Because of emergencies throughout the day, I did not have time to take either a train or bus to my beautiful ryokan that I had reserved and paid for. I was desperately looking for a car service to drive me there. EFG was the only service who came through for me. They work very hard to meet their customer’s needs. I would not hesitate to use them again. Since I know they are the most likely to be there for me if an emergency happens, then they deserve my business at other times as well.