There are not enough good things that I can say about our tour guide Namie! She was on time and we were able to get our day started ahead of schedule since we had a plane to catch that afternoon. Namie had our route mapped out and she made sure that I was able to see everything that was on my wish list within our tour time slot. She went out of her way to make sure that We had the best experience and that I was able to buy a lot of hello Kitty items for my daughter. She is even a great photographer and took the best photos of me in Harajuku. But, this is not even the best part about her. We were there during the typhoon and when she delivered us to the bus terminal, we found out that our bus to the airport was canceled. Namie spent a few extra hours with us outside of what was required to make sure that we were able to get out of Tokyo safely. She took us to several train stations got us taxis and followed up with us all the way through and after our trip. We are forever grateful to her for this act of kindness that was not required. I don't know what we would have done without her during this moment of panic for everyone traveling in the city. I am so thankful that I chose her as my guide and would recommend her to every single person that is visiting Tokyo. She has a great personality and such a sweet calm presence. She made our trip extra special.
Hi, thank you very much for rating me as five star, and giving me wonderful message. Our trip to Harajuku was the most exciting one that I ever had, because you are a fashionista and good at being in Harajuku mood. I was so proud of my having you around in my Harajuku walk! Again I feel sorry for all the foreign travellers at the airport on Sep 9 - 10. Your pain, （squeezed in a cab, restless night, language problem...）I will surely try to remember it for Japan's better tour infrastructure. I will learn how to handle the unusual situation as a professional guide. Thank you for booking me and good to hear you enjoyed Sentosa vacation finally.