This company provided excellent service! We had scheduled a transfer from our Tokyo hotel to the port for our cruise. A typhoon caused the cruise to at first be delayed then postponed by a day. TripleLights was on top of it every step of the way and kept rescheduling the shuttle. Their communication was beyond excellent. When they couldn’t reach us by email, they phoned our hotel to check in. I could not recommend this company more highly.
Hello Robin, thank you very much for your review! We are glad to know that you are happy about our service - it was an unusual situation and you miust have been worried about the transfer to Yokohama Port. We hope you enjoyed the extended stay in Tokyo and the cruise from Yokohama. Please let us know if you need a transfer again in the future! Sincerely, ASKAtours