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TripleLights

Company
 

About

TripleLights/Travelience Inc. is a tour company, established Feb 2013.
Our motto is “More Knowledge, More Fun” as we believe deep cultural understanding will make your travel special. Our guides know a lot about the culture, history and gourmet of Tokyo. We know your time is short and precious, and we’re sure our inexpensive and informative tours will make it a time-effective and memorable experience.
Let’s go out with us!!

Tours

Frequently Asked Questions

Can I make changes after I book?

Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email

Starting and ending points of the tour.

After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.

What happens after I book a tour?

After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.

Is the price per person or per group?

The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.

Can I add more people to my booking?

Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.

Will there be other tourists in my tour?

No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.

Can the guide pickup me at the airport?

Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.

I'm travelling alone. Can I book this tour?

Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.

View More Frequently Asked Questions read more

Cancellation Policy

  • If you cancel in the first 14 day(s) before the meeting date , there is a 100% charge.
  • If you cancel between 15 and 29 day(s) in advance of the meeting date , there is a 50% charge.
  • If you cancel at least 30 day(s) in advance of the meeting date, there is a 100% refund.
Reviews
Jason Jason United States ( Couple )
Excellent
1 hour ago

“ Noriko was a wonderful guide. ”

We enjoyed having Noriko as our guide in Naha. She was flexible about showing us the things we were most interested in and was very knowledgeable about the history of Okinawa and the culture of the islands. Definitely recommend!

Polly Polly United States ( Couple )
Excellent
5 hours ago

“ Fish Market to Asakusa ”

Atsuko is charming and knows Tokyo as a local. The highlight for me was walking through the former gardens of an imperial palace and seeing modern Tokyo in the background at every direction.

Alba Alba United States ( Couple )
Excellent
8 hours ago

“ Grand tour of Tokyo ”

Kahoko was everything we hoped for. Punctual, polite, informative, energetic and flexible.

Kelly Kelly United States ( Family )
Excellent
11 hours ago

“ Great interpreter for a family get together with my Japanese family. ”

Michiko is very easy to be with and an excellent interpreter. She guided us on a 1/2 day Tour of Tokyo and even gave us important information on how to use the complicated Train system. The most important event for me was meeting my Japanese family, who do not speak English. She interpreted effortlessly and the day went without a glitch. I would highly recommend Michiko for Tokyo tours and any interpreter needs. She is a delight.

Jodi Jodi Australia ( Family with kids )
Excellent
20 hours ago

“ Knowledgeable guide with a beautiful disposition ”

We had decided we needed a guide to assist us with traversing the trains system and finding interesting places without getting lost! Keiko really knew the history of the areas we visited. We had a list of must sees and some places Keiko hadn’t seen before ( Nissan Crossing for getting a coffee with your face printed on it!) She was the most polite and lovely lady. It was definitely an amazing three days and we missed her after we parted. She was amazing with our 12 yr old, and they spoke at length about various things, history, food, everyday Japan and Shintoism. I would not hesitate to use Keiko again! It was the best three days of our trip so far.

Keiko:

Dear Jodi, Thank you very much for your review of my tour. I spent fantastic days with you and your families. You had researched a lot about Japan, so I was able to show you where you were interested in. There were places I hadn't known before such as Ginza coffee, Jiro. They are all good memories. I miss every thing. But especially I miss the clever boy. He listened carefully to what I talked and asked me a lot of good questions. Sometimes it was a kind of philosophical. I hope you will have a good time the rest of your trip as much as possible and go back to your country with good memories. I wish I will be able to see you again in the near future in Tokyo. Best Regards, Keiko