At the end of our tour with Dai we found ourselves a little perplexed given the high volume of exceptional reviews he has received on this website. Dai seemed to show annoyance at our questions and was uninterested in exploring topics outside of the confines of the sites he selected for the tour. We found that Dai was not even very forthcoming with information about the various sites we visited, limited to some basic descriptions, and at times even declining to answer certain questions by saying the answer would take "too long." He was not upbeat or particularly engaged at any point. We carefully considered Dai's impressive qualifications and travel experiences when selecting him as our guide for the day, assuming that he would understand the kinds of questions and interests that a first-time visitor would have—which made his dismissiveness and annoyance so much more surprising to us. There was also limited interaction while we were commuting from site-to-site, which constituted a significant portion of the tour. Because his demeanor was making us uncomfortable, we decided to finish our tour about half-way through the designated time. Our family has traveled extensively, including through East Asia, and is always most interested in learning about the way people live in the countries we visit. We followed this tour with a different guide in Kyoto, where we were able to learn so much more about Japanese history, culture, and contemporary life.
Dear Irina, I am very sorry to hear that you were not happy with my tour. I am so sorry to have disappointed you. I need to seriously accept your valuable opinions. And I want to use this experience and be helpful in my future job. I will try not to disappoint my customers again. Sincerely yours, Dai