Myself and my two boys (ages 10 & 11) spent the morning with Hiroki at the Samurai experience. He was incredibly kind and helpful. We had trouble navigating the metro system and so jumped in a taxi and Hiroki spoke to the driver on the phone and made sure we got to the right place. He translated the Samurai experience well and it has been the highlight of our trip to Tokyo so far. After the Samurai experience (which I would highly recommend - tweens and teens will love this!) we were heading to the snake cafe. By this time I was very anxious about navigating the rail system and Hiroki not only organised rail cards for us all but even accompanied us on the complicated underground rail system right to the door of the snake cafe to ensure we got there ok. Nothing was ever too much trouble and he was also very keen to share his knowledge of the history and cultural of his city and it’s inhabitants. Thank you so much Hiroki! You made our time here very memorable.
Dear Sarah san, thank you very much for your heartfelt review !! My happiest moments are when I hear that my customers had a memorable time. And also, I had a memorable time with you and your cute and polite sons !! Please enjoy the rest of your days in Japan. I hope to see you and your sons again.Thank you again and stay happy !!