What to Expect
You can feel old prosperity in Otaru, or eat fresh sea foods.
I can arrange this plan if you want to visit museum.
We can feel Otaru's herring history and go shopping.
You can feel old prosperity in Otaru, or eat fresh sea foods.
I can arrange this plan if you want to visit museum.
Excellent |
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10% |
Very Good |
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30% |
Good |
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50% |
Poor |
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10% |
Horrible |
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0% |
Kyoto (I have to stay there in advance, so I will ask you my hotel fee.)
I can't drive a car by Japanese transportation law.
We will walk and use the JR line, and a taxi.
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
Shinobu helped us to enjoy a day in Hakodate - he was prompt, courteous, responsive and keen to show us as much as he could in 6 hours. He was considerate to our needs and thoughtful. His English is not yet fluent but this will improve in time. He was a good escort and used the local transport systems well - his knowledge of the town of Hakodate was not extensive and perhaps a little more background research would help to enhance the enjoyment of his clients and make him a little less anxious. Shinobu is not from this town and we had to pay quite a large sum (Y8000) for his transportation fees over and above his guide fee which made this quite an expensive day.
Just OK should explain more details of rhe trip next time
Thank you for your cooperation. I want to improve more based on your review.
Our tour of Hakodate gave us a good feel for the city. We took the trams to/from different parts of the city. Shinobu guided us thru the intricacies but had a problem describing the culture, telling us the history of the city and understanding what we wanted to do. Although he tries very hard, his English needs much improvement before continuing with English tours. We had 2 Australians, 2 Canadians, and 5 Americans on the tour. None of us could understand him when asking a question. On the good side, he was very responsive to my emails, he wanted to show us the best parts of Hakodate, and he went the extra mile to ensure we received a good tour.
Thank you for visiting Hakodate. I will keep my effort for my English. I'll ask you what you want to know before starting or during the tour.
Was good as escort but not as guide. No information about city or attraction was given. Did not show initiative to make trip comfortable by small gestures. We went for sight seeing directly from airport. I was carrying 3 bags but did not volunteer to hold the bag while getting into bus or showing tickets. Spoken english could be better if not fluent. Was helpful in rebooking Shinkasen ticket.
I'll help carrying bags and give informations about city attractions from next. You said to me,"You're so helpful." But I'm shocked.
He is so kind and caring, respectful and his english not bad, but the point of all, he knows what i mean and very helpful tour guide. I have such excellent moment with him. Thanks shinobu-san
Thank you for visiting Hokkaido. He was also energetic and helpful. I'm happy to be with him.