We recently had 3 trips with ASKAtours in Japan. The first was a ride from Haneda airport to our hotel and it was handled very well. The driver was waiting just outside customs with a sign with our name on it, so we did not have to search for him. He took care of all of our luggage and provided a pleasant ride to the hotel, providing some 'tourist' information about different things along the way. The second was a two-hour tour of Yokohama, ending at our cruise ship. The driver was very good and provided a lot of information on the tour. He was also very flexible and willing to take us wherever we wanted if we had specific requests. The only drawback to this tour was that it was intended to be for four people and there was apparently some confusion about that, as the vehicle did not have enough room for luggage for four and so one of the suitcases had to be jammed in in front of one of the seats -- other than that, it was excellent. The third was a trip from our hotel to Haneda airport and this was again excellent. The driver came into the hotel lobby to get us and, once he dropped us at the airport, told us where to go for our international flight.