My wife and I read many of the prior reviews (spoiler: they are all good and they are all accurate) before booking Kyoko so we were expecting a nice, qualified person to show us around for our first day, and first time, in Tokyo. But this woman is truly one of the sweetest people we've met and my family just fell in love with her. We did ourselves an injustice booking only one day with her, but we were only in Japan for a short time before heading to our main destination, Taiwan. Even so, our second day was peppered with suggestions from Kyoko. My son and I went to one particular Samurai experience on her suggestion. I was a little concerned it might turn out to be a silly tourist thing.....it wasn't and there is no room here to detail what a gem of an experience this was. The point here being that she listened to us as people with our own interests, learned about the things we liked, and showed us the way even when she wasn't there! We certainly made the best use of our short time because of Kyoko's help. My daughter wants to try a kimono next time we come!