What to Expect
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.
We enjoyed our 3 hrs tour with Hiroko san. She was caring and very patience with my father. She made sure my dad wasn’t feel too tired. She shared stories abt the city. It was really a great tour.
We had 6 hours to explore Miyajima & Hiroshima with Hiroko our private guide.She was very responsive to our emails She met us at the pier in Hiroshima .Hiroko came well prepared with maps & a detailed itinerary for us.We took a taxi to the Miyajima Ferry Terminal to save time.After walking around the island to visit Temples & Shrines , we took the High Speed Ferry to the Peace Park.Hiroko is very knowledgeable & her English is good.She is very friendly & pleasant to be with.We had a great day with Hiroko & wonderful memories of Miyajima & Hiroshima .