Arnold stepped into a difficult situation—we’d booked another guide who came down with the flu, and Arnold was given less than 48 hours’ notice to replace her. But he came through, going over her itinerary with us and making sure we got to everything we wanted to see, plus making other suggestions, like the Tokyo Sky Tree. He also stayed with us for extra time when I didn’t realize his deadline had passed. Arnold is a native English speaker who has spent a decade living in Japan, so in many ways he has the perspective of both a tourist and a local. (He was able to explain every custom and answer all our questions.) He found a way to connect with my kids, which was greatly appreciated. At each site he gave us as little or as much time as we needed, he made suggestions for other things to do based on the time of day and the mood of my kids, and his restaurant selections were all stellar. Oh, and we never would’ve been able to negotiate the train system without him. We were very stressed when our original guide told us about her illness, but things could not have worked out better with Arnold! We were lucky to have him.
Thank you so much for the lovely review Albert! I'm very happy that you enjoyed my tour. I had a wonderful time with everyone and am so glad I was able to be your tour guide. Also, it was really fun playing Pokemon Go with everyone. Too bad we did not catch a shiny scyther. I hope everyone had a great time in Taiwan. Please come visit Japan again. Please take good care of yourself and give my best regards to your awesome family. Sincerely, Arnold.