Senyou

Company
(56) Reviews
SURAVI SURAVI India ( Family )
Excellent
1 year ago

“ Excellent service ”

I had used the services of ASKATours via TripleLights for our 8 days tour to Tokyo. I used airport transfer from Narita to Shinjuku and a car for our daily tours for 6 days, both daytime and night visits. Since we were travelling with senior citizens, hiring the car was very helpful given that the places we visited were spread across the city. Our driver and guide Mr Kengo IGARASHI was very helpful throughout the trip. Though he was not very fluent in English, but we could still communicate with him well. He assisted us in all the places we visited. A very nice gentleman. Thanks a lot to him for his company during our memorable trip to Tokyo. Ms Noriko Sugisaki came to welcome us at Narita airport along with the driver and also came to see us on the last day of the stay in Tokyo! These are small gestures but meant a lot to us. Thanks for the wonderful hospitality Noriko! Wish you and Mr Kengo all the best in future. They were very prompt in responding to my emails clarifying my questions during the reservation and after that. They usually provide the driver details a couple of days before the trip, but made an exception for me on my request as I was in transit a week before the travel date without email access. I would strongly recommend the tour company without any hesitation. Hiring a car in Tokyo is definitely expensive, but its always a better option when travelling with senior citizens.

Senyou:

Dear Suravi, Thank you very much for your review! We are glad to know that you are satisfied with our service during your trip in Tokyo. Your messages were always clear and all the details were well-arranged so it was quite easy and fun to work for you from the very beginning; it was my pleasure to meet you at the airport in person after a long exchange of messages. Thanks again for your kind words to your driver Mr Igarashi - we will forward your message to him. Please let us know if you need a ride again in the future! Sincerely, Noriko Sugisaki ASKAtours

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