I want to join this tour with children. Do I have to pay the same amount of guide fee for children?
No. Guide fee is not necessary for children between 0 and 12 years old. The guide fee for a child between 13 and 17 years old is 3,000 yen. If you have any questions, Please feel free to ask me in details.
※Participation with only children is not acceptable.
I am planning to participate in this tour with my friends, but do you have any discount?
Yes. The discount is as follows.
The tour fee is for ￥16,000 for 2 participants (￥8,000 per person), ￥21,000 for 3 (￥7,000 per person), ￥24,000 for 4 (￥6,000 per person). Please ask me more in details. Thank you.
I would like to join this tour by myself. Is it acceptable?
This tour’s number of participants is fixed between 2 and 8, however, it would be possible to arrange this tour for one participant. Please send me an email about details.
Can I make changes after I book?
Yes! If you need to make changes such as removing or adding someone to your booking or changing the date or time of your tour, contact us by phone or email
Starting and ending points of the tour.
After you secure your booking, the starting and ending points of your tour can be customized to your convenience (ex.: your hotel, nearby stations, etc.). Don't worry, we will take care of you! Some tours may have an extra fee for this service, make sure to check the tour page.
What happens after I book a tour?
After booking a tour, the guide will accept (or decline) your booking within 24 hours. Then you will be noticed by email from Triplelights.
Is the price per person or per group?
The price is charged per group. Which means that you make a one-time payment for your entire group and the price will not change if it is less or more people.
Can I add more people to my booking?
Some guides accept extra people (more than the specified number) for an extra charge. Please check for the extras on the tour or booking page, or contact your guide directly to clarify.
Will there be other tourists in my tour?
No. Your tour is private, only for you and your family or friends, there will be no other group of tourists together in your tour.
Can the guide pickup me at the airport?
Yes, but there will be additional charge for that and it is not by car. The guide will go pick you up using public transportations. For further details, please contact your guide directly.
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I'm travelling alone. Can I book this tour?
Yes, you can and you may be able to get a discount if you are traveling alone. Price depends on which guide you choose.