It was easy to connect with the company’s rep to insure we connected with our ride. Very nice clean taxi with a very well mannered driver. However the driver did not realize that we prepaid and we thus paid the taxi fare. The company reviewed the situation and rapidly refunded the second charge. Sine the driver charged the additional standard cab fare we learned that a standard cab right of the street, with out any prepayment was $66 while the prearranged taxi was $95 and had to wait 30 minutes for it to arrive. Although the service was great it is cheaper and more convenient to hire a cab off the street.
Dear Lawrence, Thank you very much for using our transfer service and your review! We are terribly sorry for the driver's misunderstanding about the payment and caused you inconvenience. We hope you enjoyed the cruise, and look forward to hearing from you again whenever you need a ride in Tokyo in the future. Sincerely, ASKAtours