What to Expect
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
she is very nice and helped a lot during the trip
Min Min is an excellent guide for our visit to Tokyo. She is punctual, knowledgeable and well-organized. Above all, she is a sweet and wonderful person, a real delight for the time spent together. During our trip planning, Min Min was patient with all of our questions and schedule changes. She gave us great suggestions and her insights to help us discover parts of Tokyo we did not know. We highly recommend Min Min for her professionalism and great personality.
Min is very willing to listen our needs and do her best to help make satisfying choice for us. Moreover, being very friendly to get along with.
I enjoyed the time being with you too!!! Hope you guys had good time in Tokyo :))