Masato accompanied our party of 3 adults (parents and adult child) around Tokyo for 3 days. We saw everything we requested and he made some worthwhile suggestions. He arranged for lunches that met our complex and demanding dietary requirements. We had read up through guidebooks on many of the sights we visited but he still added much. Masato seamlessly took us around on the subway system and occasionally, won some a bus. We used a cab a couple of times when the time savings were worth the extra cost. He showed good judgement about making this issue. No issues with understanding Masato's Engllish. He is a delightful human being and actually is even better in person than in his TripleLights video. HIghly recommended.