Our English speaking guide, Yoko, was very professional and friendly and was very flexible with our itinerary. Yoko showed us how easy it was to use the bus and subway, which cut our transportation cost down. Since we only had 4 hours, we wanted to get more shopping done since we had visited temples, gardens, etc on previous visits to Japan. Yoko accommodated us by taking us to shops where we purchased gifts for family and friends. We would highly recommend TripleLights to all our friends who travel to Japan!