This was my family's first visit to Japan. We spent 2 half-days with Maru, and had a great experience. She is very knowledgeable, has good communication skills, tailored the itinerary to what we wanted to see, and was super responsive and proactive in setting everything up (tickets, restaurants research, etc). Even after our official tour was over, we would send her a few questions, and she would be quick to help us out. In particular, she tried hard to make sure there was something for everyone in her tour (including our two children), which is not always easy! I would highly recommend booking a tour with Maru.
Dear Calvin, thank you so much for the great review. Alyssa and Elena were so adorable that I wanted to be with them longer! I am not sure if you know it or not, but Alyssa said " Thank you for the great tour." to me when I approached her at the end of our tour, which almost brought a tear to my eye. It is not easy to say like that for her age. I'd appreciate it if you could tell your daughters that I am looking forward to seeing them in Japan or United States in the future. Thank you for coming to Tokyo and choosing me as your guide. Maru☆