It was clear before we got to Tokyo that Mari took her work seriously and was determined to provide us with the type of tour we desired. Mari showed great versatility on subjects and an ability to quickly adapt to changing circumstances. She is fun to be with and did a great job getting us interacting with shopkeepers. Mari quickly picked up from conversations that we needed to buy train tickets to Kyoto and to use an ATM. Before our tour ended she made sure those tasks were completed. She also was great about instructing us on subway use and cultural rules. We highly recommend Mari!!