Makiko met my clients on their shinkansen platform at Shin-Yokohama and escorted them to their Kodama back to Odawara. With a big sigh of relief due to Makiko's professionalism and cheerful personality, my important guests were able to make this sudden change in transportation logistics with a few minutes to spare!
Thank you for a great review! Glad to hear I could help you. Hope they had a nice time in Hakone. Please contact me if you need my service again in future. Makiko