Tomoko made our trip to Tokyo and Hakone a very nice experience. She was knowledgeable and helped us get around in Tokyo and Hakone. She took pictures and sent them to us complementing our experience. Her English was good and she helped us decide what dishes to eat for our meals. The only reason we don’t give her 5 stars is because in our first day we found out the imperial palace in Tokyo was closed once we arrived there. Otherwise she was a great guide for us.
Thank you for sharing great 4 days and taking your time to write such a great review. I was impressed by how well you prepared your trip and the way you enjoyed it. I was most impressed with how joyfully and naturally your son absorbed and enjoyed the new situations and language! Sincere apology that I took you to the Imperial Palace garden without knowing its irregular closing. It was not the fault of President Trump but mine to bring you there. Sorry for that and thank your for giving me the lesson to be more attentive at the time of special occasion when the security is super tight. Wishing you will have more fun during your further stay in Japan. Looking forward to seeing you again, Lyda, Carlos, Andre, and hopefully Sebastian, too 😊