Besides guide fee, how much does it cost for a one-day tour?
Although the cost varies according to our itinerary, a typical cost is approximately 6,000 JPY per adult person.
- transportation fare: 4,000 JPY (Odakyu Hakone Freepass: including 8 types of transportation in Hakone)
- lunch: Approx. 2,000 JPY
How long does it take to get to Hakone from Tokyo?
It's about one and a half hours by a train, although varying, depending on a meeting place.
From Tokyo, I recommend using Odakyu Romancecar or JR Shinkansen.
- Shinjuku Sta. to Hakone-Yumoto Sta.: Approx. 85min. by Odakyu Romancecar
- Tokyo Sta. to Hakone-Yumoto Sta. (via Odawara Sta.): Approx. 60min. by JR Shinkansen and Hakone Tozan Train
Can you pick me up at my hotel in Tokyo/Yokohama?
Yes, I can. If your hotel is located in Tokyo or Yokohama, please pay the Hotel pick-up fee.
Guide’s transportation fare to the place is also required to be paid.
I'll be staying at a hotel in Hakone. Can you pick me up at the hotel in Hakone?
Yes, I can meet you at the hotel and shorten the tour duration according to your request.
In this case, please contact me before booking. I'll offer you a customized tour with the duration reduced.
Can you arrange a private car? How much does it cost for a car?
Yes, I can arrange a private car, and van according to your request.
The cost varies, depending on the type of car, time and mileage.
For example, it costs approximately $525 USD for 8 hours and 2 passengers.
What is the price range of lunch in Hakone?
The typical price ranges per person are, for example,
- A Japanese style restaurant: 1,500 yen to 3,000 JPY
- A Western style restaurant: 1,500 yen to 3,000 JPY
- A Chinese style restaurant: 1,500 to 3,000 JPY
I'm a first-timer for onsen bathing. Could you tell me onsen etiquette?
Don't worry, I'll show you the etiquette at an onsen facility.
Onsen facilities are basically communal bathing places. There are three points to remember when bathing in an onsen facility.
1. Take all your clothes off before entering bathing area. Wearing a swim suit isn't allowed.
2. Before you get into a bath tub, wash your body at washing space.
3. Don't put your towel into a bath tub in terms of public hygiene.
Although, most of the onsen facilities don't accept people bearing a tattoo, there are several facilities tolerant of a tattoo.
Using a private bath might be a good option.
If you have any anxieties about enjoying onsen, please let me know in advance.
Can I make changes after I book?
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
Starting and ending points of the tour.
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
What happens after I book a tour?
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
Is the price per person or per group?
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Can I add more people to my booking?
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
Will there be other tourists in my tour?
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Can the guide pickup me at the airport?
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
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I'm travelling alone. Can I book this tour?
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.