karen

“ Visited Shibuya, Harajuku, Meiji Shrine, Shinagawa, Odaiba, Tsujiki fish market, Ginza ”

Masaharu is a great guide, he tried to make our tour very interesting as we discovered many Tokyo neighborhoods. He was also very patient to be on our rhythm. Recommended! :)

1 week ago |   by Ronald

“ Private Rental Van Hakone Mt Fuji Trip ”

The van was huge (fits up to 18 people), clean, big windows for spectacular view, and the driver we had was excellent. We had so much fun with all the places our driver brought us. He was so accommodating, very polite, and superb or excellent customer service. Thank you very much for making our trip memorable.

1 week ago |   by Michael

“ Excellent guide covering Nagano area ”

Tikeshi was very knowledgeable and made for a very fun day around Nagano. His English is excellent and he was very flexible around my schedule. His insight and conversation made for a great trip. He developed a schedule and then let me stay as long as I needed. He also included an extra sake stop at my request. He was fun and friendly and made my trip great!

1 week ago |   by Grace

“ Our First Evening in Osaka Dotonbori Experience ”

Nobuyuki was a really good tour guide. This was supposed to be a foodie tour and we enjoyed our dinner eating Osaka’s famous okonomiyaki. We walked around Dotonburi enjoying its sights. Nobuyuki knew a lot about history. We enjoyed our evening with him. Before our tour, Nobuyuki made sure he knew where to bring us to. We had pre tour email exchanges so he knew our preferences. Great experience.

Very Good
1 week ago |   by Duy

“ Customized Kyoto day tour ”

Mr. Masaki Hira was very knowledgeable of history and accommodating to fit all our trip itinerary. He's very helpful at taking our photos, overzealous at times, and emailing them to us afterwards.

1 week ago |   by SHAYAN

“ Very Humble and Professional Person ”

Mr. Nobu is a very humble and nice person, although my tour with him was a short one, but I found him very helpful and courteous in his attitude. Will highly recommend for his services.

1 week ago |   by Jesse

“ A really amazing day. highly recommend. ”

We had a fantastic day touring Tokyo with Kim. He contacted me shortly after booking asking me what kind of places we wanted to see. We exchanged a few emails to setup the list of places. He met us on time in the lobby of our hotel and we toured the city together. He is very knowledgeable about Tokyo, its history, culture, and customs. He is very easy to talk to. He lived in USA for several years so he is fluent in English. He did more than just the tour. We were going to Mt. Fuji the next day and my girlfriend needed warm clothes. Kim took us shopping, and when the outfit she liked wasn't in her size on the rack he discussed with the staff and they found her size. All around a wonderful experience that set the good mood for the rest of our vacation in Tokyo.

1 week ago |   by Veronica

“ Excellent day in Tokyo! ”

Masaharu is an excellent guide and I would highly recommend him! I was in Tokyo for a few days for work and found myself with an entire day without meetings and decided to get a guide to show me the highlights. He is very knowledgeable, kind and adjusted the tour just for me. We stopped and had the most delicious lunch I would have not found on my own. He also offered to take my picture at every stop! Thank you Masa for such a great day!

1 week ago |   by Amanda

“ We highly recommend Yukiko! ”

Yukiko was a fantastic guide. She speaks English very well, and she is informative. Yukiko led us (my husband, 10 year old daughter and me) around Tokyo on a custom tour. I had given her a handful of places that we wanted to see and Yukiko arranged everything. She met us at our hotel, and we took the subway to the Tsukiji fish market. From there, we walked to a restaurant where she had previously made reservations. After lunch, we walked to the Hamarikyu Gardens and drank tea in a teahouse overlooking the gardens. Next we took the riverboat to Asakasa and visited the Senso-Ji shrine as well as walked down the souvenir street. From here we took the subway to Akihabara. Knowing our interests, she took us to specific stores that we would like. From there, she showed us how to take the subway back to our hotel. We would have never been able to see as much as we did without Yukiko’s help. We took this tour on our very first full day in Tokyo, and it was the best choice. Yukiko did a great job of explaining the subway system, helping us to purchase a pasmo card, explaining customs explaining the history of the sights. She is patient and wanted us to enjoy ourselves. Yukiko was wonderful with our daughter who had many questions; and she even brought along a worksheet to teach her Japanese. We really liked her personality and she was really nice to be around. The Morris Family, Atlanta, Georgia, USA

1 week ago |   by Matthew

“ Fantastic English speaking guide for Tokyo ”

We had a day you’re with Akira in Nov 17. Akira is a fantastic guide, fluent in English, very knowledgeable of Tokyo, Japanese customs and traditions, and Local history. He met us at our hotel on time and organised a great introduction to Tokyo tour for a full day. I would happily do another tour with Akira and would recommend him to others. We are a family with two teenage children from Australia and only speak English.

1 week ago |   by Tariq

“ Great Visit ”

Was very entertaining Hiro (not Hero) and good fun and very informative and accomodating. Would strongly recomend him to any english speaker visiting Kyoto.

1 week ago |   by Craig

“ Tokyo tour with Mayumi ”

Mayumi was punctual, patient and an awesome host for our tour of Tokyo. Her knowledge was excellent and informative delivered with great English. She was kind and caring for my family and our interests. I would not tour Tokyo without Mayumi. Thank you so much for a great day my family loved!

1 week ago |   by Joanna

“ Wonderful trip of Kyoto and Nara ”

Hideo-san picked us up at the hotel in Osaka at the designated time. He showed us a planned itinerary of our trip. I made a request beforehand that I was with some seniors so walking needed a lot of breaks. We used the train the whole time. Hideo-san was very patient and accomodating of our requests. I will recommend him to friends who plan to do a trip to Osaka.

1 week ago |   by Dev

“ Great tour of tokyo in one day! ”

I came to Tokyo for a few days from New York. Riko showed me around for my first full day in the city. She did a great job planning an itinerary that gave me a full overview of how the city is laid out and ways to access different neighborhoods. Riko also knew the good local shops and areas for me to see to ensure I saw the full local experience. I would recommend hiring Riko!

1 week ago |   by Monica

“ Mr. Yamamoto Yutaka Rocks! ”

My husband and I were in Kyoto for two days in late November. Our driver, Mr. Yamamoto Yutaka, was knowledgeable, accommodating and extremely professional. We made some last minute changes to our itinerary, and it did not bother him at all. He showed us places that were not even on our list. Once he knew we were there to see the fall colors, he took us to the number one fall leaves spot in Kyoto although that location was so busy. He did not mind the extra burden on him. He asked us about our food allergies and took us to a family restaurant with excellent food choices. He even asked the wait staff for us to sit in the tatami room. We communicated in English with ease. He wrote a detailed timeline and drew a map of meeting points for us. Thank you so much, Yamamoto-San, for making our trip an unforgettable one. We will be back.

1 week ago |   by Lynda

“ Informative Tour of Nagasaki ”

Yoshiharu gave us an interesting and informative tour of Nagasaki including the Atomic Bomb Museum, Peace Park and the Dutch residents area. We also had a delicious lunch of Nagasaki's famous Chinese dish.

1 week ago |   by Larry

“ A great autumn day with Yoshie in Nara and Kyoto ”

We had a great November 23 tour with Yoshie. His breadth of knowledge about the sites really enhanced our appreciation of what we were seeing. Yoshie is a very personable, friendly chap who clearly enjoys people and explaining Japanese history and culture. The primary reason for our trip to Japan this time was to see the autumn colours, and we were definitely not disappointed. We strongly recommend Yoshie as your guide!

1 week ago |   by Jasmeen

“ Good experience ”

Took great care of my family.

Very Good
1 week ago |   by Ana

“ Nara and Kyoto Tour ”

I am satisfied with the service of Mitsu-San. It is a good thing that he has a car especially if you are travelling with a senior or kids because there will be a lot of walking. He is very accommodating with our queries even if we haven't book our tour yet. I will definitely recommend the service of Mitsuyuki.

1 week ago |   by Leon

“ A lovely guide who speaks English very well ”

Haruko was sensational. She met us at the airport and effortlessly took us around Tokyo to our various set meetings. She was always on time and very helpful. We would definitely use Haruko again.

Very Good
2 weeks ago |   by Roger

“ Excellent Tour Guide ”

Masaharu has been very helpful in the planning and execution of our customised tour. During our planning stage, we have made many changes and Masaharu accommodated to most of them. My guests are also highly satisfied with the service rendered and they commented that they had a wonderful time in Japan. I will definitely recommend Masaharu without any reserve.

2 weeks ago |   by Teddy

“ hiroyuki -san is a very knowledgeable and helpful guide ”

our kyoto tour was ably organized by ********** helped us navigate thru the different transport means to get to the places in our itinerary. he made sure that days before we got to kyoto,he had already sent us a detailed itinerary to coverall the places that that wanted to visit. he has a cheerful disposition that made the 1day tour so much fun.i would definitely recommend those who plan to visit kyoto to get his services.

Very Good
2 weeks ago |   by Carol

“ Kyoko took us to Korakuen Garden, the Imperial Palace, Hibiya Park and we ended at Ginza. ”

She was very knowledgeable and provided a lot of information about the history of the area. She was energetic, pleasant, and engaging.

2 weeks ago |   by Samantha

“ Lovely Tokyo ”

Nobu was very experienced and answered all our questions. We were very jet lagged and still kept going, He adjusted the itinerary to our needs. He was so nice and showed us all the great spots we should not have missed on our short trip!! The fish market was great, the shoji temple, this beautiful park and an amazing boat ride. We even hat awesome ramen for lunch that we would never would have found on our own!!

2 weeks ago |   by Maria

“ A wonderful day in Tokyo! ”

Wow! what a wonderful day we had with Yuko as our guide for a day in Tokyo. Yuko met us at our hotel and we discussed with her what sights we wanted to see on the day, nothing was too much trouble and Yuko spoke very good English. We were a family of 5 adults from Australia and were hesitant to book with a company we knew little about however having a private tour guide was certainly a cheaper and more intimate way to tour the sights than going on a formal tour. Our tour consisted of a visit to Harijuku - the shopping was incredible, we also went into an Owl Cafe what a wonderful experience. We saw the Imperial Palace, visited a temple and stopped for a delicious BBQ lunch. We were so happy that we had chosen such a knowledgable guide who was willing to share her culture and the history of her country. We are missing the weather of Japan it is very hot In Australia. Thank you so much again Yuko, We hope to see you again! Kindest Regards, the Griffiths family

2 weeks ago |   by Joyce

“ Snow for the Hawaiians ”

We live in Hawaii and have few experiences with snow. Junichi expertly escorted us on a snowy day while *******ted, shared and laughed on our customized tour. Doumo arigatou gozaimashita!

2 weeks ago |   by Amanda

“ Wonderful Tour of Shrines and Temples ”

Our small group of ex-pats hired Kazuo-san to take us around to some shrines and temples and explain the differences between the two main religions here in Japan - Shintoism and Buddhism. Kazuo-san was a excellent guide and very prepared for our tour. He even made a notebook for each of us with explanations of all the different aspects of both types of religious buildings and what goes on there. Our whole group learned a lot about religion in Japan and will be great guides for our guests when they visit.

2 weeks ago |   by George

“ a wonderful day in Tokyo ”

Riko was waiting for us when we came to the lobby of our hotel. We first set out for the fish market. She took us through the various buildings and displayed an impressive knowledge of the different fish. At all the temples, shrines and gardens we visited she provided interesting background and historical information. She was well prepared and made every stop more interesting. She cared about our experience. Her English was wonderful. The experience was like having a friend show you their city and using public transportation helped us feel more connected to the city. . She also made sure we knew our way around Tokyo at the end of the day. All in all she is an excellent guide and we would highly recommend her. Carole and George

Very Good
2 weeks ago |   by Kenji

“ Very knowledgeable ”

Yuki took us through Tsukiji Fish Market at 10:00 am. Had lots of knowledge of the fish and the operation . Would use him again.

Very Good
2 weeks ago |   by KELLY

“ Very good experience to Mt Fuji ”

It was our first time to Japan and first time using the service from Triple Lights. We have received several offers from other guides but we finally settled with Mr Akira. He had offered the best price and he can accommodate most of our request. He is very patient and always prompt reply. We are very happy with his service. Another good thing about Mr Akira, he speaks good English. We will recommend him to our friends.

Very Good
2 weeks ago |   by Annie

“ Osaka Kobe Tour ”

Mari is the best guide I hv ever met. She is very understanding, caring and approachable. Please go ahead to book her tours and you will definitely no regret.

2 weeks ago |   by Eileen

“ Guided Tours with Mr Yuki Best Memories of Hakone and half day tour in Tokyo ”

I wish to thank Mr Yuki for being a personable and engaging tour guide during our time in Tokyo. He communicated clearly to us and always looking out to ensure we are in pace with him. He always inform us in advance of the journey time, train schedules and make immediate changes to cater to our needs. Mr Yuki demonstrated a genuine personality to put his clients his priority in a a fast-paced, challenging and dynamic environment in Japan. We have experienced his excellent service with our designated tours, along with strong interpersonal and time management skills. Indeed, he had contributed immensely to the success of our itineraries. Thank you for your consideration, and I look forward to see you again. Sincerely, Eileen

2 weeks ago |   by Sook

“ Excellent Tour Guide 10/10 ”

She brought us to very interesting places like the Tsukiji Fish Market and a beautiful Japanese garden. She told us some of the Japenese culture and the places' history through the tour.She was extremely friendly and hence easy to get along.

2 weeks ago |   by David

“ Osaka in a Day ”

Seiko was an excellent guide for our all-day tour in Osaka. Prior to our trip, Seiko contacted us to get an idea of where we wanted to visit on our and offered her recommendations as well, since we only mentioned Osaka Castle! We had a packed itinerary and visited many of the popular spots in Osaka/Namba like Dotonbori, Shinsaibashi, Minami, (and also the Castle), etc. Seiko also took the time to plan and take us off the beaten path and through some of the older and more "local" areas of the City which we really enjoyed along with the personal insight that she provided. It really showed her knowledge, passion and love for the City. We also had lunch together and it was great just kicking-back and talking about stuff Japanese! The entire day was a balance of taking as much in, while still being able appreciate the local culture. Without a doubt, Seiko's knowledge, professionalism and desire for us to experience the City, made our day tour of Osaka memorable. We would hire her again the next time we're in town and you should too!

2 weeks ago |   by Melissa

“ Mayumi was Excellent - Highly Recommended! ”

Mayumi was so nice and so much fun. We had three kids with us and she made everything fun and they felt included. She also moved along quickly, as we had asked, so they wouldn't get bored and restless. We were able to see so much...it was incredible. Also, my sister was a chef and mayumi made sure to take us to some amazing food places. Her ramen place and green tea ice cream shop, were by the far the best of the trip. She also showed us how to buy train passes and use them. I can't recommend her highly enough!! -Melissa Roza, Boulder, CO

Very Good
2 weeks ago |   by Joy

“ Fun Time at Kyoto and Nagoya ”

Our family of 12 enjoyed our tour with Hiro. Hiro was helpful in assisting us find the transportation and driver we needed for our big family. We are great full for the wheelchairs we used in Kyoto for our elderly parents. Wished we had more time to spend in Arashiyama. Good excuse to go back to Kyoto.

2 weeks ago |   by Melinda

“ Osaka Day Trip ”

It was a fantastic day trip with Mr Shin! He was very patient and accommodating with us. Even though my parents who are not proficient in English were comfortable in communicating with him. He even helped us in booking of the transportation for the rest of my trip. It was really thoughtful of him and we enjoyed his company. We would highly recommend him as a tour guide!

2 weeks ago |   by Eric

“ Great Hidden Gems Tour! ”

We had a fantastic experience with Mack. He is very knowledgeable, helpful and showed us some great hidden gems that we would not have otherwise seen. He created a perfect 6 hour tour including temples and shrines in Yanesen, a great ramen lunch and a tour and happy hour in the district we were staying in Kaguruzaka. I also enjoyed the historical context that Mack gave along the way, very interesting. Tokyo can be a virtual maze and you can easily miss very cool things that you could pass over many times without a knowledgeable guide like Mack. Highly recommended!

2 weeks ago |   by Shailesh

“ Lovely time in Tokyo with Nobuyuki-san ”

We had an amazing time in Tokyo city with Nobuyuki san.He is an excellent guide.He customized the tour as per our liking and convenience. He helped us for our trip to Disneyland, Hakone and Fuji area as well.He was always waiting at the hotel lobby before time and helped to fill up the baggage forwarding form in Japanese.He is a very humble person.My daughter also liked him and was asking when can we meet him again.I highly recommend him for Tokyo city tours.

2 weeks ago |   by Sreya

“ Koichiro was a great companion ”

This being our first trip to Tokyo we wanted to cover a lot of places and yet get a taste of the local flavour and the cutting edge Japanese sensibility. So while we did see tourist attractions like the Imperial Gardens and the Meiji Shrine we were also interested in seeing contemporary art and design and get a taste of authentic Japanese cuisine. Koichiro was able to navigate our schedule and needs and introduce us to great pork ramen, one of the best meals we had, expose us to the Doraemon exhibition and take us to the Tadao Ando exhibition. All in all he was an excellent resource who helped us achieve our aim and guided us through the unfamiliarity of Tokyo with ease and speed! We wish him well and hope the future brings him great fortune!

Very Good
2 weeks ago |   by Karen

“ Beautiful Autumn in Kyoto ”

Thanks so much for the very informative trip despite the rain, my family enjoyed the tour. Thanks so much for the amazing lunch place you brought us and the view and tips.

2 weeks ago |   by Jocelyn

“ Simply Awesome !! ”

Mayumi is really responsive and knowledgeable. Prior to our trip to Tokyo, she helped organising our two days visit based on our interests. What impressived me most is that one of the places we wanted to visit is very new to her, yet she took the time to do the research and even visit the Shirohige’s Cream Puff Shop to check it out for us first 👍👍 She is very very friendly, attentive, ever so polite and always with a smile. Thank you Mayumi for showing us the hidden gems in Tokyo - we were having such a great time. P.S. Macey is already talking about going back to Tokyo soon so you can take us to visit the Owl, Chinchilla, and Otter Cafe.

2 weeks ago |   by J

“ Thank you Haruko! ”

Haruko guided our clients in Tokyo for 2 full day. Our clients enjoyed the tours and we would use her services again in the future. She was also great to work with before the tour!

2 weeks ago |   by Anton

“ Enjoy Tokyo Like a Local ”

I don't want to repeat all the other reviews but Koichiro was really a professional guide who went above and beyond his role. I planned my short trip to Tokyo to shop for souvenirs and electronics. As a tourist who couldn't speak Japanese, such undertaking was not easy. Thankfully, Koichiro planned everything for me so that we can visit many stores efficiently. He also helped me avoid tourist stores and visit stores where you can buy quality goods. When I wanted to buy tea cups, instead of buying low quality but expensive souvenir cups, he brought me to an art store where I found quality tea cups for a bargain. His style was really warm and laid back. He was very accommodating to my requests and (sudden) schedule changes. When I wanted to eat fugu at last minute, he happily obliged and brought me to an amazing fugu restaurant. My trip with Koichiro was really different than group tours where we need to stick to schedule and sometimes feel rushed. It was very personalized and Koichiro really took time and a great deal of effort to get to know my preferences beforehand and researched about it. For young travellers (and those who are still young at heart) Koichiro was a really great travel companion. During my trip, I felt like visiting a friend who showed me around. Sometimes the highlight of the day was my conversation with Koichiro. He was really candid and I learned a lot about Japan. He helped me with my shopping bags too! Tokyo is a very big and vibrant city that has something for everyone. However, one drawback was that little information was provided in English. One can spend hours researching online about places to visit in Tokyo but most information are written in Japanese. Even a lot of Tripadvisor reviews are written in Japanese. Choosing a good restaurant from an English blog or website means that you'll spend a lot of your time waiting in line with fellow tourists even though the store next door might be just as good and cheaper. This is why travelling with Koichiro helps a great deal. He knows a lot more about Tokyo than English blogs and he can do better research than we can. Plus he can help you communicate and explain things to you so you can really focus on experiencing Tokyo like a local.

Very Good
2 weeks ago |   by Glo

“ Mr. Kagami san was good! ”

I misplaced his card but I think that was his name - he was an older gentleman - he was very good, extremely nice, and even though he didn't speak English, he was able to understand my broken Japanese and take me to the places we wanted to go. He was always available and ready when we were done. He was always nearby. When we met him, he had an itinerary with a timeline. It was awesome and helped us know how long we can stay and what else we will see. By contrast, two days earlier (on wednesday) I had also used TR Taxi (I forgot that driver's name). Although he was also very nice man, he did not take us anywhere. He drove by the places I wanted to go, but didn't let us get off. Instead, he dropped us off maybe ten to twelve blocks away and told us to walk down the street and then walk back and he will be back in 2 hours at the Lawson's down the street. What I wanted was the taxi driver to drop us to places and wait for us nearby like how Mr. Kagami did on Friday. It was snowing, it was icy, and the walking was dangerous because I had fell on concrete and hit my head really bad on the first day. But on Wednesday, it seems we paid them to just drop us off and come back after two hours? If i knew that would happen, I wouldn't have used them. That was a waste of "tour".

2 weeks ago |   by Ron

“ Excellent Guide ”

Eric has been most helpful in helping my family and me plan our stay in Kyoto. We have not been sure what we want to see/do while in Kyoto and Eric has been very flexible and excellent to communicate with. He has provided us very detailed itinerary ideas along with the associated costs of each. Thank you Eric.

2 weeks ago |   by Vero

“ Best Kyoto Guide and Tour ”

Hirsoshi san was a great guide. He made the whole trip enjoyable and interesting.

2 weeks ago |   by David

“ Turned one day into three days ”

Mayumi is simply the best. Even before we met, she reached out to make sure she had a good idea of what we wanted out of our time with her. We are so glad that we went out with her on our first day in Tokyo. We felt way more comfortable getting around after spending the day with her. She explained where we were and what things meant, how to conduct ourselves at shrines, and most importantly where to eat the tastiest fatty tuna in town. YUM!!! These are just a few examples of what we learned. There are so many more! We ate blue ramen, naturally blue and so good! She also helped us with ideas for the rest of our trip. We did what would of taken us three or four days by ourselves in one day with Mayumi. She even put up with my bad jokes throughout the day. Pro tip: Wear comfortable shoes. We probably walked more than 30 kilometers that day and Mayumi is faster than you. She could have been drafted to the NFL as a running back with her ability to weave in and out of crowds.

Very Good
2 weeks ago |   by Stephanie

“ Interesting and informative evening tour of Gion & Pontocho ”

Ryoji told us many interesting details about the geisha districts and landmarks, and also about the geiko / maiko. He was also very helpful and accomodating to our needs and requests. My personal favourite part of the tour was our visit to the "secret garden", a very charming private garden attached to a restaurant.

2 weeks ago |   by Paul

“ Excellent guide ”

Dai is awesome and very knowledgeable , he moves fast paced so better wear good shoes. Will recommend to friends and faMily. Thank you dai .

Very Good
2 weeks ago |   by Masue

“ Kanazawa 1-day tour for the first time visitors ”

We spent 9am to 5pm with Fujio-san, who took us around various spots in Kanazawa for us who were the first-time visitors. We booked his time with two days in adnance. First he asked our interest and preferences and suggested the schedule. Fujio-san was very well networked and he seemed to know many people among the guides and in the historical sites which we visited. He was also very knowledeable about the culture and history of Kanazawa. We had a great time with him.

2 weeks ago |   by NATALIE

“ Fantastic tour and guide! ”

From the moment we booked our tour, Shin contacted me to ensure we had the perfect itinerary. It was our first time in Kyoto and we wanted to see as much as possible! He even suggested some temples that were lesser known. He is fantastic! He was able to even keep our two children (ages 9 and 11) entertained and interested. We were all so thankful to have him as our guide, instead of trying to “wing it” on our own. Shin even helped us plan our itinerary for the following day to Nara. Highly recommend him!

3 weeks ago |   by Rochelle

“ Great Day with Masaharu ”

Our group spent the day with Masaharu and had a great time seeing the major sites around Tokyo. He was very friendly and easy going - and was able connect well with both the teenagers and adults in our group. Masaharu knows Tokyo and its sites quite well and was able to structure the day in a way that met the diverse needs of the entire group. I would not hesitate to use him again! Thank you Masaharu!

3 weeks ago |   by Mubin

“ A Great Guide with a genuine passion to please his guests ”

Had a wonderful experience with Mack. He went all the way to ensure that we are comfortable and taken care off...his good command of English as well as advance preparation made our trip very meaningful...last minute requests were also accommodated without fail. Since we are Muslims , he ensured that we had Halal food throughout the trip. He also had huge patience considering that we had a 3 year old toddler and a 3 months baby .

3 weeks ago |   by Peter

“ Visit to world heritage sites Miyajima and Atomic bomb dome/museum ”

My wife and I thoroughly enjoyed our day with Michiru. She was informative and knowledgeable and gave detailed descriptions which enabled us to understand the sites and their significance. We would highly recommend her services to others. Cheers Michi San from Pete and Ann.

3 weeks ago |   by Michael

“ Great Tour ”

The process was very easy. I sent Noriko a long list of things, friends suggested, and she put a great tour together. I would absolutely use her again!

3 weeks ago |   by Don

“ Well balanced itinerary! ”

Hiroyuki was very well organized, with an itinerary that included a Buddhist temple, a Shinto Shrine, and the very busy "now" street called Dotombori. His English skills are excellent, and his knowledge of the subway stations was really amazing. His pace was adjusted for our jet lag, and he was flexible and willing to drop a market when we were too tired to walk anymore. We would highly recommend him as an excellent guide, and a wonderful ambassador for Japanese culture.

3 weeks ago |   by Lawrence

“ One day tour with Yukiko as tour guide ”

I would recommend this type of tour (walking and taking the trains) to those who are not familiar with Japan and its train system. Yukiko is very responsible and goes out of her way to accommodate our requests to make changes to our planned itinerary for the day. Although it may seem relatively expensive for an individual but if you have a group of 8 people like ours, the amount each person needs to pay is reasonable.

3 weeks ago |   by Ed

“ Nice Day In Kamakura ”

We were a little late arriving at the train station, however, Yu was a trooper and stuck around for our arrival. It was very easy to find her as she had a sign with my name raised high above her head. Yu had hand drawn a cute map outlining our day trip. We visited a couple of temples, the bamboo garden and the Great Buddha. Yu was very knowledgeable of the history of each site visited. Yu was very patient as we slowed down the tour as we stopped many times to take pictures. I would definitely take another tour with Yu.

3 weeks ago |   by Angela

“ Tokyo Tour ”

Dai did an fantastic job! We saw more of the city than we expected and loved every minute of it! He knows the city so well....streets, subways, sights and more!

3 weeks ago |   by Josue

“ Excellent service ”

Our trip to Mt. Fuji was perfect not just because of Mt. Fuji having a clear sky but also because of the quality service of this company. Our tour guide, Isao, was always with us telling us stories and history of the places we visit. The driver and owner was really courteous as well. We definitely will recommend them to our friends visiting to Japan.

3 weeks ago |   by Irish

“ We had a great time in tokyo! ”

Kahoko has been an amazing tour guide. My family changed our meeting place the last minute but it was not a problem for Kahoko. She also let us enjoy the food and places that we see and adjusted the itinerary as we go along. The next time the you come to Tokyo, I highly recommend Kahoko. Thank you Kahoko!

3 weeks ago |   by Lara

“ GREAT Guide, and person to spend the day with! ”

We had the best day in Tokyo with Akira! We only had two full days here, so I wanted to see as much as I could in a short time. I definitely recommend one of these tours if you are pressed for time, or even if you aren’t! On our tour, we took the train to Asakusa, Akihabara, Meiji Shrine, and Harajuku. We stopped at a rabbit cafe and a really good ramen restaurant in Akihabara. Akira was very flexible, patient and was willing to take us wherever we wanted to go. He answered all of our many questions about Japanese culture and pretty much anything else we could think of. We never felt awkward or uncomfortable, and the conversation flowed so nicely all day. Harajuku was the last stop, and he was so patient while my daughter was shopping. We talked and laughed the whole time, and It felt like we were with a friend rather than a guide. It was hard to say goodbye, and I can’t even say enough good things about him! When we come back to Tokyo, I want to look him up and hang out with him again! I highly recommend him, and this website for great, friendly guides.

Very Good
3 weeks ago |   by Dan

“ Kazuhiko was a very pleasant and helpful guide. ”

Kazuhiko did a lot of preparation work for my fairly specialized objectives, and our email correspondence before our day together was quite productive. He was pleasant company, too, and knew all the transportation connections to reach my two widespread objectives in Nara, Horyu-ji and the Kasugayama Primeval Forest preserve.

3 weeks ago |   by Mae

“ Amazing guide! Highly recommended! ”

Isao was an amazing guide! He tells ius many stories and jokes and provide us all the help we need. There was wifi and water and umbrella provided when it was raining. The driver also tried to roam around instead of parking so we can save on parking fees. Overall they are highly recommended!