We hired Yuki to meet us at Haneda Airport and help us navigate the public transit system to our AirBnB. He helped us get settled, purchase public transit cards, and reviewed our itinerary so that we would know how to get around for the remainder of our trip. He also helped us make reservations and picked up tickets for us for later in our trip. He also took us to a few tourist locations. Meeting with Yuki on our first day made us feel comfortable and settled in for the rest of the trip.