“ No complaints, but Nobu has room for improvement ”
First of all my wife, 12 year old an myself had a great day with Nobu visiting Mt. Fuji and the surrounding areal. Nobu knew the area and was flexible. He did a great job arranging transportation and made us feel comfortable. Some suggestions however that could have made the trip even more enjoyable. Food: Being flexible is very important but also having some go to lunch and snack places in mind is important. When it came to lunch, I felt as if we were looking for food rather than the guide suggesting a couple of places he knew and trusted. Lunch was worrisome instead of an opportunity to experience a good, trusted and familiar local restaurant. Also, since we had a private car, it would have been a nice touch to have provided a few bottles of water. This is common in other private tours we have been on. Language. Although the guide had reasonable English, it would greatly improve the tour experience for him to have a higher degree of conversational English. This would allow the guide to engage more with the customer during travel and lunch so that a deeper connection and cultural exchange is possible.
Thank you very much for your frank comments and useful advices for me.
Concerning lunch, I feel sorry for not being satisfied. I regret to say that I had limited options in that area. Even so, I should have taken some action for satisfying you.
As for bottles of water, the car company usually prepare them, but the driver seemed to forget it. Of course, it was my responsibility.
I will make my best efforts to improve my conversational English.
Thank you again for your review.
I very much appreciate it.