We had a wonderful day with Mitsuru in Tokyo. We wanted a guide for our first full day in Japan as all but one of our five member family had never been to Asia. Mitsuru was so nice and very knowledgeable about Japan and Tokyo. He took us on and off the subway to all corners of Tokyo. Most importantly, he showed us how to purchase tickets for the subways and walked us through the process of getting Bullet Train tickets as well. We were so well prepared after our day with Mitsuru that we navigated our way through Kyoto and Tokyo by ourselves for the next nine days nearly flawlessly. I truly believe that we would have floundered for days and wasted our precious time in Japan had we not had the opportunity to spend our first day with Mitsuru.