Hiroko tailored the day to our interests and gave us so much more. Very warm, considerate, kind and lovely, Hiroko was a wealth of information, history and fascinating facts. She has a great knowledge of a huge amount of stores, their wares, and quality as well as restaurants and cafes. She has developed relationships with many shop owners and crafts people and gave us invaluable advice. She also helped us with other areas to visit, as well as directions, and made us so much more comfortable with the subway and train systems. We wished we could have booked Hiroko for a second day - we highly recommend her.