What to Expect
Not specified above can speak Cantonese through my past job and staying Malaysia. Tours available anytime subject to prior contact.
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
Toshiro was very nice and accommodating. However It would have been nicer had he suggested some off the beaten path things to see. He left everything up to us as opposed to making suggestions. We also like guides who are passionate and excited by their home city and we didn’t feel that passion.
Dear Bill san, Thanks for your review and tried to be more passionate in future. Since you’re a magician and cudnt find out your interesting places other than Magic. Besides I knew you’ve been to almost all of sightseeing places on your first day. any case hope you had safely smoothly got back to hotel by subway. Best regards Toshiro
Toshiro was beyond amazing. If I could rate more than 5 stars I would. Despite all the last minute group changes, Toshiro was kind, understanding and fulfilled his role as a tour guide splendidly. He had accomplished the special requests that were asked, provided additional and important information about location when needed and even went the extra mile to help with future travel. I am hard pressed to say if there is a better guide out there. Toshiro will definitely be the best when trying to experience Japan.
Dear Angeli san, How nice of you to comment like that. It was so sorry too hot to get to the shopping mall in Odaiba as no choice but to walk outside from station. I’m delighted to serve as a guide again for you near future and looking forward that. Thanks again for your kind comments. Very best regards Toshiro
Toshiro san 靈活適應客人的需求。他精通普通話和廣東話。在旅遊目的地和商店，他幫助翻譯。 我駕駛租車，他常在看我們的路線是否正確。 Highly recommend :) Toshiro san was flexible and very accommodating to guests’ needs. He is fluent in Mandarin and Cantonese. At our sightseeing destinations and during shopping, he was very helpful in translating for us. I drove a rental car and he was attentive all the way to make sure we were on the right route. Highly recommend :)
Dear Gary san, Thank you very much for your good review on me. I have decided once again to improve myself by studying continuously to serve customers better. Looking very much to guiding you very soon. Best Regards Toshi