Yuki was engaging and very pleasant. We enjoyed our time with him, however found the tour itself a little uninspiring as it really only covered the gardens and perimeter of the Imperial Palace. Obviously it would be so much more interesting if you were able to tour the palace itself. Yuki himself was helpful and informative, and we were pleased with what he provided.
Dear William, Thank you for your review. I understand your complaint but inside of the Palace building is not open to public so I can't guide you there. There is a special tour to view the Palace from outside, but you were not interested in it when I asked about it. I will improve my tour to avoid such complaints. Best regards, Yuki