Very nice driver , however not at all like the reviews.. Lacked ability to describe in advance of arriving at locations , the history of buildings or the history of Tokyo , did not know plant or tree varieties , it seemed like just a drive around Tokyo without a lot of historical facts . We wanted the driver to tell us the best things to see, as we had never been in Tokyo.. We cut short by one hour, the trip, , since my wife was not feeling well,
Jun went above and beyond our expectation. He arrived well before time only to assist my husband with an urgent dental matter with his crown breaking away from his tooth. Jun acted immediately to locate and organise a dental clinic and an appointment, Jun also translated for Wayne to the Dental staff. Jun is an amazing and thoughtful person. He maintained a polite and professional manner for the entire day which we very much appreciated. His knowledge and resurcefulness in making our experience in Tokyo extremely memorable for all the right reasons makes him a standout for Wayne and I. Because of Jun we were able to see all we wanted and he managed to squeeze in several other places we would never have thought to try. Thank you Jun
Tokyo Chartered Cars arrived on time and took us with ease and efficiency to the 3 places of interest that we had planned.
We booked a full day in a luxury van and English speaking driver. Van was awesome. The driver was super nice and accommodating. I would do it again in a heartbeat, the ONLY negative is that the driver's English was limited so we couldn't get the "full tour guide experience." He knew a little and could do what we needed and wanted and answer basic questions, but getting the drive around talk all about Tokyo and Mt Fuji and politics, socioeconomic, stories etc. is not an option.
Thank you for using this time. I'm honored to say the words of praise. We apologize that there was a point we weren't expecting a crew who could provide a complete tour guide. I will do my best not to do this in the future. We look forward to your next visit.
We booked Tokyo Chartered Cars for 3 days; 2 days in Tokyo and 1 day in Hakone. All drivers/guides were super efficient and polite, letting us have the best schedule to see almost all of Tokyo and Mount Fuji. They even suggested alternative spots to go to and have a better view of Mount Fuji and the Cherry Blossoms. Would definitely recommend to friends who have limited time in Tokyo.
We wanted to visit 3 gardens and temples to also see azaleas, peonies and cherry blossom as well as the fish market. to do it by public transport or even individual taxis would simply not have worked as one would have done as much walking to get there as what was needed to see the excellent sites. it also meant we could be driven around to see some areas that we could then go to later at our leisure. It worked very well and Ken the driver was an excellent communicator and planned the schedule well. he also found us the right local restaurant for lunch. Costly but for us it was worth it.
Our driver Mr. George Suzuki was extremely courteous and very helpful for someone using a walker. He was sensitive to my needs and proved to be resourceful in locating drop - off locations that were easier for me to access. He offered quite good suggestions for stops that made the day both enjoyable and fascinating for my wife and myself.
Dear Allan Thank you for using our service.. We are happy you were pleased with that. We look forward to serving you again.
Vehicle was very clean and comfortable and guide was extremely helpful and made the day a very pleasant one.
We enjoyed our tour and were very pleased with our driver Ken, who spoke perfect English and got us to all the attractions we wanted to see. The car was very comfortable and Ken drove very safely. This was an excellent way to get around Tokyo, which can be quite daunting to a first time visitor.
Thank you !
We had an amazing day exploring Tokyo. Our driver was very kind, professional and attentive. We were able to choose our itinerary and modify as we needed throughout the day. We would have liked more of a ‘guided and informative’ experience.
We toured Mt Fugji and we had a Wonderful Experience with Triple lights. Our Driver was very helpful punctual and good company throughout the day. Best way to travel is to hire a van with a Family of four! I’m happy we chose this company for many tours, every day while in Japan. Thank You again for an excellent service. I highly recommend
Our driver Meng was extremely courteous and professional for our 1-day tour around Tokyo during our cruise stop in Yokohama. He had great language skills, able to speak English, Japanese, and Mandarin, which was helpful for my mother. We were tight on time for all the planned spots on our itinerary so at the end of the night, Meng suggested a nearby local Ramen place for dinner that had excellent ramen for a good price (a hidden gem, not touristy). The vehicle was superb with wifi, water, and comfortable seating. Next time I'm in Japan, I would use Tokyo Chartered Cars again and would definitely ask for Meng!
We hired car to take us around the city as we only had one day. The driver arrived on time and the vehicle was spotless. Driver guide was very friendly and fluent and tried to get in all the locations we had requested. He always made sure what we wanted to see and gave us time to explore. This was very enjoyable and can’t say enough about the quality of the service. If we come back in the future, TCC will be part of our plan.
We have visited different areas of Tokyo within 8 hours and the limo driver, Mr.Takahashi was very skillful and the car was very nice and confortable.
We toured with Tokyo Chartered Cars for 3 days - they were fantastic. Large van with water and always helpful. Knows the sights and offers guidance.
Thank you very much!
Our tour guide/driver was fabulous! I hope I’m spelling his name correctly, Yuichi?? He was fluent in English, and went out of his way to make sure we thoroughly enjoyed our first visit to Tokyo. He even returned the gloves I left in his car! It was a perfect afternoon.
Thank you very much!
Very nice car. Very smooth ride. Very courteous driver. We will definitely ride again.
Dear WILMER We are happy to be able to have you rejoice at our servise. We look forward to serving you again soon.
Our guide was very considerate and helpful.
Dear Cheryl We sincerely thank you for using our servise this time. We look forward to serving you again soon.
The driver is very friendly and good. He makes suggestions to other places for us to visit due to bad weather condition and suggested us where to eat.
Dear Poh Thank you for using us. We look forward to serving you again.
Very good experience. The driver was there when we arrived, and was knowledgable, personable, helpful, and altogether excellent. We would use this service again without a doubt.
Dear Doff Thank you for using us. We look forward to serving you again.
I was especially impressed with the communication efforts from the company. The drivers were informative and efficient. My tour of Tokyo was better than expected.
Thank you for your compliment. I am waiting for the use of another.
Awesome guide, fantastic time! Highly recommended!
Dear Kim Thank you for using our service. We hope you'll visit us again.
They put together a plan the same day and the service was great. They even went out of the way to change the pick up location due to our excessive baggage. Recommend.
Dear Matt Thank you for using our service. We hope you will be satisfied with our service. We are waiting for the use of again.
It is really nice to have a private driver to show us Tokyo! Especially when you have to carry stuff for kids and bags of grandparents! It is definitely better than taking fast tours and public transportation! And the driver knows well where to take you!
Dear Fernanda Thank you for using us. We hope you will be satisfied with our service. We look forward to serving you again.
Car was so clean and very comfortable. Our driver knew the best way to go and was very friendly. Would highly recommend.
Dear Dani san Thank you for using us. We are glad to be of service to you. We look forward to serving you again.
Our driver, Chris, was on-time, very well-informed and offered good suggestions for additional sightseeing. His English was very understandable and he was a wonderful source of information. If we ever have a future opportunity for this service, we would definitely use Tokyo Chartered Cars and request Chris for our driver. We highly recommend this service.
Thank you very much. I am waiting for the use of another.
John was a great tour guide! We only had a half day in Yokohama, but John was able to show us the best of the city and also took us to a local Japanese restaurant for our lunch. No tourists there! He helped us figure out the menu (no english) and was full of useful information about the food and the city! He was courteous, professional, and fun to be with. We recommend him to any and all tourists in Japan.
Dear Toby Thank you for using this time. That's very kind of you to say.
We had an excellent day for twelve hours. Our driver/guide was so good. He took us everywhere and showed us so much. All eight of us give him and the service the best review. Thank you for a great day!
Thank you for your compliment. I am waiting for the use of another.
We had an amazing informa
Dear Tania We look forward to serving you again.
Our driver, Cris Meng, provided most excellent service! From the time of departure from our hotel until our return in the evening, Meng san did everything to make us feel comfortable, relaxed and respected. His English is very good, and he has a very good knowledge of the city. Meng san took us to a lovely restaurant for lunchand to the Ueno Zoo. He then recommended a beautiful Temple, the Tokyo Museum, and took us to the observation deck on top of Tokyo's tallest building. These were experiences not to be missed! Meng san also stopped at several scenic spots and offered to take our photos, which was very thoughtful. I highly recommend TripleLights service to anyone who wants to have a memorable experience in Tokyo. This tour is well worth the money! Thank you, Meng san!
Dear Jocelyn Thank you very much for using our service this time. We are glad happy to help.We will tell Mr. Mou this message. We look forward to serving you again soon.
We were picked up before time From our hotel by a chauffeur in a black suit and white gloves.The car was luxurious with TV, water and WiFi. We toured several sites and had plenty of times for pictures and food. I highly recommend this car service.
Dear Alande Thank you very much. I am waiting for the use of another.
You guys are the best, will highly recommend you to friends and family when traveling in the Tokyo area.
Dear Janet Thank you for your Review. We are looking forward to the opportunity to serve you again.