We spent 2 very full days with Kahoko for my wife's and my first time visiting Tokyo. She is friendly, engaging and cheerful and very customer-focused. From the beginning she was quick to respond as we prepared for our sightseeing. The Triple Lights website was an excellent way to communicate. We sent her a random list of places and things we'd like to do and she organized them into 2 logical days as well as suggesting some other interesting places or activities. As we subsequently learned from her, one of our requests (the Seiko watch museum), was a place she had not been before. However, she researched it by visiting it in advance of our arrival so she knew exactly how to get us there. This is an illustration of how prepared she was throughout our 2 days. My wife has some limitations on walking but Kahoko took extra care to take us to escalators and elevators (she knew where they were!) or to recommend modifications to our itinerary to accommodate her. She even insisted on carrying my wife's packages or backpack if she thought my wife was getting tired. She has complete knowledge of Tokyo's transit system but also knew when a taxi was a better way to our next destination. During our 2 days she also adapted our itinerary based on timing and our energy levels. We highly recommend Kahoko and can't say enough good things about her. Arigato, arigato Kahoko!
Thank you very much for the kind review! Probably, it was too good for me. I had such lovely time with you for two days. You are nice, thoughtful, and generous. It was a great pleasure to see you be interested in our history, culture and way of living. I also appreciate your dear wife's cheerfulness and patience. I believe she must have hurt a lot after a long walk even though she never complained. Please take care of her. I am really looking forward to seeing you again !