“ Excellent host and wonderful hospitality ”
I got in touch with Chiaki about 3 months prior to visit. She was extremely responsive, patient and very clear in her articulation. She helped me plan the visit including advice on which area in Tokyo to stay, JR Pass v/s daily tickets, suggestions on places to visit specific to my area of interest, veg food options, wifi routers for rentals and so many other topics, wifi router for rentals. In fact her initial help on these areas even gave me the confidence to travel to Japan- Much as I wanted to visit Japan, I was confounded initially and the prospect of travelling to Japan solo seemed daunting but gradually it seemed more and more manageable thanks to Chiaki. I must mention that Chiaki's approach was not commercially oriented and I believe she spent a lot of time doing research on several subjects such as those described above. I deeply appreciate her efforts especially given that these were above and beyond what the engagement strictly required.
From the time we met, she came prepared with a list of things to do, do's and dont's based on my needs or preferences, important info about cherry blossom dates and the status of blooms in the various gardens (cherry blossoms was my main area of interest), and recommended gardens where cherry blossoms were still in full blooms stage such that we avoided or spent less time where the petals had begun to fall. Her suggestions were excellent and I got to see cherry blossoms in Tokyo where the blooms were at their best at that time.
I spent just about two days with her, and in this short time she helped me get acquainted with everything essential for me to travel independently rest of the days in Japan- about navigating the public transport system, helping me get and later charge further the suica (prepaid) card, coin lockers, wifi router etc.
Chiaki is extremely professional, punctual, kind, patient, cheerful, trustworthy and and her English language communication skills are excellent with little to no trace of accent. She is very easy to talk to, accessible throughout and in fact offered advice and help even after I left Tokyo and while I was in Kyoto and in planning my train trip from Tokyo to Kyoto and back.
I consider myself fortunate to have met Chiaki through Triple Lights- I carry back very pleasant memories of my time in beautiful Japan and much credit for this goes to Chiaki.