Junichi was AMAZING. Without him we would still be lost somewhere in Tokyo!! He knew exactly where everything was and the best way to get there. We were only in Tokyo for 1.5 days, and some members of our group had mobility issues - so having the help of Junichi saved us so much time - where it might have taken us 10 mins at each subway station to figure out where we were, where we needed to be and where to find the lift, Junichi showed us the best way to go in seconds. He also showed us all different cultural things that we never even knew existed, like how to get your fortune at the temple and SO many other adventures. Junichi was so lovely with our whole group, ranging from young children with additional needs through to elderly members with mobility restrictions. PS Junichi - we got home ok in the end. We managed to get the very last seat on a flight for L to get home early. Our cancelled flight was redone the next morning, and the airline put us in accommodation overnight. Thanks for all of your help!!!