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KGS

Company
 

About

We, KGS, are a group of English-speaking tour guides based in Karuizawa Town, Nagano Prefecture. We send English-speaking tour guides to private groups. We provide various guiding services based on customers' requests. We can guide Karuizawa, Nagano Prefecture as well as some places outside Nagano. Karuizawa is one of the most famous mountain resorts in Japan at the height of 1000 meters and within easy access from Tokyo. It takes only 60 to 70 minutes by Hokuriku Shinkansen from Tokyo Station. Karuizawa is an ideal place as a resort with everything you expect --- stunning nature including waterfalls, mountains and forests, a ski resort, a famous Prince outlet mall, cozy small and large hotels, hot springs, very good restaurants and cafes, museums, sport facilities, historic buildings, parks, and more! We are also delighted to guide other places in Nagano. Nagano, known as the venue of the 1998 Winter Olympic Games and for the Japanese Alps, has many attractive destinations including Jigokudani Snow Monkey Park, Zenkoji Temple, Matsumoto Castle, Obuse and more, while providing interesting experiences such as soba noodle making lessons, skiing lessons, sake / beer / wine brewery visit, fruit picking, hiking, cycling, etc. We have some fixed plans, but if you wish to make your own trip, just ask for customized plans. We hope you will have a lot of fun with our friendly and knowledgeable local guides in Japan's beautiful highland area.
*Please note our guides include both men and women with various ages. Whoever serves you, your guide will try his/her best to make your time in Japan special and comfortable.

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We can confirm your booking after checking availability of our guides. We recommend early booking, like one to several months before the tour day to increase a chance to send our guide, but we can accept a booking up to 3 days before the tour day. We normally meet our customers at Karuizawa Station or Naka-Karuizawa Station (for Karuizawa History Town Walk, we start at only Karuizawa Station). If you meet our guide in other places than the two stations, such as your hotel lobby or other train stations, please note we may need to ask you to cover transportation cost.

Frequently Asked Questions

Cancellation Policy

  • If you cancel on the meeting date , there is a 100% charge.
  • If you cancel 1 day prior to the meeting date , there is a 50% charge.
  • If you cancel between 2 and 7 day(s) in advance of the meeting date , there is a 30% charge.
  • If you cancel between 8 and 14 day(s) in advance of the meeting date , there is a 20% charge.
  • If you cancel at least 15 day(s) in advance of the meeting date, there is a 100% refund.